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lampandlight.co.ukReviews

: 7,167Excellent

4.62

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certified since: 10/12/2013
updated on: 05/07/2022
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certified since: 10/12/2013
updated on: 05/07/2022
lampandlight.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At lampandlight.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for lampandlight.co.uk

2,898 verified reviews in the last 12 months

7,167 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


6 months ago
I was looking 2 x mother and child lights for my sunroom and found Lamp and Light site on the net. 75% reviews were 5 star but a number were very poor and on the face of things very disconcerting. However as I read through them I was amazed at how petty most were, ‘ I didn’t know they were not an English based company’, ‘my package was damaged in transit’, ‘I had difficulty fitting the electrical adapter’ etc. I was astounded by how childish these reviews were. Now don’t get me wrong, bad service and/or product will get me on top of my soap box shouting it to everyone. But then again credit where credit is due. I ordered my 2 lamps and had them within 3 days. They arrived in excellent condition and I had them erected in about 10 minutes each. No real issues for anyone with more than 2 brain cells. The light and effect they give is absolutely excellent. My bonus was I got them in their sale. I am very satisfied and would have no issues ordering from them again, or recommending them to family and friends.
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the most relevant critical review


5 months ago
We received a text that our order was left "in a safe place with a card" describing where to find it. However, when we returned home, there was no package, nor card left through our mail slot. We live on a pedestrian lane with no stoop, steps or yard. There's no sidewalk. It's just the street and our door. If a package was left in front of our door, that's not safe at all. Anyone could pick it up and take it. There was no card or message saying where the package had been left. Only a day later did someone on the street come to our door and say they noticed our package had been sitting outside unattended and they took it to their house for safe keeping. This isn't acceptable at all. The base of the lamp is scuffed, the globe is dirty and has glass bubbles in it. It's too expensive for a delicate product like that to be in that condition, left unattended, and no communication as to where it is. Please give us an explanation of what we can do to get a better quality product and how to rectify our experience with this order. My best-
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Reviews for lampandlight.co.uk

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 Verified review
8 months ago
Arrived very promptly but in a damaged box. Upon closer inspection the packaging was sufficient to protect the majority of the lamp with some denting on the body. We haven't had opportunity to put the item together and test it as of yet, but it looks to be in working condition. Item otherwise is what we hoped for and looks pleasant.
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 Verified review
5 months ago
the lamp is essentially what I wanted it is well made .Packaged well and robustly built.In actual fact it is too bright for the small room in my country cottage and wonder if it is possible to purchase e bulbs of a lesser wattage.Assuming you read ypor own reviews could you let me know if you could supply such? Thanks Sandra Walker
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 Verified review
1 year ago
Fitting looks lovely, it has its own charm and is unique/quirky. Husband complained that the threads on the reflectors were poor and easy to cross thread. I thought the bulbs included changed colour but they only changed from white to warm, had I known this I probably would have purchased the cheaper option at half the price.
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 Verified review
5 months ago
A good service and a lovely lamp shade. However, I didn't give 5 stars as when I adjusted the wire lengths, the wire covering bunched up as I was pulling it through the small 2 holed wire locking device which I had loosened prior to trying to adjust the length. I had to cut of the wire covering to achieve my aim.
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 Verified review
1 year ago
Delivery 3 starts due to them leaving the items on porch earlier than provided time slots. Product looks great though. My only snag is that it uses euro plug so require an adapter. My suggestion to lampandlight is to add this as a product for sale like the light bulb. More money for them and helps us buyers too.
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 Verified review
8 months ago
Easy to order online. Good communication from both supplier and courier. Only minor issue to do with courier's tracking system - a number system eg you are 59 in the delivery queue of 104 is meaningless - purchaser needs a timing slot! Overall very efficient + good to receive fitting instructions.
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 Verified review
1 year ago
The lamp arrived in good time and wasn't difficult to assemble once one worked out that some bits had to be taken off altogether. It looks OK but the cover on the reading lamp is really cheap and nasty and was slightly bent on arrival. It that aspect had been better I would have rated it more highly
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 Verified review
6 months ago
Two items from that yellow and blue Swedish store recommended their own bulbs, that they didn't have in stock. Lamp and light had an equivalent bulb; with a better energy rating, and at a lower cost! Albeit these charge P+P so the cost worked out the same in the end, but better energy efficiency.
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 Verified review
9 months ago
The delivery was quick as usual. The lamps are very nice, but the bulbs are strange. I ordered GU10 dimmable bulbs and they are on an unusual 3-step system according to the website (I discovered), which does not work with most of the standard dimmers that were in the house. So watch out for them!
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 Verified review
1 year ago
Unfortunately the product was badly damaged a lot of the leaves were bent, I was it able to return it as I had booked the electrician to put it up and it would have cost me double for him to come back if you sent me another lamp. Product excellent, but it should NOT BE DAMAGED when sent out.
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 Verified review
8 months ago
Instructions needed a bit more clarity. Chat Room contacted, but although said would contact soon, we gave them a chance & then switched off. Never did get through on the phone as phone number not clear with all the codes, brackets etc. Finally managed to put the lamp together aged 90 & 77!!
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 Verified review
8 months ago
An excellent lamp, its exactly what I wanted. They now supply the lamp with a UK plug. The only reason why I've give it 4 stars instead of 5 is that the top light could be slightly warmer in colour for my liking, otherwise I'm extremely pleased and makes my reading so much more enjoyable
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 Verified review
6 months ago
The product itself is excellent-although I thought the light was sparkly and it’s not-and it arrived swiftly However the instructions were very basic with very few details. We needed a lot more information to set the light up and we have no idea of if we can take it apart to clean it!
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 Verified review
1 year ago
Unfortunately we received 2 separate shipments each of a pair of broken (shattered) glass globe lights. Rather than trying to get an intact delivery we had to completely re-think our lights. We are happy with the new options we have chosen which fortunately arrived in good condition.
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Answer by lampandlight.co.uk
1 year ago
Dear Annabel, we apologise your order arrived in this manner. We understand a full credit note has been sent to confirm the refund amount credited back to you. Kind Regards, Customer Service Team
 Verified review
9 months ago 
All great except UPS who don't deliver when they have arranged. They allowed me to alter a delivery date then reversed it and only allowed me to carry the address. They turn up out of the blue. Definitely the weakest part of your service I recommend DPD or almost any other carrier.
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 Verified review
7 months ago
Lamp and light was fine. However the yodal delivery they used was very slow. Took 36hrs from the point it was loaded for delivery at the depot, to get to my house, which is a 20 min drive . I consequently had to rearrange electrician and pay a second call out fee.
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 Verified review
10 months ago 
by G G.
All Ok and well protected for delivery, only drawback was timing. Waited in for 4 hours promised slot but it didn't arrive, so I had to wait in again for the following day when it did arrive. Light lives up to spec so far, will see how it fares in the long term.
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 Verified review
1 year ago
Arrived on time and my goods were great. I didn’t have any dealings with customer service so I can’t really give a rating on that one sorry. I’ll give a recommendation Of 10 as my light is lovely although I’ve yet to have it fitted- so let’s hope it works ....
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 Verified review
8 months ago
Excellent product exactly the lamp we wanted. But, pity about the useless instructions. Therefore it loses one star. Started building from the base. Biga mistaka to maka! Should have started by putting the rods into the switches. I would buy again if I need one.
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 Verified review
7 months ago
It's lovely & well made. Easy to construct but gives very little light. It's dimmer than I was expecting, definitely subdued. Having said that I like & can always use an LED bulb. Will use this company again. Quick delivery & kept informed all the way. Thanks
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