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AC SilverReviews

: 360Excellent

5.00

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with Buyer Protection

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Valid

with Buyer Protection

certified since: 31/07/2014
updated on: 09/08/2022
AC Silver is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At AC Silver, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 31/07/2014
updated on: 09/08/2022
AC Silver is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At AC Silver, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for AC Silver

39 verified reviews in the last 12 months

360 total reviews
This is how we ensure that reviews come from real consumers.

Reviews for AC Silver

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(39)
 Verified review
13 days ago
Whilst I am not experienced in purchasing jewelry or dealing with companies like this, I would find it hard to suggest what could possibly done better. From the first email communication, the service I received was second to none. The information on the item was comprehensive and I found the video to be very useful to get a feel for the item much better than picture's alone. The purchasing process was slick and easy. When the item arrived I was amazed at the lengths Andrew and his team had gone to in order to disguise and protect the ring. First rate experience all around and wholeheartedly recommended.
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 Verified review
5 days ago
Until now, I have been purchasing items from AC Silver as gifts for various persons: the superb range of products, the excellent customer service, and the impeccable shipping routine available anywhere have made me a bona fide shopper for all my silverware desideratum. Cody Franchetti
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 Verified review
1 month ago
I have been looking for silver menu card holders for months, and not long ago I discovered the little silver foxes on this website. Andrew Campbell was very courteous, and I received the foxes in just two days. They look lovely on my dining room table. I plan to visit this website frequently in future to see what other beautiful silver objects Andrew has discovered.
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 Verified review
1 month ago
Excellent choice of quality rings with helpful and friendly staff assisting me throughout.Great communication from Andrew followed by swift delivery . Couldn’t be happier and highly recommended.
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 Verified review
1 month ago
Highly professional service - a pleasure to do business with.
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 Verified review
3 months ago
I had a fantastic experience with Andrew and his staff. They made an on line transaction easy and I was very comfortable. The items are amazing. They arrived sooner than expected and were received in perfect condition. The greatest care was taken in packing them for shipment. The storage bags and cloths were a nice addition. I highly recommend AC Silver and look forward to doing business with Andrew in the future.
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 Verified review
4 months ago
I recently purchased a stunning 18k sapphire and diamond ring from AC Silver. From my first 'across the pond'email with Andrew, I felt confident this store was trustworthy, honest and my purchase would be exactly as pictured and described in the online store. All my questions were promptly answered, and when the ring arrived, I knew I made the right choice. Thank you Andrew, you have confirmed a future customer! Blessings, and continued success. Linda
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 Verified review
4 months ago
I was really nervous about buying an item of jewellery online, however this company is amazing. I spoke personally to Andrew and Rebecca, who dealt with my purchase was both professional and friendly, giving me total confidence at each step. The item I purchased was beautifully packaged and is even more stunning than it’s pictures. I highly recommend this excellent company and will have no hesitation in purchasing from them again.
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 Verified review
4 months ago
The courteous, helpful and friendly contact with Andrew and his staff. Any question I put was answered honestly and in detail and made me feel valued at an initial approach and as a customer. Dispatch of goods was efficient and on time, as promised.
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 Verified review
4 months ago
Andrew has an amazing stock of vintage jewelry. We chose something for a special occasion. He responded promptly and explained everything clearly. We received it and it was more beautiful than the photos and video.
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 Verified review
4 months ago 
Extremely proficient and a pleasure to do business with Thengiidsninourxhases we’re of exceptional quality and value for money. Delighted
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 Verified review
5 months ago
From the first point of contact with Andrew from AC Silver, I knew he was going to be a pleasure to do business with. Every email I sent was answered promptly, with exacting detail and all questions answered comprehensively. My partner and I have never bought an item of such value purely from viewing online, so this was a very new and nerve wracking first for us but we needn’t have worried, the whole experience was an utter pleasure thanks to Andrew and his team. Andrew is clearly a master of his trade, the descriptions online of the ring were very detailed but any other points I needed to know were answered with great knowledge. After ordering the diamond ring on the Tuesday, it was resized and delivered to our home by the Saturday of that week which was just incredible and such fabulous service. All the paperwork the ring came with was very detailed and certainly authenticated it which again, gave us great peace of mind. The way in which the ring was presented was beautiful and I had great pleasure in unwrapping it to reveal the prize! All in all, we received an exemplary, personal service and I wouldn’t hesitate in recommending AC Silver or using this company again in the future. Thanks again Andrew and the team
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 Verified review
5 months ago
I have been buying silver from Andrew Campbell for several years now and keep going back to his site. You might ask why and the simple answer is that the quality of his silver items is excellent, in particular he pays attention to having pieces with very clear hallmarks, which to me as a silver collector for many years is most important. The company is easy to deal with, delivering the pieces in a very timely fashion. Andrew is always open to some negotiation and does not charge extra for shipping, which is what I like. In too many online purchases the cost of shipping becomes very expensive, and can put one off purchasing an item. I like the fact that the silver pieces come with an insurance appraisal, which is very helpful. Andrew also has a great selection of items, and I like the updates of new items that comes on a regular basis. As well I like the historical aspects of the pieces and the stories behind them which Andrew publishes on his site. So all in all I have been very happy with my dealings with Andrew and his group and will continue to purchase pieces from him. I am a bit of a spoon collector and my latest purchase was a seal top spoon as seen in the photograph.
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 Verified review
6 months ago
I love my emerald ring which was exactly as described with the proper documentation. I had an issue with the size, and the ring is not as straightforward as others in regards to its resizing. Nonetheless, Andrew was extremely helpful and sent it to his jewellers for resizing, which was done very beautifully! Now I can wear it for many years to come. Very much recommend this wonderful business for any antique jewellery lover.
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 Verified review
8 months ago
I could not be happier with my experience & purchase from AC Silver.Andrew & his team were quick to respond to my questions about the Antique Sterling Silver box, & Andrew was extremely communicative around the shipping process.I received my purchase within 2 days of placing my order, which was shocking, considering it shipped from the UK to the USA! The box is even more beautiful than I imagined!
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 Verified review
1 year ago 
I am delighted with the ring I bought. It is beautiful and true to the photos. Excellent experience from start to finish. Andrew kept me informed of every step, the timing of resizing the ring, despatch and ETA. The ring arrived in Australia within 16 days. It was safely and beautifully packed and was accompanied by valuation and diamond grading report. A big thank you to Andrew and his Staff
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 Verified review
11 months ago 
AC Silver is a company that I will come back to again and again. I did a couple purchases here and can not remember any single reason to doubt about the product itself or delivery. Items were always even more impressive in the real life that on photos, packed every time in a secure and thorough way. Lightning fast and professional response to inquiries. Top-notch service, strongly recommended.
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 Verified review
7 months ago 
Andrew's personal attention in answering detailed questions about a particular item, and also the care with which his team packs and ships items, in addition to the handy and orderly envelope in which all documents are presented, make doing business with AC Silver both enjoyable and efficient. I have been a return customer several times, and I have no doubt that will continue in the future.
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 Verified review
8 months ago 
I purchased a beautiful diamond & emerald Art Deco ring, relying on the information and photos. My husband was a little unsure about purchasing such an expensive item without physically looking at it, there was absolutely no need to worry as the ring was exactly as seen on the photos. The ring is actually more stunning than I expected! I wouldn’t hesitate to buy another item from AC Silver.
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 Verified review
1 year ago 
I can strongly recommend AC Silver to anyone. From the first initial enquiry, to today when I received my stunning ring. I have purchased fine jewellery many times, but can honestly say I have never been wowed like I was today. The whole experience of opening a large box, to finding an exquisitely wrapped and presented sparkling Diamond ring blew me away. Thanks for everything. excellent
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