bayjewellers.co.ukReviews

: 700ExcellentCertified

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bayjewellers.co.uk -

Contact
BAY JEWELLERS LIMITED
PO Box 68460
N16 1DR LONDON
United Kingdom
Trade register
Companies House Company No. 05746521
Authorised representative
Yehuda Kvitt

Reviews for bayjewellers.co.uk

4.85/5.00
Excellent
How is the rating calculated?

102 reviews in the last 12 months

91 %
5 %
2 %
2 %
1 star
0 %
700 total reviews

What other customers say about their experience with bayjewellers.co.uk

Sort order Latest first 
i bought my wedding bands here and remain happy with the rings. Thanks
 
 Verified review|
Excellent customer service - the team responded to all my queries with honest and helpful advice which informed my choice of item to purchase. The delivery arrived promptly, beautifully packaged and presented.
 
 Verified review|
Stumbled upon Bay Jewellers after looking for a signet ring with an engraving with a quick turnaround (most places I found quoted 6-10 weeks and they did it in less that 3 weeks). They were brilliant, great communication, fast delivery and fabulous quality and value for money product
 
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Beautiful platinum wedding rings. Perfect, delivered on time and great value.
 
 Verified review|
9 months ago
The ring itself is finished to a high standard, although I did find myself having to chase them on numerous occasions after having returned my medium weight ring as it looked too light for me. That aside, they were kind enough to offer me a 10 discount off a heavy ring. Overall, I would recommend them, but they could try to update you a little quicker perhaps during the returns process.
 
 Verified review|
9 months ago
The website falsely states that they have a turn around time of 2-4 days for delivery, but failed to produce the exact ring I actually wanted. I had to settle for I didn’t actually want as I was on a time restraint. I’ve rated the customer service as poor only because the ring I had order was delayed twice and then I still didn’t get the ring I ordered.
 
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Great service. Stepped in and helped out in a short space of time when Amazon let me down. Great job. Thank you.
 
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We had a ring that needed to have fixed and they did a wonderful job Their staff was friendly and helpful and the job was done right away. Very happy with their services.
 
 Verified review|
I was very pleased with this ring , it was exactly what I expected. It did take longer to arrive than at first estimated and I contacted the company to ask why this was delayed. I received a very prompt reply with an explanation and a new delivery date . It arrived as promised and I am delighted with it. Very good customer service , very happy with the whole process.
 
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10 months ago
Good product good service job done
 
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10 months ago
Useful advice about a Russian wedding ring (this would be good on the website) in that a size up is advisable. Ring sizer arrived swiftly, and so did the ring. Lovely quality.
 
 Verified review|
Excellent service and a wonderful ring
 
 Verified review|
I am returned customer for white gold signet very cheap compare to others and i believe is the same quality , thank you Leo
 
 Verified review|
Excellent service. I purchased some diamond earrings for my daughters birthday but they couldn’t guarantee that I would get them in time. I phoned them a couple of days before my daughters birthday and the lady said that she would try her best to get them to me. They arrived on my daughters birthday I couldn’t of wished for a better service. Thank you so much.
 
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10 months ago
Would have given 5 however I had a bit of a panic as my ring didn't arrive on estimated day and I was unable to contact anyone by phone and several emails weren't replied to. Apparently the admin had not updated delivery details. Other than that very happy a beautiful ring and nicely presented. I'd use again.
 
 Verified review|
Gorgeous new white gold inscribed ring for my husband to replace his original wedding ring. He was over the moon with it. Customer service team excellent as left me a message stating when would be sent out so I knew delivery date. Many thanks for your brilliant product and service.
 
 Verified review|
Satisfaction all the way, I did shop with them before,so pleased with my jewelry 5 all round thank you
 
 Verified review|
11 months ago
Fantastic product Will be buying again
 
 Verified review|
11 months ago
I cannot recommend this business more highly.
 
 Verified review|
11 months ago
Fantastic ring . But delivery times are ridiculous
 
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