Reviews for bayjewellers.co.uk
What other customers say about their experience with bayjewellers.co.uk
i bought my wedding bands here and remain happy with the rings. Thanks
Excellent customer service - the team responded to all my queries with honest and helpful advice which informed my choice of item to purchase. The delivery arrived promptly, beautifully packaged and presented.
Stumbled upon Bay Jewellers after looking for a signet ring with an engraving with a quick turnaround (most places I found quoted 6-10 weeks and they did it in less that 3 weeks). They were brilliant, great communication, fast delivery and fabulous quality and value for money product
Beautiful platinum wedding rings. Perfect, delivered on time and great value.
The ring itself is finished to a high standard, although I did find myself having to chase them on numerous occasions after having returned my medium weight ring as it looked too light for me. That aside, they were kind enough to offer me a 10 discount off a heavy ring. Overall, I would recommend them, but they could try to update you a little quicker perhaps during the returns process.
The website falsely states that they have a turn around time of 2-4 days for delivery, but failed to produce the exact ring I actually wanted. I had to settle for I didn’t actually want as I was on a time restraint. I’ve rated the customer service as poor only because the ring I had order was delayed twice and then I still didn’t get the ring I ordered.
Great service. Stepped in and helped out in a short space of time when Amazon let me down. Great job. Thank you.
We had a ring that needed to have fixed and they did a wonderful job Their staff was friendly and helpful and the job was done right away. Very happy with their services.
I was very pleased with this ring , it was exactly what I expected. It did take longer to arrive than at first estimated and I contacted the company to ask why this was delayed. I received a very prompt reply with an explanation and a new delivery date . It arrived as promised and I am delighted with it. Very good customer service , very happy with the whole process.
Good product good service job done
Useful advice about a Russian wedding ring (this would be good on the website) in that a size up is advisable. Ring sizer arrived swiftly, and so did the ring. Lovely quality.
Excellent service and a wonderful ring
I am returned customer for white gold signet very cheap compare to others and i believe is the same quality , thank you Leo
Excellent service. I purchased some diamond earrings for my daughters birthday but they couldn’t guarantee that I would get them in time. I phoned them a couple of days before my daughters birthday and the lady said that she would try her best to get them to me. They arrived on my daughters birthday I couldn’t of wished for a better service. Thank you so much.
Would have given 5 however I had a bit of a panic as my ring didn't arrive on estimated day and I was unable to contact anyone by phone and several emails weren't replied to. Apparently the admin had not updated delivery details. Other than that very happy a beautiful ring and nicely presented. I'd use again.
Gorgeous new white gold inscribed ring for my husband to replace his original wedding ring. He was over the moon with it. Customer service team excellent as left me a message stating when would be sent out so I knew delivery date. Many thanks for your brilliant product and service.
Satisfaction all the way, I did shop with them before,so pleased with my jewelry 5 all round thank you
Fantastic product Will be buying again
I cannot recommend this business more highly.
Fantastic ring . But delivery times are ridiculous