Reviews for bayjewellers.co.uk
What other customers say about their experience with bayjewellers.co.uk
Thank you delivering the ring in time for my husband to give it to me for my 80th birthday. I’m so pleased with it as it’s exactly what I wanted. The phone service was exemplary too.
Very happy with the product and service
Excellent service delivered on time so happy with the ring good quality i will be using bay rings again. i will recommend them to all my family and friends.
Fine ring and great care taken to get the family crest right
Wife delighted, ring as described, accurate fit and competitively priced.
The product and service I received was second to none. The website clear and very easy to navigate. Lindsay was always on hand to promptly answer any questions and my order arrived exactly when expected. Fantastic
bought an engagement ring here, I was pleased with the finish/quality of the ring. It was good value for money when compared to well known shops brands like H Samuel etc. Additionally, we found them to be good value compared to other shops Linda .
Ring is lovely and the right size. Delivery as expected.
Excellent service and product, very helpful at every stage, did exactly what they said they would & delivered on time Perfect
Excellent service. Prompt responses to queries raised (thank you Leo). When the ring needed to be sent back to be resized, they did this on the day of receipt and sent it back by recorded delivery. Cannot thank them enough. I have a very happy fiancée Highly recommend
Do not recommend. Poor quality cheap ring that looks nothing like the photos. Customer service nonexistent and no apology for wasting my time and money shipping it back. Paid £94 but the ring looked like it came out of a cracker.
Answer by bayjewellers.co.uk
8 months ago
Sorry to hear you are unhappy with the item, we do include the measurements of our items so it is clear what you are purchasing. We sell a wide variety of wedding rings in different widths and weights, the ring you receive is a reflection of your personal choice. This ring is a popular choice for many as it gives good value for money.
Perfect service, delivery. Very professional and honest advise. Would highly recommend Bay to purchase jewelry.
Hassle free and speedy delivery
Customer service was excellent, keeping me informed of the progress of my order and making a change I requested without any problems at all. Highly recommend.
Quick delivery and love the ring
From start to finish excellent. From, helping with sizes to delivery 2 weeks early and as the icing on the cake, a perfect wedding ring.
Yes, I am extremely happy with my wedding band The service I received was exceptional. Leo was excellent and very professional. They duplicated my ring to the T. I will definitely recommend Bay Jewellers to everyone Great people to do business with I finally feel whole again. Kerry
Fantastic customer service - I had to exchange ring for a different size twice with no problems. Quick delivery too. Thanks