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bayjewellers.co.uk
Reviews:

49 reviews in the last 12 months954 total reviews  

4.43
Good

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Certified since: 26 Feb 2013
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bayjewellers.co.uk fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

12 May 2023
 Verified review
I have been looking for a simple, flat profile white gold band for a while to replace my sadly lost wedding ring. I hadn't seen anything for less than £200 so when I found one on this site for £90, I was a little dubious. I decided to go for it and I'm delighted. The ring fits perfectly, seems pretty much identical to my original and was a very reasonable price.

Top negative review

3 Jan 2024
 Verified review
Took payment for Xmas prezzy. ''Can't get that item by Xmas, but can 'up-grade' to more expensive item'' Very dissapointed, as had spoken to them in person before ordering, and was told ''Yes, no problems'' But did re-fund promptly.
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Reviews for bayjewellers.co.uk

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5 Jul 2023
 Verified review
Very fast service - good product
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16 Dec 2023
 Verified review
Great
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21 Dec 2023
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10 Dec 2023
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29 May 2023
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11 Dec 2023
 Verified review
Awful I still do not have my order - no updates. I called on 6th December and was advised had not been hallmarked yet and still waiting received an email the following day to reiterate and still waiting
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30 Apr 2023
 Verified review
I.ordered a.9ct yellow gold wedding ring and was given a silver ring.
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Answer by bayjewellers.co.uk
1 May 2023
Dear customer, We are very sorry that we sent you by mistake a 9ct white gold not yellow gold you ordered. We have received back the order and refund was issued . If you need anything else in the meantime, please don't hesitate to contact us! Kind regards, Bay Rings
7 Sept 2023
 Verified review
Not received order and no correspondence to date. Poor service
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24 Nov 2023
 Verified review
Exceptionally slow service
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