MYPICTURE- Logo - reviews

MYPICTURE
Reviews:

26,216 reviews in the last 12 months141,953 total reviews  

4.78
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 26 Jul 2010
The Trustmark indicates trustworthy online retailers.
MYPICTURE fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

4 Jul 2023
 Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone. I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print. I was also impressed with the ease of ordering.

Top negative review

19 Jul 2023
 Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for MYPICTURE

 Sort by  
Relevance
13 days ago
 Verified review
Reproducing excellence is my title and comment! I have praised the consistency of your quality of reproduction a number of times and can only repeat this as applicable to this order and the others in the most recent batch from me.
Report review
Answer by MYPICTURE
13 days ago
We're thrilled to hear that you appreciate our consistent quality. Your repeat satisfaction is our greatest compliment. Thank you for your kind words and continued support.
4 days ago
 Verified review
The material used is a satin type and the picture IS NOT just a plastic print onto the material which is a method used on 'T' shirts etc so it will not wash off or peel off over time. Really great product and highly recommended
Report review
Answer by MYPICTURE
4 days ago
We're thrilled to hear that you're pleased with the quality of our materials. Your satisfaction is our top priority. Your recommendation means a lot to us. Thank you for sharing your positive experience.
10 days ago
 Verified review
Second time using my picture it was a repeat order. For coffee mugs ,the quality is good with competitive priceing. I will certainly use them again. Easy to use site, speedy delivery. Give them a try you won’t be disappointed.
Report review
Answer by MYPICTURE
10 days ago
We appreciate your repeat business and are delighted to hear you are satisfied with our service. Your positive feedback is valuable to us. Looking forward to your next order. Thank you for recommending us!
11 Apr 2024
 Verified review

Portrait

I like the high quality and richness of the actual print. The white mount is seamless. The black frame though simple yet effective is clean and well made. Overall a beautiful product in every aspect of its creation. Thank you.
Report review
Answer by MYPICTURE
11 Apr 2024
We're thrilled to hear about your satisfaction with the quality, richness and craftsmanship of our offerings. Your feedback is valuable and it's great to know that our efforts in providing a beautiful product have been appreciated. Thanks for your positive comments!
10 Apr 2024
 Verified review
Superb service and good quality posters with images perfectly clear. My only critique is the shipping price which has stopped me from making another purchase as of yet. I predict I shall return as this company is reliable.
Report review
Answer by MYPICTURE
10 Apr 2024
We appreciate your feedback and are delighted to hear about your satisfaction with our service and quality. We understand your concerns about the shipping prices. Your thoughts will definitely be considered in our ongoing evaluation of customer satisfaction.
6 Apr 2024
 Verified review

Great service

I had a complaint after the couriers messed up the order. It was sorted perfectly. Once they change UK couriers from Yodel to anyone else, they'll be recommended every day. I got 2 prints, and the receiver loved them both
Report review
Answer by MYPICTURE
6 Apr 2024
We're thrilled to hear that your issue was resolved to your satisfaction and the prints were well-received. We continuously strive to improve our service including our courier partnerships. Your feedback is valuable. Thank you very much.
10 Apr 2024
 Verified review

All round impressed and happy!

Very easy to navigate the web site, very good prices and a good choice of items. My tote bag arrived very quickly and I was very impressed with the quality of both the picture and the tote bag. I will definitely buy again!
Report review
Answer by MYPICTURE
10 Apr 2024
We're delighted to hear you found our website user-friendly and our prices competitive. Your feedback about the quality of the tote bag is much appreciated. Looking forward to serving you again in the future!
4 days ago
 Verified review
Used a few times now and love how f really brings your pictures to life. Theres a wide range of sizes to fit what you want and loads of different finishes. Great prices and fast delivery. Really pleased with the quality.
Report review
Answer by MYPICTURE
4 days ago
We're thrilled to hear that you're enjoying the variety and quality we offer. Your satisfaction is our ultimate reward. Thank you for your positive feedback!
28 Mar 2024
 Verified review
Great service. Fantastic results. Really pleased with our well my photos have come out on the larger canvas frames. Quick, efficient service and all delivered promptly with careful protective packaging. Highly recommend 😊
Report review
Answer by MYPICTURE
28 Mar 2024
We're thrilled to hear your satisfaction with our service and efficiency! It's wonderful that your photos look great on the larger canvas frames. We appreciate your high recommendation and look forward to serving you again.
3 Apr 2024
 Verified review
Always a superb service from MYPICTURE easy website easy instructions to download your photo. Quick turnaround from order to delivery cannot thank them enough for all my past orders and the same to all future orders.
Report review
Answer by MYPICTURE
3 Apr 2024
We're thrilled to know you find our service superb and our website easy to use. Your appreciation for our quick turnaround and overall experience with us is truly heartening. We look forward to servicing your future orders. Thank you.
4 days ago
 Verified review
Your Customer Service is exceptional! I had a problem with my first print but it was resolved brilliantly. Maybe could have been avoided if the border issue was questioned before printing. All in all, super service.
Report review
Answer by MYPICTURE
4 days ago
We're delighted to hear you found our customer service exceptional. Your point about the border issue is well-taken. We appreciate your feedback and will definitely take it into account for the future. Thank you for your kind words.
2 days ago
 Verified review
Canvas great. Mugs I believed requesting the picture on the right would be right from the handle, on the front, not on the back. Perhaps a bit confusing or just misunderstood, had planned to give these as presents.
Report review
Answer by MYPICTURE
2 days ago
We appreciate your feedback and are glad you enjoyed the canvas. We understand the positioning of the image on the mugs wasn't as anticipated. Your comments will be taken into account for future improvements. Thank you.
4 days ago
 Verified review
We have created a memory wall …. We ordered the Perspex frameless frames for our photos and they look great. Website very easy to use. Delivery was just over a week. Very happy with my experience using MyPicture
Report review
Answer by MYPICTURE
4 days ago
We're thrilled to hear that you're pleased with your experience and that the frames have added a beautiful touch to your memory wall. Your positive feedback on our website and delivery time is greatly appreciated. Thank you for choosing us.
27 Mar 2024
 Verified review

Amazing quality

I ordered a printed mug it was so easy ik just downloaded the photo and left the rest to mypicture.The mug was delivered to me and the quality was amazing i will definitely use them again and recommend them 100%
Report review
Answer by MYPICTURE
27 Mar 2024
We're thrilled to hear about your positive experience and appreciate your recommendation! It's great to know you found the process easy and were satisfied with the quality. We look forward to serving you again in the future.
6 Apr 2024
 Verified review

Simple & straight forward process

The whole process is very simple from the start, choosing which sizing you want, to adding your chosen photos & uploading - to creating your order & placing it. There are a variety of options & payment choices.
Report review
Answer by MYPICTURE
6 Apr 2024
We're delighted to hear that you found the process simple and appreciated the variety of options and payment choices. Your positive feedback is much appreciated. Thank you for your 5-star review!
26 Mar 2024
 Verified review

Good quality, well made & sharp picture print.

Not much. The thicker frame is a must as it makes the whole thing more rigid and looks far better. Very pleased with overall appearance with good print quality. It helps that its a fabulous picture of my boat!
Report review
Answer by MYPICTURE
26 Mar 2024
We're thrilled to hear your satisfaction regarding the rigidity and print quality. Your feedback about the thicker frame is valuable and will certainly be taken into account. We're glad the image of your boat turned out fabulous!
31 Mar 2024
 Verified review
Superb picture of my wee boy who passed away 2weeks ago of old age , really catches his attitude to life and a great reminder for me , he will hang in a place where I can see him everyday , Thankyou so much
Report review
Answer by MYPICTURE
31 Mar 2024
We're deeply touched by your words and so glad we could provide something meaningful for you. We appreciate your feedback and are grateful for your support. Thank you.
31 Mar 2024
 Verified review

I recommend them to all my friends

i have quite a large collection of canvasses from My Picture, the contrast and colour is fantastic. I recommend them to all my friends. as they are so worth the very affordable price. Thank you ~My Picture
Report review
Answer by MYPICTURE
31 Mar 2024
We're thrilled to hear about your satisfaction with the colour and contrast of our canvasses. Knowing our products are being recommended to your friends truly makes our day. Your support is greatly appreciated!
28 Mar 2024
 Verified review

Satisfied customer with a suggestion

Arrived very well packaged and was exactly as ordered. A thought for the future is that it would really help to be able to have a preview of the item before confirming the order. I couldn't find any option.
Report review
Answer by MYPICTURE
28 Mar 2024
We appreciate your positive review and your thoughtful suggestion. Feedback like yours is invaluable in our continuous improvement. Rest assured, we will take your comments into account. Thank you.
1 Apr 2024
 Verified review
Ordered 3 large canvas prints and blown away with the quality and finish. Nothing better than seeing your prints on the wall and will definitely be using again. Amazing value and well packaged on delivery.
Report review
Answer by MYPICTURE
1 Apr 2024
We're thrilled to hear that you're pleased with the quality and finish of your canvas prints. It's always great to know our customers are enjoying their purchases. Appreciating your feedback regarding the packaging and value. Looking forward to serving you again!