MYPICTURE- Logo - reviews

MYPICTURE
Reviews:

25,933 reviews in the last 12 months140,215 total reviews  

4.78
Excellent

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Top positive review

4 Jul 2023
 Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone. I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print. I was also impressed with the ease of ordering.

Top negative review

19 Jul 2023
 Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE

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7 Mar 2024
 Verified review

Highly recommended service with low prices.

Thankyou for my recent order of two photo mugs with images of our gorgeous grandkids. The quality was excellent and the service and prompt delivery were to be admired. I've had more photo mugs and at least eight canvas prints from yourselves and would highly recommend your website to anyone. Keep up the good work 👏.
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Answer by MYPICTURE
7 Mar 2024
We're truly grateful for your kind words and continued support. It's always a pleasure to provide you with our services. Your recommendation means a lot to us. We look forward to serving you again.
6 Mar 2024
 Verified review

From order to delivery, fantastic service.

I ordered a mug showing a picture I had only recently seen for the first time of my husband at work. He died 5 years ago, so this new found picture depicted on a mug means a great deal. As before, the ordering process, plus being kept up to date with the delivery from My Picture to my home was excellent throughout.
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Answer by MYPICTURE
7 Mar 2024
We're deeply touched by your feedback and are glad to know that our service brought some comfort. Your words mean a lot to us. Thank you for sharing your experience. We truly appreciate your support.
6 Mar 2024
 Verified review
So easy to order, just upload your photo from your phone. The final product I received was absolutely gorgeous, I was thrilled with it. You get better value on certain sizes and these are highlighted for your attention. Have used before and will do so again. The attached photo doesn’t do it justice, it’s beautiful.
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Answer by MYPICTURE
7 Mar 2024
We're thrilled to hear about your positive experience and satisfaction with our service. It's always wonderful to know that the ease of our ordering process and product quality exceeded your expectations. We look forward to serving you again in the future.
29 Feb 2024
 Verified review
The products I’ve bought from you are really good, but your choice of delivery agents needs to change, using them has made me not want to buy from you because they either pretend to have come to my house and if I leave instructions to leave my perches in a safe place they leave it outside to get soaking wet
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Answer by MYPICTURE
29 Feb 2024
We're thrilled to hear that our products meet your expectations. Your feedback regarding our delivery agents is valuable. We'll take it into account to further improve our services. Apologies for any inconvenience caused. We appreciate your continued patronage.
13 Mar 2024
 Verified review

Picture Perfect

I use MYPICTURE all the time and have over 10 canvas pictures and too many to count picture tiles. Each and every order has been of superb quality and the site is easy to navigate. My pictures have been in colour, sepia and black & white. Clear, precise and perfect. Couldn't recommend MYPICTURE enough
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Answer by MYPICTURE
13 Mar 2024
We're thrilled to hear of your consistent satisfaction with our service and quality. Your support and recommendation mean a great deal to us. We appreciate your loyalty and look forward to continuing to meet your expectations.
9 days ago
 Verified review

Cushion purchased for my elderly neighbour

Purchased a cushion for my neighbour who’s now in a residential home, with a picture of her close friend from another country and she absolutely loved it ! She said it’s like he’s here with me and that it will bring her much comfort … worth every penny just to see the smile on her face !!
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Answer by MYPICTURE
9 days ago
We're thrilled to hear about the joy and comfort our product has brought. Your story is truly heartwarming and we're grateful you chose us to be part of it. Thank you for sharing this wonderful experience!
6 Mar 2024
 Verified review
I think maybe the canvas could have maybe a white coating of some sort before the print went on so they weren't so transparent but once they're on the wall they're excellent. I would like to see a 60 x 50 canvas or 90 x 80 just for those odd shaped paintings I have! Otherwise superb!
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Answer by MYPICTURE
6 Mar 2024
We greatly appreciate your 5-star review and your suggestion on the canvas coating. Your idea about different canvas sizes is also noted. We will certainly consider these points for our future improvements. Your feedback is very valuable to us. Thank you.
12 Mar 2024
 Verified review

What’s not to like?

Excellent service. Easy to use website. Recommended the correct canvas size for the resolution of my image. Speedy delivery. Great quality canvas (both image quality and build quality). Would recommend to friends and family and will be my first choice for myself in the future.
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Answer by MYPICTURE
13 Mar 2024
We're thrilled to hear about your positive experience, particularly in terms of service, website usability, and product quality. It's great to know that we'll be your top choice moving forward. Thank you for your high recommendation!
11 days ago
 Verified review

First-time buyer

This was my first experience of MYPICTURE. I ordered a canvas of my daughter's favourite picture, for her birthday. The canvas came very quickly, well packaged, and it was EXCELLENT. I will definitely be recommending MYPICTURE, and making further purchases myself.
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Answer by MYPICTURE
10 days ago
We're thrilled to hear about your positive experience and satisfaction with the quality and speed of our service. Thank you for your recommendations and we look forward to serving you in the future.
29 Feb 2024
 Verified review
Good service, good quality output. Currently used wrapper is very flimsy and cheap. It really does not protect the print well. Things that can be improved : use better quality thicker more durable protective sheet wrapper, turn around time also need to be improved.
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Answer by MYPICTURE
29 Feb 2024
We appreciate your feedback on our service quality and packaging. Your suggestion to upgrade our protective sheet wrapper is valued. We recognize turnaround time is essential, and we continually strive to enhance our processes. Thank you for your review, your feedback will be taken into account.
7 Mar 2024
 Verified review
It's a beautiful picture. I never thought it would be so clear, considering being enlarged so much. I will be using the company again when my grandson reaches another milestone. It gives me a huge pleasure on seeing the picture hung in my kitchen every morning.
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Answer by MYPICTURE
7 Mar 2024
We're thrilled to hear the picture brings you joy every morning. Your satisfaction is our priority, and we appreciate your intention to use our services again for future milestones. Thank you for your wonderful feedback.
9 Mar 2024
 Verified review
A present for my son. The look of delight when he received it said it all. He absolutely loves it. I will definitely be shopping at MyPicture again. An Amazing photo on a large canvas.. thank you very much for such such a fabulous picture, very much appreciated
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Answer by MYPICTURE
9 Mar 2024
We're thrilled your son loved his gift and you had a great experience. Your kind words inspire us to continue providing top-notch service. Thank you for choosing us and we look forward to serving you again.
14 Mar 2024
 Verified review
Fantastic services. Easy to place order, informed all through the process of receiving the order to order ready order dispatched and the courier on the way. The 3 canvas I ordered are wonderful great quality and value for money. I would definitely recommend
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Answer by MYPICTURE
14 Mar 2024
We're thrilled to hear you found our service fantastic and the canvases to your liking. Your recommendations mean a lot to us. Thank you for sharing your positive feedback.
8 days ago
 Verified review

AMAZING.

I have 21 canvases that I ordered from you and I am so happy withe tham all and I would never order from any one else as I am so pleased with them all the ones you have done for me, Thank you for your kindness and the photo is the one that arrived yesterday.
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Answer by MYPICTURE
8 days ago
We're thrilled to hear that you're satisfied with all 21 canvases! Your appreciation means a lot to us. It's customers like you that make our work so rewarding. Thank you for the positive feedback!
12 Mar 2024
 Verified review

5 STAR Service *****

My Picture did not disappoint for sure!! So very happy with my Canvas Prints that I will be ordering more over the next few days! Thank You for a wonderful experience - efficient, great quality, excellent service - a truly 5 STAR experience. Thank You all.
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Answer by MYPICTURE
12 Mar 2024
We're truly delighted to hear you had such a positive experience! Your feedback about our efficiency and quality is much appreciated. We look forward to continuing to provide this level of service for your future orders.
2 days ago
 Verified review
I have ordered from My Picture twice and haven't been disappointed,both pictures were lovely site is easy and I mean easy as I am a pensioner who can hardly use a phone but yea I done this without any help picture comes quite quickly very happy customer
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Answer by MYPICTURE
2 days ago
We're overjoyed to hear about your positive experiences with us. Your kind words are greatly appreciated. It's wonderful to know that you found our site user-friendly and our delivery prompt. Thank you for being a valued customer.
9 days ago
 Verified review

Very good and reasonable service. Will order again.

Pictures were just as expected from online indications and nice to have hanging bits and pieces included. Very reasonable price. Well packaged and arrived in good condition. Perhaps delivery could have been a little quicker, but we weren't in a rush.
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Answer by MYPICTURE
9 days ago
We're thrilled you're pleased with your purchase and found the pricing reasonable. Your feedback regarding delivery times has been noted. We always strive to improve. Thanks for sharing your experience.
12 Mar 2024
 Verified review

Highly recommended

I purchased a very large canvas and two silky cushions with my children's picture on. They all arrived together promptly in perfect condition. The great price is also a bonus. I would highly recommend this company and will definitely be using again.
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Answer by MYPICTURE
12 Mar 2024
We're thrilled to hear your satisfaction with the prompt delivery and condition of your items! Your recommendation means a lot to us. We look forward to continuing to serve you in the future.
3 days ago
 Verified review
Thank you for canvas it is lovely, but I made a mistake by not looking closer before I sent you picture the tiles on ground were a bit gruby,I should of put a filter over them ,I am now trying to decide what I can do to camouflage them,any ideas ?
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Answer by MYPICTURE
3 days ago
We're glad you love the canvas. Appreciating your creativity, you could consider using acrylic paints or markers that match the canvas colors to camouflage the areas you wish to modify. Please test on a small area first to ensure satisfaction.
29 Feb 2024
 Verified review
The Pictures are lovely and really good value for Money. An approximate delivery date would be beneficial, i tried to get an answer but you have approximate dates when ordering, but it needs to be more definate. aprt from that all was very good.
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Answer by MYPICTURE
29 Feb 2024
We're thrilled to hear you found our pictures lovely and good value for money. Your suggestion about a more definite delivery date is duly noted and will be taken into account. Thank you for your constructive feedback.