MYPICTUREReviews:
26,144 reviews in the last 12 months141,541 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
3 days ago
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3 days ago
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Great but the delivery time was very slow compared to others.
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Answer by MYPICTURE
3 days ago
We appreciate your feedback and understand the importance of timely delivery. Your input has been noted and will be considered in our ongoing efforts to improve our services. Thank you for your patience and understanding.
3 days ago
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5 days ago
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Great communication with seller. Able to track parcel at all times. Good quality.
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Answer by MYPICTURE
4 days ago
We are delighted to hear that you had a positive experience with our service, particularly in terms of communication and tracking. We appreciate your feedback and look forward to serving you again.
5 days ago
Verified review
The frame work is much thinner than the ones received before. But pictures still look nice.
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Answer by MYPICTURE
4 days ago
We appreciate your valuable feedback. It's great to hear you're satisfied with how your pictures look. We're constantly striving to improve, and your comments will be taken into account. Thank you.
5 days ago
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5 days ago
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Likes how well packed and safe deliver
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Answer by MYPICTURE
5 days ago
We appreciate your positive feedback regarding our packaging and delivery. It is our commitment to ensure customer satisfaction and we are glad you had a great experience. Thank you for choosing us.
6 days ago
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6 days ago
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Lovely clear picture and colours but the jigsaw pieces were thinner than I thought they would be and it didn’t come with a box with a picture on which I assumed it would but was probably my fault as it doesn’t mention it in the description
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Answer by MYPICTURE
6 days ago
We appreciate your valuable feedback. We're delighted to know you enjoyed the picture and colours. Your observations regarding the jigsaw pieces and packaging will certainly be taken into account for future improvements. Thank you for your support.
6 days ago
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7 days ago
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Pleased with framed photo not too happy about parcel left outside with no contact until online said delvered
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Answer by MYPICTURE
7 days ago
We appreciate your feedback and understand your concern about the delivery process. Your comments offer us an opportunity to improve. Rest assured, your experience will be considered in our future operations.
7 days ago
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7 days ago
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Quick service and perfect canvas.
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Answer by MYPICTURE
7 days ago
We appreciate your kind words and are thrilled to hear you found our service quick. Your satisfaction is our priority. Thank you for choosing us.
7 days ago
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7 days ago
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Happy with the result
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Answer by MYPICTURE
7 days ago
We're so pleased to hear your satisfaction. Thank you for sharing your positive experience. We're committed to ensuring the best possible outcome for our valued customers.
8 days ago
Verified review
Was pleased apart from too much fold on corners.
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Answer by MYPICTURE
7 days ago
We're glad to know that you were pleased overall. Your feedback on the fold on corners has been taken into account. Your satisfaction matters to us and we'll strive to improve. Thank you for sharing your experience.
8 days ago
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8 days ago
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Exceeded expectations
I was very happy with my completed photo book considering most of the photos were taken on mobile phones the quality was exceptional. I have used different companies before but I was impressed with the range of clip art & designs which far exceeded others. This will now be my company of choice.
The only negative was that I live in Jersey & therefore charged P+P accordingly but Jersey is VAT exempt but I was still charged this added tax which was disappointing.
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Answer by MYPICTURE
8 days ago
We're delighted to hear you appreciated the quality and design range of our photo book. We value your feedback regarding the tax issue and will certainly consider it for future improvements. Thanks for choosing us as your preferred company.
10 days ago
Verified review
Picture just seemed a little pixely don't know if its because its on board.
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Answer by MYPICTURE
10 days ago
We appreciate your feedback regarding the picture quality. Your observations are important to us and will certainly be taken into account. Thank you for sharing your experience.
10 days ago
Verified review
Quick delivery well informed about process and delivery good value for money. Like the company does what it says
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Answer by MYPICTURE
10 days ago
We appreciate your positive feedback and are pleased to hear about your positive experience with our service. Your feedback will certainly be taken into consideration for future improvements. Thank you.