MYPICTUREReviews:
26,177 reviews in the last 12 months141,536 total reviews
Excellent
TrustmarkValid
Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
8 days ago
Verified review
Exceeded expectations
I was very happy with my completed photo book considering most of the photos were taken on mobile phones the quality was exceptional. I have used different companies before but I was impressed with the range of clip art & designs which far exceeded others. This will now be my company of choice.
The only negative was that I live in Jersey & therefore charged P+P accordingly but Jersey is VAT exempt but I was still charged this added tax which was disappointing.
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Answer by MYPICTURE
7 days ago
We're delighted to hear you appreciated the quality and design range of our photo book. We value your feedback regarding the tax issue and will certainly consider it for future improvements. Thanks for choosing us as your preferred company.
30 Mar 2024
Verified review
Great value, easy website and ordering system to navigate and swift delivery. I chose a smaller canvas this time and maybe due to this, the image wasn’t tightly wrapped and attached to the wooden frame, allowing for some sagging. I put a piece of card behind the canvas tighten it up.
Otherwise very pleased with colour and definition.
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Answer by MYPICTURE
30 Mar 2024
We're delighted to hear about your positive experience with us and appreciate your feedback regarding the canvas. We value your insights and will certainly consider them in our future product enhancements. Thank you for choosing our service.
6 days ago
Verified review
Lovely clear picture and colours but the jigsaw pieces were thinner than I thought they would be and it didn’t come with a box with a picture on which I assumed it would but was probably my fault as it doesn’t mention it in the description
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Answer by MYPICTURE
5 days ago
We appreciate your valuable feedback. We're delighted to know you enjoyed the picture and colours. Your observations regarding the jigsaw pieces and packaging will certainly be taken into account for future improvements. Thank you for your support.
10 days ago
Verified review
Superb service and good quality posters with images perfectly clear. My only critique is the shipping price which has stopped me from making another purchase as of yet. I predict I shall return as this company is reliable.
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Answer by MYPICTURE
10 days ago
We appreciate your feedback and are delighted to hear about your satisfaction with our service and quality. We understand your concerns about the shipping prices. Your thoughts will definitely be considered in our ongoing evaluation of customer satisfaction.
24 Mar 2024
Verified review
Product is very good of that there is no doubt, however updates need to be much clearer.
For example, update said it was with carrier 4 days before it actually eas
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Answer by MYPICTURE
24 Mar 2024
We appreciate your feedback. We understand the importance of clear updates and will consider your insights for our future enhancements. Thank you for bringing this to our attention.
13 days ago
Verified review
Always happy with photos, but this time one canvas came out pink.Too be honest think it was from the background so not your fault😊 I did zoom in.
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Answer by MYPICTURE
13 days ago
Thank you for your continued support and valuable feedback. We truly appreciate it. We will certainly take into account your observation about the color difference for future improvements.
23 Mar 2024
Verified review
No notice when ordered that delivery is so slow. And the colour on the printing is a bit over saturated. Otherwise good.
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Answer by MYPICTURE
23 Mar 2024
We appreciate your feedback and understand your thoughts on the delivery speed and print color. Your insights will certainly be taken into account for future improvements. Glad to hear that you found our service good overall.
23 Mar 2024
Verified review
I didn’t feel the quality was as good this time as it has been previously. The mugs especially were disappointing.
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Answer by MYPICTURE
23 Mar 2024
We appreciate your feedback and are sorry to hear about your recent experience. We're constantly striving to improve and your comments will certainly aid in that effort.
10 days ago
Verified review
Quick delivery well informed about process and delivery good value for money. Like the company does what it says
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Answer by MYPICTURE
9 days ago
We appreciate your positive feedback and are pleased to hear about your positive experience with our service. Your feedback will certainly be taken into consideration for future improvements. Thank you.
23 Mar 2024
Verified review
A polished performer.
A polished performer in ‘picture’ products.
If delivery time could be shortened, then they would be unsurpassed.
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Answer by MYPICTURE
23 Mar 2024
Thank you for your 4-star review. Your feedback regarding delivery time is appreciated and we will certainly take it into account for future improvements. We aim to provide a seamless experience and value your insights.
6 days ago
Verified review
Pleased with framed photo not too happy about parcel left outside with no contact until online said delvered
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Answer by MYPICTURE
6 days ago
We appreciate your feedback and understand your concern about the delivery process. Your comments offer us an opportunity to improve. Rest assured, your experience will be considered in our future operations.
4 days ago
Verified review
The frame work is much thinner than the ones received before. But pictures still look nice.
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Answer by MYPICTURE
4 days ago
We appreciate your valuable feedback. It's great to hear you're satisfied with how your pictures look. We're constantly striving to improve, and your comments will be taken into account. Thank you.
31 Mar 2024
Verified review
excellent quality, a little disappointed tha the premium cup was smaller than the others
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Answer by MYPICTURE
31 Mar 2024
We appreciate your feedback. We understand that expectations regarding size may vary. Your comments will certainly be taken into account as we constantly strive to improve our offerings. Thank you.
24 Mar 2024
Verified review
Great product but use yodel for delivery not good would be 5 star if better delivery
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Answer by MYPICTURE
24 Mar 2024
We appreciate your feedback. We're always aiming to improve our services and your comments about delivery are duly noted. Thank you for taking the time to share your thoughts.
23 Mar 2024
Verified review
If possible get sent a bit quicker that's all but once it was on way it came very fast
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Answer by MYPICTURE
23 Mar 2024
We appreciate your feedback. We constantly strive to enhance our delivery process. Your insight will certainly be taken into account. Thank you for your continued support.
31 Mar 2024
Verified review
The first canvas I got was not filled on the frame as I can see the edge of th frame
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Answer by MYPICTURE
31 Mar 2024
We appreciate your review and feedback. We are always seeking to improve and your observations will be taken into account. Thank you for your support.
4 days ago
Verified review
Great communication with seller. Able to track parcel at all times. Good quality.
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Answer by MYPICTURE
4 days ago
We are delighted to hear that you had a positive experience with our service, particularly in terms of communication and tracking. We appreciate your feedback and look forward to serving you again.
9 days ago
Verified review
Picture just seemed a little pixely don't know if its because its on board.
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Answer by MYPICTURE
9 days ago
We appreciate your feedback regarding the picture quality. Your observations are important to us and will certainly be taken into account. Thank you for sharing your experience.
10 days ago
Verified review
The Quality of pictures were excellent
Delivery time could have improved
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Answer by MYPICTURE
10 days ago
We're glad to hear you appreciated the quality of our pictures. Your feedback regarding delivery time is duly noted. We always strive to enhance our services based on customer feedback. Thank you.
30 Mar 2024
Verified review
Great Service
Always a good service and a quick delivery together with regular updates.
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Answer by MYPICTURE
30 Mar 2024
We're thrilled to hear that you appreciate our service and timeliness. Your satisfaction is our goal. Thank you for your kind words and support!