MYPICTUREReviews:
26,303 reviews in the last 12 months141,860 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
20 Jun 2023
Verified review
Quality is extremely cheap and see through
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Answer by MYPICTURE
21 Jun 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
20 May 2023
Verified review
Delivery on time and better communication
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Answer by MYPICTURE
22 May 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
24 May 2023
Verified review
No I didn't get my pictures at all
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Answer by MYPICTURE
25 May 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
24 Jun 2023
Verified review
Delivery was very late
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Answer by MYPICTURE
27 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
8 Jun 2023
Verified review
The imagine is fuzzy
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Answer by MYPICTURE
9 Jun 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
15 Jun 2023
Verified review
It was too small
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14 Sept 2023
Verified review
When looged in to find progress nothing was shown and far too long to wait for something like that
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Answer by MYPICTURE
30 Sept 2023
Thank you for your feedback. We apologize for the inconveniences regarding your shipment. We will check the status of your package and contact you via email for a solution.
6 Dec 2023
Verified review
Very dissapointed with ond of my pictures ... came rolled up with 2 pieces of wood to fix it to !
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Answer by MYPICTURE
6 Dec 2023
We're sorry to hear about your disappointment. We appreciate your feedback and assure you that it will be considered seriously. Please expect an email from us to discuss this matter further.
19 Nov 2023
Verified review
It took 2 weeks for my order to arrive when you quoted 2 business days when I placed the order.
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Answer by MYPICTURE
19 Nov 2023
We're sorry to hear about the delay in receiving your order. We appreciate your patience and understand your frustration. Your feedback is valuable to us and will be taken into account. We will be reaching out to you via email to discuss this further.
26 Jul 2023
Verified review
The pictures came headless
Was offered 30% off or 1 picture out of 4
😔 stick to who I know
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17 Dec 2023
Verified review
After three great pictures you sent a picture with half the dogs head missing not a happy chap
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Answer by MYPICTURE
18 Dec 2023
We're truly sorry to hear about your dissatisfaction. Your feedback is important to us. We will take it into account and contact you via email to address the issue.
3 Aug 2023
Verified review
Poor Quality - picture was not put properly into frame. Cheap glass. Badly finished corners.
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Answer by MYPICTURE
3 Aug 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
26 Jul 2023
Verified review
Ridiculous delivery time, took nearly 3 weeks to finally arrive, quality not good as expected
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Answer by MYPICTURE
27 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
27 Jul 2023
Verified review
Took too long to arrive, missed to be given as a gift despite ordering a fortnight ahead.
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Answer by MYPICTURE
27 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
25 Jul 2023
Verified review
The pillow case picture was not up to normal standard one of the dogs head was missing
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Answer by MYPICTURE
26 Jul 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
11 Aug 2023
Verified review
Poor print quality
Webiste is very good, editing is very good. However the print quality is very poor.
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Answer by MYPICTURE
17 Sept 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
25 Jul 2023
Verified review
Picture quality is really good but the delivery was very bad. The date kept moving
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Answer by MYPICTURE
26 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
16 Aug 2023
Verified review
Lovely print, poor delivery/dispatch
Lovely print, took way to long to arrive. Poor customer care, wouldn't use again
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Answer by MYPICTURE
17 Aug 2023
We apologize for the delay in the delivery of your order and any inconvenience caused. We take customer satisfaction seriously and would like to investigate this further. Please provide us with your order details via email so that we can assist you accordingly. Thank you for bringing this to our attention.
28 Apr 2023
Verified review
Very washed out which is not the normal quality from this company - shame really
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Answer by MYPICTURE
2 May 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
16 Dec 2023
Verified review
Poor colour, poor quality, poor finishing (folded over canvas with big staples)
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Answer by MYPICTURE
16 Dec 2023
We're sorry to hear about your experience. Your feedback is important to us and we will be in touch through email to discuss this further. We assure you, your concerns will be taken into account.