MYPICTUREReviews:
26,144 reviews in the last 12 months141,541 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
6 days ago
Verified review
Canva + Greeting card
I ordered a canva and a greeting card with a letter in English for my boyfriend.
He sent me a picture of the card with this non-sense words.
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Answer by MYPICTURE
6 days ago
We regret to hear about your experience. We'd appreciate it if you could provide further details about the issue with the card. An email will be sent to discuss this matter further.
27 Mar 2024
Verified review
Could not recommend at all. Picture is not true to print uploaded - very poor quality indeed, and an equally poor customer service offered.
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Answer by MYPICTURE
27 Mar 2024
We're genuinely sorry to hear about your experience. We value your feedback as it helps us improve. We aim to ensure all customers are satisfied, so we'll reach out via email to better understand and address your concerns.
27 Mar 2024
Verified review
Cheep for a reason
the pictures seem very cheep. The canvas is thin and the colour not very good.
Also one of the pictures was not square in the frame
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Answer by MYPICTURE
27 Mar 2024
We're sorry to hear about your experience. Our team values your feedback and we'll certainly consider your points about the canvas and color quality. We'll reach out via email to address your concerns better.
31 Mar 2024
Verified review
Poor quality material I even broke my nail trying to zip it up as the zip didn’t have a tab to hold onto to zip it up
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Answer by MYPICTURE
31 Mar 2024
We're sorry to hear about your experience. We appreciate your feedback and will certainly consider it as we continuously strive to improve our customers' satisfaction. Your comfort and convenience are our priority.
13 days ago
Verified review
Ordered 2 landscape canvas’s and they both arrived in portrait… very disappointed… straight in the dustbin. 👎
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Answer by MYPICTURE
13 days ago
We're sorry to hear about your experience. We take your feedback seriously and will use it to review our processes. Expect an email from us soon to further discuss the matter.
27 Mar 2024
Verified review
I ordered the puzzle, I wish it was placed on a thicker piece of card or even in a box like a gig saw puzzle.
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Answer by MYPICTURE
27 Mar 2024
We appreciate your feedback on the puzzle's packaging and understand your concern. We'll certainly take your suggestions into account. Expect to hear from us via email soon for further responses.
4 days ago
Verified review
I have asked for a refund.. you didn’t complete my order and very poor quality what you have sent me
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Answer by MYPICTURE
4 days ago
We're sorry to hear about your experience. Your feedback is highly important to us and we will definitely consider it for future improvements. We will reach out to you via email to address this matter further.
8 days ago
Verified review
I’ve ordered these wall tiles before from a different company and they were much better quality.
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Answer by MYPICTURE
8 days ago
We're sorry to hear that your experience didn't meet your expectations. We value your feedback and will consider it to improve our products. Expect an email from us soon where we can further discuss your concerns.
4 Apr 2024
Verified review
Very disappointed with my order . Top of head is missing . Not as seen in the actual photos
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Answer by MYPICTURE
4 Apr 2024
We're truly sorry to hear about your disappointment. We acknowledge your feedback and ensure it will be considered seriously. For further assistance, we will be contacting you via email shortly.
9 days ago
Verified review
Despite sending a high resolution image the canvas has come back fuzzy and out of focus.
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Answer by MYPICTURE
9 days ago
We're sorry to hear about the issue with your canvas. Your feedback is important and will be taken into account. For a more detailed discussion, expect a follow-up email from us soon.
4 days ago
Verified review
Unhappy with the fact there is nothing in the back to either wall hang or stand up
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Answer by MYPICTURE
4 days ago
We appreciate your feedback. We understand the need for more versatile display options. Your comments will be taken into account for future improvements. Please expect an email from us for further assistance.
5 days ago
Verified review
i wouldnt class it as a canvas, more just a print, quite ok quality, not the best
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Answer by MYPICTURE
5 days ago
We appreciate your feedback. It's crucial in helping us enhance our offerings. We acknowledge your view on the quality and assure you that your input will be taken seriously.
3 days ago
Verified review
I’ve had better output before - shame really because I use you quite often
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Answer by MYPICTURE
3 days ago
We appreciate your feedback and we're sorry to hear about your recent experience. Your comments have been noted and we will be reaching out via email to address your concerns. Thank you for your continued support.
4 Apr 2024
Verified review
Yay and nay
Picture was amazing, delivery time not so great considering I paid £6
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Answer by MYPICTURE
4 Apr 2024
We appreciate your feedback about the delivery time. We are constantly working to improve our services. Your comments are very helpful and will be considered. Further communication will be done via email. Thank you.
13 days ago
Verified review
Poster quality is not what expected , still order arrived on time .
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Answer by MYPICTURE
13 days ago
We're sorry to hear your expectations weren't met regarding the quality. Your feedback is valuable to us and will be taken into account. We will reach out to you via email shortly.
3 days ago
Verified review
Picture lacked contrast. Blacks were muddy grey. Also a bit blurry.
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Answer by MYPICTURE
3 days ago
We're sorry to hear about your experience. Your feedback regarding the picture quality is important to us. We'll take this into account and reach out to you via email soon.
5 Apr 2024
Verified review
I've already submitted a detailed explanation regarding my issues
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Answer by MYPICTURE
5 Apr 2024
We appreciate your feedback and understand your concerns. Our team is currently reviewing the details you've provided. We strive to ensure customer satisfaction and will be in touch shortly. Thank you for your patience.
4 days ago
Verified review
Late delivery + Missing Hangers
Late delivery. Missing hangers. Hard to reach customer service.
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Answer by MYPICTURE
4 days ago
We regret the inconvenience you've experienced. We acknowledge your feedback regarding delivery, missing items, and customer service accessibility. Rest assured, we will consider this feedback for future improvements. Expect an email from us soon.
2 days ago
Verified review
Don’t use them
Bad picture totally bad customer service will never use again
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Answer by MYPICTURE
2 days ago
We're genuinely sorry to hear about your experience. Your feedback is important and will be taken into account. Expect an email from us shortly, where we can address the concerns you've raised in more detail.
5 days ago
Verified review
States I've recieved when I have not not Impressed
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Answer by MYPICTURE
5 days ago
We're genuinely sorry to hear about your recent experience. It seems like there was a misunderstanding regarding the status of your order. We value your feedback and will certainly take it into account. Please expect an email from us shortly for further assistance.