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MYPICTUREReviews

: 91,848Excellent

4.77

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with Buyer Protection

certified since: 26/07/2010
updated on: 18/08/2022
MYPICTURE is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At MYPICTURE, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 26/07/2010
updated on: 18/08/2022
MYPICTURE is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At MYPICTURE, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for MYPICTURE

23,601 verified reviews in the last 12 months

91,848 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 month ago
This is my 3rd order , I think that says it all , my wife loves them , I was a bit worried about this one as it was taken at night on my iPhone with no flash and set on night mode , the picture printed onto canvas perfect , she absolutely loves it brought to tears when she saw it (it was a surprise) , anyway it’s great value there’s great communication when you order with emails when your picture’s finished and then when it’s been shipped you get a link to track your order also , couldn’t ask for more really , I can’t comment on any after care customer service as all 3 orders have been perfect , thanks very much the wife’s happy again 😁
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the most relevant critical review


8 months ago
Picture arrived with frame in pieces and on expectation the frame was plastic and not great quality. I got the picture reframed myself as it was for a Christmas present. I requested a refund as I did not need a replacement item as it would now arrive after Christmas and i had already reframed the broken picture to be told I could only receive 50% of my next purchase and another order had been shipped. Now i have two of the same framed picture and I'm out of pocket the cost of having to reframe the first damaged one.
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Reviews for MYPICTURE

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(252)
(692)
 Verified review
6 months ago
Still waiting on my delivery to come
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Answer by MYPICTURE
5 months ago
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
 Verified review
5 months ago
I have not received my order!!!!!
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Answer by MYPICTURE
5 months ago
Thank you for your feedback. We apologize for the inconveniences regarding your shipment. We will check the status of your package and contact you via email for a solution.
 Verified review
5 months ago
I still have not received my order.
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Answer by MYPICTURE
5 months ago
We're sorry your order is taking longer than expected to be delivered. We will check the status of your order and get back to you via email as soon as possible.
 Verified review
6 months ago
Poor quality and very slow delivery
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Answer by MYPICTURE
6 months ago
Thank you for your feedback. We understand your anger and would like to apologize for the situation. We will examine your case and get back to you by email as soon as possible.
 Verified review
6 months ago
I still haven’t received my order!
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Answer by MYPICTURE
6 months ago
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.
 Verified review
1 year ago
I havnt even recieved my parcel yet
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Answer by MYPICTURE
1 year ago
Thank you for your feedback. We apologize for the inconveniences regarding your shipment. We will check the status of your package and contact you via email for a solution.
 Verified review
6 months ago
Still awaiting receipt of picture
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 Verified review
11 months ago
Very poor packaging, item damaged.
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Answer by MYPICTURE
11 months ago
Thank you for your feedback. We are very sorry to hear that the products you ordered were defective. That should never happen, of course. We will review your case and contact you by email immediately.
 Verified review
8 months ago
My picture wasn't what I ordered
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 Verified review
6 months ago
I have not received my order !!
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Answer by MYPICTURE
5 months ago
We're sorry your order is taking longer than expected to be delivered. We will check the status of your order and get back to you via email as soon as possible.
 Verified review
10 months ago 
Disappointed. Items look cheap.
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Answer by MYPICTURE
10 months ago
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the received products.
 Verified review
5 months ago
I still have yet to receive it
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 Verified review
6 months ago
I haven't received my order!?
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Answer by MYPICTURE
5 months ago
Thank you for your feedback. We apologize for the inconveniences regarding your shipment. We will check the status of your package and contact you via email for a solution.
 Verified review
8 months ago
I WANT A REFUND! Didn't come?!
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 Verified review
10 months ago
Not happy with the photo I got
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Answer by MYPICTURE
10 months ago
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
 Verified review
6 months ago
Picture quality isn’t great.
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Answer by MYPICTURE
6 months ago
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.
 Verified review
9 months ago
Not very happy with my canvas
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Answer by MYPICTURE
9 months ago
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
 Verified review
5 months ago
Picture has not arrived yet
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Answer by MYPICTURE
5 months ago
We're sorry you haven't received your order yet. Of course we want to make sure that you get your product as soon as possible. We will check the status of your order and contact the courier if necessary. We will immediately inform you about the situation by email.
 Verified review
6 months ago
UKA39903565314 not received
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Answer by MYPICTURE
5 months ago
We're sorry your order is taking longer than expected to be delivered. We will check the status of your order and get back to you via email as soon as possible.
 Verified review
7 months ago
Have a scratch on the photo
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Answer by MYPICTURE
7 months ago
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.