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MYPICTURE
Reviews:

25,972 reviews in the last 12 months140,184 total reviews  

4.78
Excellent

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Certified since: 26 Jul 2010
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Top positive review

4 Jul 2023
 Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone. I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print. I was also impressed with the ease of ordering.

Top negative review

19 Jul 2023
 Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE

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6 Mar 2024
 Verified review
Not good quality at all. It’s not stretched properly Mark on it where a clip was
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Answer by MYPICTURE
6 Mar 2024
We're sorry to hear about the quality concerns. Your feedback is important to us and will be taken into account. We will reach out to you via email to discuss this further.
1 Mar 2024
 Verified review
Very poor quality of frame looks very very cheap and quality of picture terrible
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Answer by MYPICTURE
1 Mar 2024
We're sorry to hear about your experience. We take your feedback seriously and will use it to evaluate improvements. Expect an email from our team shortly to discuss further.
12 Mar 2024
 Verified review
Ordered for Mother's day. Still not received. Extremely disappointed.
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Answer by MYPICTURE
12 Mar 2024
We're truly sorry to hear about your experience. Your disappointment is understandable. We value your feedback and will certainly take it into account. Please expect an email from us regarding this matter.
8 days ago
 Verified review
Items took ten days to arrive. Other similar sites are way faster.
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Answer by MYPICTURE
8 days ago
We regret to hear about the delay in delivery. We comprehend the importance of timely arrival and we will take your feedback into account. We will reach out to you via email to further discuss the matter.
9 days ago
 Verified review
The quality is good but delivery times are terrible! Big delay!
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Answer by MYPICTURE
8 days ago
We're sorry to hear about your experience with our delivery times. We value your feedback and will certainly take it into account. Expect an email from us soon for further assistance.
13 Mar 2024
 Verified review
It’s awful I can’t give this to my auntie to hang on the wall
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Answer by MYPICTURE
14 Mar 2024
We're genuinely sorry to hear about your dissatisfaction. We value your feedback and will certainly take it into account. Expect an email from us soon for further assistance.
5 days ago
 Verified review
The picture colour was off tinge and photo was cut off parts
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Answer by MYPICTURE
4 days ago
We regret to hear about your dissatisfaction. We value your feedback and will certainly take it into account. We will reach out to you via email to discuss this matter further.
8 days ago
 Verified review
My canvas looks amazing but took a bery long time to arrive
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Answer by MYPICTURE
8 days ago
We appreciate your feedback on the delivery time. Please know, we value your opinion and will certainly consider it for future improvements. Expect an email from us soon.
12 Mar 2024
 Verified review
Late. Tracking info was poor and online chat was unhelpful.
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Answer by MYPICTURE
12 Mar 2024
We're sorry to hear about your experience. We value your feedback and will certainly take it into consideration. Expect an email from us soon for further assistance.
4 Mar 2024
 Verified review
Cushion arrived no cover and it was for a birthday present
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Answer by MYPICTURE
4 Mar 2024
We're truly sorry to hear about this. We value your feedback and it will be taken into account. We will reach out to you via email to assist further.
10 days ago
 Verified review
Check the photos haven’t moved and cut peoples heads off
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10 days ago
 Verified review
No idea when the order is coming and taken far too long
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Answer by MYPICTURE
9 days ago
We regret to hear about your experience. Rest assured, we deeply value your feedback and will do our utmost to improve. Expect an email from us soon to discuss this matter. Thank you for your patience.
6 Mar 2024
 Verified review
Slow delivery and poor customer service won't use again
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Answer by MYPICTURE
6 Mar 2024
We're sorry to hear about your recent experience. We take all feedback into account to improve our services. Our team will reach out to you via email to discuss this matter further.
13 Mar 2024
 Verified review
Arrived late and customer service responses are poor
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Answer by MYPICTURE
13 Mar 2024
We're sorry to hear about your experience. Our team values your feedback and we're committed to improving. We will reach out via email to discuss this matter in more detail and work towards a resolution.
12 Mar 2024
 Verified review
Picture quality great- delivery partner used awful.
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Answer by MYPICTURE
13 Mar 2024
We're sorry to hear about your delivery experience. We appreciate your valuable feedback and will definitely consider it for future improvements. Please expect an email from us to discuss this further.
13 Mar 2024
 Verified review
Picture had no definition, was very disappointing
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Answer by MYPICTURE
13 Mar 2024
We're sorry to hear about your disappointment. Your feedback is important to us and will be taken into account. We will reach out to you via email to better understand your concerns.
6 Mar 2024
 Verified review
Cheap product and shambolic delivery information.
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Answer by MYPICTURE
6 Mar 2024
We're genuinely sorry to hear about your experience. Your feedback is valuable to us and we will certainly look into the issues you've raised. Expect an email from us shortly for further assistance.
27 Feb 2024
 Verified review
Very poor quality wouldn't put it up on the wall
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Answer by MYPICTURE
27 Feb 2024
We're sorry to hear about your experience. Your feedback is important for us to improve. We will be reaching out to you via email to discuss this further.
10 Mar 2024
 Verified review
Came without a box and with one piece missing
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Answer by MYPICTURE
10 Mar 2024
We're truly sorry to hear about your experience. Your feedback is crucial for us to improve. We'll reach out to you via email to discuss this matter further.
10 Mar 2024
 Verified review
Delivery expensive and took a week to arrive
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Answer by MYPICTURE
10 Mar 2024
We regret to hear about your experience with the delivery time and cost. Your feedback is crucial for us. Expect an email from us shortly to discuss this matter.