MYPICTURE

Reviews:

Your Customer service sucks. When contacted about the delay with my order the advisor I spoke to could give a *uck. Yodel the courier company you use is equally as poor as your customer service, if not worse. They email to say it’s out for delivery last Tuesday. It was not received. It was out again on Wednesday. Still not received. Yodels tracking app says it’s at their depot. I go to the depot to collect the item and guess what? It’s not there. The delivery driver failed to deliver it on 2 consecutive days where it’s still in Yodels possession. The young Woman I spoke to at Yodel and showed the email stating it was out for delivery on Tuesday is going to try to get my parcel delivered today. I’m not holding out hope of it ever being delivered by Yodel. You should do yourselves a favour…..use a different courier company!!

Took ages to be produced in Germany, then took ages to be delivered. When it was delivered it was left in the rain as we were no longer at that property. In the meantime we must have received over 10 emails automated emails.

Cheap product and shambolic delivery information.

Terrible product . Arrived very damaged. Told refund not possible under T and C and under T and C will only make 2 more attempts to resend even if continues to arrive broken . Trying to order replacement terrible too. Rather than just resending am being told I need to go back to website and order with incomprehensible instructions to get a free order which asks me again for payment details and to tick their T and C which I don’t want to do as could easily end up being charged again. I doubt these T and C even meet consumer regulations

Would be zero if it would let me. I contacted customer service on more than one occasion about my order delivery and it was hard to get an agent as option I needed wasn't shown and I kept saying none and this went on for few times then had to wait for agent and the first agent just kept fobbing me off with one thing or other and I waited the days she told me but nothing changed so again I tried to get customer service and it was same rigmarole to get agent and she asked me for details I'd already given and said I was so disappointed with last agent fobbing me off and this agent was the same and I said on more than one occasion NOT to send me vouchers as I won't be needing them after this poor service but also NOT ask me to rate the service provided and even these 2 requests were ignored by agent. The delivery arrived eventually no thanks to your agents cause they done heehaw work to look into my problem and just kept fobbing me off and even left the chat, they just clicked button that ended chat and sent be vouchers and to rate the agent specifically after I told them not to bother. I am so angry and disappointed at the service I received.

Very late delivery and the mug is just my girlfriends face, customer service very poor. I won’t use this service again

My canvas is all blurry

Cushion arrived no cover and it was for a birthday present

Very poor quality of frame looks very very cheap and quality of picture terrible

Was over the moon with my second picture but really disappointed with the first one I I was sent as there were 2 massive black spaces at the top and underneath the picture. And cant give it as the wedding gift it was purchased for.

I ordered a panoramic type picture and it came with a the picture in the middle of the frame with a massive black empty canvas at the top and under the picture it was a wedding present but looks ridiculous I wouldn't give them it xxxx

Still waiting for order to arrive. Sent by UPS who have postponed 3 days in a row and have stopped updating.

I would like A full refund as I am not satisfied with how long it taken to come. I have ordered. I ordered it for Valentine’s Day didn’t receive it only received it on Monday. No longer need the items if you can can arrange for them to be collected as I am very upset with the Service when I was ordering, it said guaranteed for delivery for Valentine’s Day please resolve the matter by giving me a refund and take your items back. I will never be using this service again.

You cannot improve for me I will never use you again. Absolutely terrible it went straight into the dustbin.. complete waste of my money.

Very poor quality wouldn't put it up on the wall

Do not recommend waited nearly 2 weeks to receive my canvas when it arrived its nothing that I expected it awful its been done as a portrait not width ways the corner is damaged and it has a big black strip on the top and the bottom wasn't not sent any preview of my order and now it still has not been resolved I've really disappointed as it was for a 70th birthday

I was surprised about the size because I was expecting it to be bigger

The canvas picture is loose and looks rushed on the frame.

UKA39904728209 i complain about this order the delivery said its deliver but they dont delivery my parcel i am really verry disapoint

It’s a little pixelated was very disappointed with the quality I would of gone for a smaller size if I’d of known