Certificate for bekospares.co.uk

No. XA0034AB97D1F5EC19B34A9057D8B5F79
 

Approved on
05/08/2013
Valid until
04/08/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for bekospares.co.uk



Excellent

4.56/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 312 Trusted Shops reviews collected in the last 12 months.
In total, bekospares.co.uk has already collected 312 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
08/08/2019
Date of order
31/07/2019
08/08/2019
Swift delivery and a perfect match
5.00
Excellent

Date of publication
30/07/2019
Date of order
29/07/2019
30/07/2019
The parts I needed were wrong ,I need to correct this but cannot untill I am reembersed with a credit or refund
3.00
Fair

Date of publication
17/07/2019
Date of order
14/07/2019
17/07/2019
A good service from beko, parts delivered next day. Only thing I can fault them on was lack of protection/packing on fragile electrical parts.
Other than that, a very good service. Thanks.
4.67
Excellent

Date of publication
24/06/2019
Date of order
24/05/2019
24/06/2019
The parts were not clearly described, so the wrong part was ordered in error. Although the item was delivered promptly, it took a whole month before the refund was processed and this did not include the full delivery costs.
2.00
Poor

Date of publication
17/06/2019
Date of order
25/04/2019
17/06/2019
The item was out of stock when we ordered it, but took a couple of weeks to arrive.
4.00
Good

Date of publication
31/05/2019
Date of order
22/02/2019
31/05/2019
Not bad
3.00
Fair

Date of publication
10/05/2019
Date of order
17/03/2019
10/05/2019
Very pleased, had one item on back order, good notification when it was in stock & delivery details. Came on time, good tracking. I recommend Beko spares for online ordering.
Thank you Beko
5.00
Excellent

Date of publication
12/04/2019
Date of order
13/03/2019
12/04/2019
Refund took longer than expected
4.67
Excellent

Date of publication
26/03/2019
Date of order
02/03/2019
26/03/2019
Will Shop again
first class service.
5.00
Excellent

Date of publication
24/03/2019
Date of order
17/02/2019
24/03/2019
brilliant service
5.00
Excellent

Date of publication
09/03/2019
Date of order
01/03/2019
09/03/2019
New handles were cracked when delivered and had to purchase again to get replacements sent out before the damaged ones were returned. No return labels were emailed.
2.67
Fair

Date of publication
09/03/2019
Date of order
01/03/2019
09/03/2019
1st class
5.00
Excellent

Date of publication
08/03/2019
Date of order
28/02/2019
08/03/2019
Would use again an recommended it to others
5.00
Excellent

Date of publication
07/03/2019
Date of order
28/02/2019
07/03/2019
Received salad crispers today,Royal mail sent email to confirm delivery,have checked crispers and was well rapped up no damage,they are now in the fridge being used,many thanks.
5.00
Excellent

Date of publication
07/03/2019
Date of order
28/02/2019
07/03/2019
Arrived on time as requested no fuss or problem
5.00
Excellent

Date of publication
06/03/2019
Date of order
27/02/2019
06/03/2019
Quick delivery and easy return. Great customer service.
5.00
Excellent

Date of publication
06/03/2019
Date of order
27/02/2019
06/03/2019
Ordered a new door seal for my fridge, very speedy delivery and a pleasure to deal with.
5.00
Excellent

Date of publication
06/03/2019
Date of order
27/02/2019
06/03/2019
Quick and efficient service. Very impressed. Will definitely use them again.
5.00
Excellent

Date of publication
06/03/2019
Date of order
27/02/2019
06/03/2019
Goods were ddamaged on receipt although packaging undamaged
3.33
Fair

Date of publication
05/03/2019
Date of order
26/02/2019
05/03/2019
Correct product found at reasonable price and delivered on time
5.00
Excellent

Date of publication
05/03/2019
Date of order
25/02/2019
05/03/2019
Good website, located and ordered the part I required without any difficulty.
4.00
Good

Date of publication
05/03/2019
Date of order
26/02/2019
05/03/2019
Please with order from ordering. to deliver and item
5.00
Excellent

Date of publication
03/03/2019
Date of order
24/02/2019
03/03/2019
all ok
4.00
Good

Date of publication
03/03/2019
Date of order
24/02/2019
03/03/2019
fast order fulfillment, delivery on time
5.00
Excellent

Date of publication
03/03/2019
Date of order
24/02/2019
03/03/2019
Very quick service correct genuine part
5.00
Excellent

Date of publication
03/03/2019
Date of order
01/03/2019
03/03/2019
Excellent
5.00
Excellent

Date of publication
02/03/2019
Date of order
23/02/2019
02/03/2019
Part as described, delivered earlier than expected.
Fits easy enough except for getting the program knob out. (Lever it from inside while pulling on it. Brute force is what it takes.)
5.00
Excellent

Date of publication
02/03/2019
Date of order
23/02/2019
02/03/2019
Great shopping experience, however packaging was excessive for the size of item and cost of postage was too high.
4.33
Good

Date of publication
02/03/2019
Date of order
22/02/2019
02/03/2019
stressfree replacement bottle shelf for Beko fridge.
5.00
Excellent

Date of publication
02/03/2019
Date of order
23/02/2019
02/03/2019
Perfect size glass shelf for my fridge, very well packaged and quick delivery
5.00
Excellent

Date of publication
01/03/2019
Date of order
15/02/2019
01/03/2019
Goods arrived on time and as described.
5.00
Excellent

Date of publication
01/03/2019
Date of order
22/02/2019
01/03/2019
Bit expensive but genuine product. No issues with delivery or product
4.33
Good

Date of publication
01/03/2019
Date of order
09/02/2019
01/03/2019
The part received was good except a small adhesive strip about 10cm x 2cm which I had to prise off the old fascia panel and stick on the new.The new fascia should have come complete with this strip or I should have been advised to buy one at the time I ordered the fascia.
4.33
Good

Date of publication
01/03/2019
Date of order
22/02/2019
01/03/2019
Very good
5.00
Excellent

Date of publication
01/03/2019
Date of order
22/02/2019
01/03/2019
Simple to order, virtually immediate delivery, item well packed/protected. My only criticism of the item: the replacement drop down flap for my freezer was perfect in width but somewhat short in height. However, freezer still as efficient. Thank y ou.
4.67
Excellent

Date of publication
28/02/2019
Date of order
21/02/2019
28/02/2019
Great service and fast delivery
5.00
Excellent

Date of publication
28/02/2019
Date of order
17/02/2019
28/02/2019
The goods sent were the wrong ones. I had the run around from customer service and, eventually, returned the goods.
2.00
Poor

Date of publication
28/02/2019
Date of order
21/02/2019
28/02/2019
I ordered my product on the Thursday paid for next day delivery it arrived on the Monday. I will not be ordering from this company again. Also still waiting on my refund.
2.50
Fair

Date of publication
28/02/2019
Date of order
19/02/2019
28/02/2019
I have not received any communication from you regarding the return of a part which is of no use as there is no suction when the door is closed.
3.00
Fair

Date of publication
27/02/2019
Date of order
20/02/2019
27/02/2019
cannot fault the service provided from beko the belt I fitted spot on the brushers at the moment are not to bad so will keep the new one for a later day ,
many thanks for your service
5.00
Excellent

bekospares.co.uk customer reviews

bekospares.co.uk

bekospares.co.uk was certified by Trusted Shops on 05/08/2013.

Contact
Connect House, Small Heath Business Park, Talbot Way
B10 0HJ Birmingham
United Kingdom
enquiries@4ourhouse.co.uk
bekospares.co.uk
Owner
Connect Distribution Services Limited
Connect House, Small Heath Business Park, Talbot Way
B10 0HJ Birmingham
United Kingdom
Trade register
United Kingdom 03004798
Authorized representative
Andrew Sharp
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with bekospares.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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