Certificate for bekospares.co.uk

No. XA0034AB97D1F5EC19B34A9057D8B5F79
 

Approved on
05/08/2013
Valid until
04/08/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for bekospares.co.uk



Excellent

4.57/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 258 Trusted Shops reviews collected in the last 12 months.
In total, bekospares.co.uk has already collected 258 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
20/02/2019
Date of order
11/02/2019
20/02/2019
Part was what I needed and arrived quickly. The description of the part could have been clearer (didn’t say whether the thermostat came as standard) and the postage a bit more reasonable but other than that, very happy.
3.67
Good

Date of publication
20/02/2019
Date of order
13/02/2019
20/02/2019
Very quick indeed thanks.
5.00
Excellent

Date of publication
20/02/2019
Date of order
12/02/2019
20/02/2019
Found it difficult to find exact part I required. Distinguishing between top and bottom fast freeze doors..
Could diagrams be made a bit clearer. To me they are top or bottom front doors, but you give them a different part name.
Otherwise, top marks...
4.00
Good

Date of publication
20/02/2019
Date of order
13/02/2019
20/02/2019
Excellent customer service
5.00
Excellent

Date of publication
19/02/2019
Date of order
12/02/2019
19/02/2019
Delivery was fairly speedy and very well tracked. The item was exactly what I wanted and intact on arrival. I had trouble finding out how to change it on the fridge, and ended up having to break up the old one in situ as I couldn't release the clips. The new piece then slotted in like a dream.
4.00
Good

Date of publication
19/02/2019
Date of order
11/02/2019
19/02/2019
All good
5.00
Excellent

Date of publication
19/02/2019
Date of order
11/02/2019
19/02/2019
Just what I wanted to fix my fridge shelf the plastic bit was broken thank you
5.00
Excellent

Date of publication
18/02/2019
Date of order
10/02/2019
18/02/2019
Excellent
5.00
Excellent

Date of publication
18/02/2019
Date of order
10/02/2019
18/02/2019
Nothing more to add.
5.00
Excellent

Date of publication
18/02/2019
Date of order
10/02/2019
18/02/2019
fast delivery and exactly what i requested, huge unnecessary packaging though i think
5.00
Excellent

Date of publication
18/02/2019
Date of order
01/02/2019
18/02/2019
Arrived on time & very pleased with item
5.00
Excellent

Date of publication
18/02/2019
Date of order
10/02/2019
18/02/2019
Product exactly as described, prompt despatch.
5.00
Excellent

Date of publication
17/02/2019
Date of order
10/02/2019
17/02/2019
Very quick.
5.00
Excellent

Date of publication
17/02/2019
Date of order
10/02/2019
17/02/2019
Fast and easy
5.00
Excellent

Date of publication
16/02/2019
Date of order
09/02/2019
16/02/2019
I ordered twice in a week and the second delivery was by courier : DPD they are awful, unable to follow simple instructions or use their initiative. I had to collect the second item from a collection point. I was not informed that the item had to be signed for and it was small enough to fit through the letter box
4.00
Good

Date of publication
16/02/2019
Date of order
09/02/2019
16/02/2019
easy site to find products. quick delivery. I now have my fridge light switch working again. not expensive to fix either.
5.00
Excellent

Date of publication
16/02/2019
Date of order
01/02/2019
16/02/2019
All good and on timr
5.00
Excellent

Date of publication
16/02/2019
Date of order
09/02/2019
16/02/2019
Delivery took a while but the part was excellent
4.33
Good

Date of publication
16/02/2019
Date of order
07/02/2019
16/02/2019
No problems quick delivery to Belgium
5.00
Excellent

Date of publication
15/02/2019
Date of order
15/01/2019
15/02/2019
Wrong model door returned still haven’t received a refund
3.67
Good

Date of publication
15/02/2019
Date of order
08/02/2019
15/02/2019
Excellent service all round from this company
5.00
Excellent

Date of publication
14/02/2019
Date of order
07/02/2019
14/02/2019
From ordering part to delivery of part and using part the whole experience was 10 out 10 I will buy again thank you
5.00
Excellent

Date of publication
14/02/2019
Date of order
06/02/2019
14/02/2019
Website ordering was easy.
Part arrived as specified.
Part was the correct one and in working order.
Not needed customer service yet so not sure.
5.00
Excellent

Date of publication
14/02/2019
Date of order
07/02/2019
14/02/2019
Items I ordered are grossly overpriced
4.00
Good

Date of publication
13/02/2019
Date of order
06/02/2019
13/02/2019
Delivery was quick and packaged well. No issues and no complaints
4.00
Good

Date of publication
13/02/2019
Date of order
06/02/2019
13/02/2019
Was ok
5.00
Excellent

Date of publication
13/02/2019
Date of order
06/02/2019
13/02/2019
The tray turned up when they said it would and it fitted my oven very pleased
5.00
Excellent

Date of publication
12/02/2019
Date of order
05/02/2019
12/02/2019
Issues sorted but took a week. Delivery and returns excellent
4.00
Good

Date of publication
12/02/2019
Date of order
04/02/2019
12/02/2019
Only rated Customer service good as this was ordered online without having to speak to anyone so really cannot rate what personal customer service would have been like.
4.67
Excellent

Date of publication
12/02/2019
Date of order
05/02/2019
12/02/2019
Product did not arrive
1.00
Very Poor

Date of publication
12/02/2019
Date of order
04/02/2019
12/02/2019
Delivery late as sent to wrong depot by Royal Mail so few days later than expected. Unit doesn’t fit properly
1.67
Poor

Date of publication
12/02/2019
Date of order
04/02/2019
12/02/2019
Did not give excellent on delivery . I was informed that next day delivery was not possible, but you stated that a refund of 8.99 would be debited to my bank account but to date no refund has been processed. Please inform me the reason why.

Thank you E. Burns- Davies
4.67
Excellent

Date of publication
11/02/2019
Date of order
04/02/2019
11/02/2019
Very good and very quickly
5.00
Excellent

Date of publication
11/02/2019
Date of order
03/02/2019
11/02/2019
Good website, quick delivery
5.00
Excellent

Date of publication
10/02/2019
Date of order
02/02/2019
10/02/2019
Fast delivery, great website to easily find the product I needed.
5.00
Excellent

Date of publication
10/02/2019
Date of order
27/01/2019
10/02/2019
Great overall service
5.00
Excellent

Date of publication
10/02/2019
Date of order
03/02/2019
10/02/2019
No problems at all.
Fast delivery.
Thanks.
5.00
Excellent

Date of publication
10/02/2019
Date of order
02/02/2019
10/02/2019
First purchase of any spares since acquiring this dishwasher about 5 years ago. Reliable and excellent results mirrored by ordering and delivery process.
5.00
Excellent

Date of publication
10/02/2019
Date of order
02/02/2019
10/02/2019
excellent service
5.00
Excellent

Date of publication
09/02/2019
Date of order
02/02/2019
09/02/2019
Fast reliable service. New lower paddle arm transformed my Beko dishwasher
Very pleased. Thoroughly recommended.
5.00
Excellent

bekospares.co.uk customer reviews

bekospares.co.uk

bekospares.co.uk was certified by Trusted Shops on 05/08/2013.

Contact
Connect House, Small Heath Business Park, Talbot Way
B10 0HJ Birmingham
United Kingdom
tnaveed@connect-service.co.uk
bekospares.co.uk
Owner
Connect Distribution Services Limited
Connect House, Small Heath Business Park, Talbot Way
B10 0HJ Birmingham
United Kingdom
Trade register
United Kingdom 03004798
Authorized representative
Jonathan Metcalfe
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with bekospares.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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