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certified since: 09/08/2012
updated on: 16/08/2022
visunext.co.uk/en/ is checked and certified according to the Trusted Shops quality criteria
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Reviews for visunext.co.uk/en/
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the most relevant positive review
The website had accurate up to date information and when it was necessary to try and make a delivery on a specific day, Visunext were very helpful and tried their best to make it happen. Each time I spoke to them on the phone they were polite, friendly and very willing to do what it took to meet my requirements. Their prices may not be the cheapest, but for customer service like this i will always pay a little more.
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the most relevant critical review
7 months ago
Website states the item is available to ship within 3-5 days, 1 week on I’m still waiting and they have confirmed shipment in 2-3 weeks! Trading standards might need to hear about this.
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Reviews for visunext.co.uk/en/
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Verified review
7 months ago
Website states the item is available to ship within 3-5 days, 1 week on I’m still waiting and they have confirmed shipment in 2-3 weeks! Trading standards might need to hear about this.
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Answer by visunext.co.uk/en/
6 months ago
Hi there, I am really sorry about this, unfortunately the whole AV sector is seeing supply issues due to the backlog in manufacturing and distribution during the COVID-19 pandemic. We aim to give accurate delivery estimates wherever possible, but delays are usually completely out of our hands. We would be happy to help you look for an alternative product wherever possible, or if you would prefer to cancel for a full refund, that is also possible. Please do contact us so that we can look at the best options for you here.
Verified review
7 months ago
Website states the item is available to ship within 3-5 days, 1 week on I’m still waiting and they have confirmed shipment in 2-3 weeks! Trading standards might need to hear about this.
Report review
Answer by visunext.co.uk/en/
6 months ago
Hi there, I am really sorry about this, unfortunately the whole AV sector is seeing supply issues due to the backlog in manufacturing and distribution during the COVID-19 pandemic. We aim to give accurate delivery estimates wherever possible, but delays are usually completely out of our hands. We would be happy to help you look for an alternative product wherever possible, or if you would prefer to cancel for a full refund, that is also possible. Please do contact us so that we can look at the best options for you here.
Verified review
1 year ago
UPS failed to deliver. Company not interested in sorting out the issue.
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Verified review
1 year ago
UPS failed to deliver. Company not interested in sorting out the issue.
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Verified review
10 months ago
I haven't received my item yet UPS are awful
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Verified review
10 months ago
I haven't received my item yet UPS are awful
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Verified review
1 year ago
Delivery very slow still hasn’t arrived as yet
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Verified review
1 year ago
Delivery very slow still hasn’t arrived as yet
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