Certificate for SnowTrex UK

No. X97BC2A3FAD948474BDF4AE10E8A3D6EC
 

Approved on
06/08/2009
Valid until
05/08/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for SnowTrex UK



Excellent

4.88/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 105 Trusted Shops reviews collected in the last 12 months.
In total, SnowTrex UK has already collected 322 reviews.

Customer reviews

   
Date of publication
17/10/2019
Data is not available
17/10/2019
Easy to use, flexible booking system, second year holidaying with Snowtrex, wouldn't be back if we weren't happy :-)
5.00
Excellent

Date of publication
16/10/2019
Data is not available
16/10/2019
Everything was simple, easy and when I needed to call to amend my booking the customer service guy was very polite and helpful.
5.00
Excellent

Date of publication
14/10/2019
Data is not available
14/10/2019
Effective
Efficient
Practical
5.00
Excellent

Date of publication
09/10/2019
Data is not available
09/10/2019
Amazing prices. Website was easy to search locations, accommodation options and ski hire.
Good level of detail regarding each resort and what it offers.
5.00
Excellent

Date of publication
07/10/2019
Data is not available
07/10/2019
My online booking was a little complicated and within minutes I was contacted to check that they had understood it correctly. I have booked a group with SnowTrex for a number of years and have always found the system and customer service to be exemplary.
5.00
Excellent

Date of publication
07/10/2019
Data is not available
07/10/2019
They are always helpful, kind and efficient at Snowtrex ;)
5.00
Excellent

Date of publication
06/10/2019
Data is not available
06/10/2019
Excellent value for money. Also, the phone support is exemplary. You get through very quickly and the staff are very polite, willing and helpful with questions and requests you might have.
5.00
Excellent

Date of publication
05/10/2019
Data is not available
05/10/2019
Easy to use.
5.00
Excellent

Date of publication
03/10/2019
Data is not available
03/10/2019
Used snowtrex a couple of times before and recieved excellent customer care, excellent value for money and great service. Yet again did not disappoint. Thank you snowtrex.
5.00
Excellent

Date of publication
01/10/2019
Data is not available
01/10/2019
Easy booking process with quick responses
5.00
Excellent

Date of publication
30/09/2019
Data is not available
30/09/2019
Very easy booking process
5.00
Excellent

Date of publication
28/09/2019
Data is not available
28/09/2019
Top class service as always
5.00
Excellent

Date of publication
27/09/2019
Data is not available
27/09/2019
Unbeatable value for money and a good choice of resorts.
4.00
Good

Date of publication
25/09/2019
Data is not available
25/09/2019
Quick and easy
5.00
Excellent

Date of publication
24/09/2019
Data is not available
24/09/2019
Very easy great price
5.00
Excellent

Date of publication
17/09/2019
Data is not available
17/09/2019
Excellent and easy...
5.00
Excellent

Date of publication
16/09/2019
Data is not available
16/09/2019
Excellent assistance with the booking from Brandi Gulick
5.00
Excellent

Date of publication
15/09/2019
Data is not available
15/09/2019
Simple, easy to follow process.
5.00
Excellent

Date of publication
13/09/2019
Date of order
06/09/2019
13/09/2019
Excellent customer service
5.00
Excellent

Date of publication
12/09/2019
Data is not available
12/09/2019
Booked via the telephone excellent customer service.
5.00
Excellent

Date of publication
11/09/2019
Data is not available
11/09/2019
Overall the booking was smooth in the end. I missed out on my original hotel request as it was on request’ and now the holiday is more expensive. I have also booked a room for two teenagers which is the same price as an adult room even though the lift pass (included) is significantly cheaper. I didn’t fully understand this?
4.00
Good

SnowTrex UK replies: 12/09/2019
Dear Matthew, Thank you for your rating and for your comment. We would be glad to help explain the pricing to you via e-mail and will be in touch with you shortly. Should you have any questions, please feel free to let us know. Thank you again and kind regards, Your SnowTrex Team

Date of publication
03/09/2019
Data is not available
03/09/2019
Great service as always
5.00
Excellent

Date of publication
03/09/2019
Data is not available
03/09/2019
I found it pretty simple once you crack it for entering details of all your party. I still couldn't work out how to use my£25 voucher. Just have to have a couple of attempts. Finding the perfect holiday is simple. I'd like more specific detail about getting to the resorts things like nearest or quickest airport or train station. And can you drive there in winter. A bit more about the ski shuttles
4.00
Good

Date of publication
01/09/2019
Data is not available
01/09/2019
Very efficient
4.00
Good

Date of publication
24/08/2019
Data is not available
24/08/2019
Good communication.
4.00
Good

Date of publication
22/08/2019
Data is not available
22/08/2019
Good value, very helpful booking staff
5.00
Excellent

Date of publication
19/08/2019
Data is not available
19/08/2019
So far so good
5.00
Excellent

Date of publication
18/08/2019
Date of order
10/08/2019
18/08/2019
Did what it should do.
3.00
Fair

Date of publication
18/08/2019
Data is not available
18/08/2019
Easy booking
5.00
Excellent

Date of publication
17/08/2019
Data is not available
17/08/2019
Excellent
5.00
Excellent

Date of publication
04/08/2019
Date of order
28/07/2019
04/08/2019
Delighted with the service provided
5.00
Excellent

Date of publication
28/07/2019
Data is not available
28/07/2019
I always book with Snowtrex as I find them amazing value for money that cannot be beaten and trust me I really do my research when it comes to spending money... I would recommend Snowtrex to everyone and it’s so easy to book online or on the phone.. It’s the difference between having one ski holiday a season or 2 - 3 for the same budget... YOU DO THE MATHS
5.00
Excellent

Date of publication
18/07/2019
Data is not available
18/07/2019
4th time booking with these guys. Super value, nowhere else has even come close and trust me I have scoured the web
5.00
Excellent

Date of publication
08/07/2019
Data is not available
08/07/2019
Easy to book on crazy booking week
5.00
Excellent

Date of publication
06/07/2019
Data is not available
06/07/2019
Very helpful and sorted everything out for us . As always efficient and pleasant .
5.00
Excellent

Date of publication
24/06/2019
Data is not available
24/06/2019
Very easy to discuss the holiday and book
5.00
Excellent

Date of publication
23/06/2019
Date of order
16/06/2019
23/06/2019
Good value, good service response
5.00
Excellent

Date of publication
09/06/2019
Data is not available
09/06/2019
Very helpful staff on the phone. Prompt reply to emails. Easy booking online. Just booked 3rd year in a row...
5.00
Excellent

Date of publication
05/06/2019
Data is not available
05/06/2019
easy to deal with, clear pricing and easy to navigate the options packages.
5.00
Excellent

Date of publication
03/06/2019
Data is not available
03/06/2019
We have now booked with SnowTrex for the past 6 years.
Very good, reliable service.
5.00
Excellent

SnowTrex UK customer reviews

SnowTrex UK

Book cheap ski holidays: ski deals incl. lift pass

SnowTrex UK was certified by Trusted Shops on 06/08/2009.

SnowTrex offers ski deals including lift pass in up to 1,500 accommodations and 500 resorts. You can add lessons, equipment rental and insurace if needed. SnowTrex has destinations available in France, Austria, Germany and Switzerland. There is something in there for everyone. SnowTrex – individuality and service!

Contact
Bonner Str. 484-486
50968 Cologne
Germany
Tel: +44 20 33653313
Fax: +49 221 33 60 62941
info-uk@snowtrex.com
SnowTrex UK
Owner
TravelTrex GmbH
Bonner Str. 484-486
50968 Köln
Germany
Trade register
Amtsgericht Köln HRB 31998
Authorized representative
Andreas Rühl, Thomas Bartel
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars. The score from these ratings is calculated every day. In their comments, customers share their experience with SnowTrex UK in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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