Certificate for SnowTrex UK

No. X97BC2A3FAD948474BDF4AE10E8A3D6EC
 

Approved on
06/08/2009
Valid until
05/08/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for SnowTrex UK



Excellent

4.84/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 82 Trusted Shops reviews collected in the last 12 months.
In total, SnowTrex UK has already collected 245 reviews.

Customer reviews

   
Date of publication
17/12/2018
Data is not available
17/12/2018
All good
5.00
Excellent

Date of publication
10/12/2018
Data is not available
10/12/2018
Always great customer service. We’ve booked with them for years
5.00
Excellent

Date of publication
09/12/2018
Data is not available
09/12/2018
Always book our ski holidays through Snowtrex - great variety of destinations at great prices and a very efficient user experience.
5.00
Excellent

Date of publication
04/12/2018
Data is not available
04/12/2018
Excellent value and quality. Never been disappointed in 10 holidays with SnowTrek.
5.00
Excellent

Date of publication
01/12/2018
Date of order
23/11/2018
01/12/2018
We have used Snowtrex for a number of holidays. Excellent
5.00
Excellent

Date of publication
30/11/2018
Date of order
23/11/2018
30/11/2018
Easy no fuss,
5.00
Excellent

Date of publication
29/11/2018
Data is not available
29/11/2018
Stumbled across Snowtrex 2 years ago, and I can gladly say they are value for money and have access to many resorts. The booking process is easy and intuitive
5.00
Excellent

Date of publication
28/11/2018
Data is not available
28/11/2018
Have been using Snowtrex for 9 years and you can’t beat the value.
5.00
Excellent

Date of publication
26/11/2018
Data is not available
26/11/2018
Can't get better priced ski holidays, full stop. Service pretty good too.
5.00
Excellent

Date of publication
26/11/2018
Data is not available
26/11/2018
Excellent customer services
5.00
Excellent

Date of publication
19/11/2018
Data is not available
19/11/2018
No hassle. Had to change our holiday which was very easy. Definetly going to use them in the future
5.00
Excellent

Date of publication
18/11/2018
Data is not available
18/11/2018
Single traveller and this site proved more useful than its competitors in providing me with a good range of reasonably priced, supplement free choices for a skiing holiday.
4.00
Good

Date of publication
16/11/2018
Data is not available
16/11/2018
Easy as always
5.00
Excellent

Date of publication
16/11/2018
Data is not available
16/11/2018
Very helpful and acomadatigng when we had to change our booking . Very impressed with your standard of service

Thank you R H Baker
5.00
Excellent

Date of publication
13/11/2018
Data is not available
13/11/2018
super
5.00
Excellent

Date of publication
11/11/2018
Data is not available
11/11/2018
So much choice and easy to book
5.00
Excellent

Date of publication
09/11/2018
Data is not available
09/11/2018
Easy to contact them and a very joyful experience to book with them. With the money I save at Snowtrex I can afford to go twice in one season
5.00
Excellent

Date of publication
09/11/2018
Data is not available
09/11/2018
Easy to book. Customer service always very good if we need to contact them.
5.00
Excellent

Date of publication
08/11/2018
Data is not available
08/11/2018
All is ok:)
5.00
Excellent

Date of publication
07/11/2018
Date of order
31/10/2018
07/11/2018
Quick deal as always
5.00
Excellent

Date of publication
05/11/2018
Data is not available
05/11/2018
Ruth was brilliant and helped me sort my skiing holiday over the phone
Thanks Ruth
Julian
5.00
Excellent

Date of publication
04/11/2018
Date of order
06/10/2018
04/11/2018
Very good prices. Easy bookings. Thank you :)
5.00
Excellent

Date of publication
04/11/2018
Date of order
27/10/2018
04/11/2018
Great value as always
5.00
Excellent

Date of publication
02/11/2018
Data is not available
02/11/2018
Easy to search through holidays. When I had a problem with the booking form there was a representative to talk to immediately. Good service
5.00
Excellent

Date of publication
01/11/2018
Data is not available
01/11/2018
Quick and easy, very reasonable price - 4th time using them, never any issues
5.00
Excellent

Date of publication
01/11/2018
Data is not available
01/11/2018
Easiest website I have used in a long time. Well done
5.00
Excellent

Date of publication
30/10/2018
Date of order
23/10/2018
30/10/2018
Great service
5.00
Excellent

Date of publication
30/10/2018
Date of order
22/10/2018
30/10/2018
Great customer service. Clear descriptions in the website and easy to use
5.00
Excellent

Date of publication
22/10/2018
Data is not available
22/10/2018
We have dealt with snowtrex for many years and have had excellent service and communication at all times.
5.00
Excellent

Date of publication
09/10/2018
Data is not available
09/10/2018
Easy booking, friendly to deal with on the phone. Good job snowtrex. Great prices too.
5.00
Excellent

Date of publication
04/10/2018
Date of order
27/09/2018
04/10/2018
Cool
5.00
Excellent

Date of publication
03/10/2018
Data is not available
03/10/2018
Helpful
5.00
Excellent

Date of publication
28/09/2018
Data is not available
28/09/2018
Easy to use website with lots of choices to choose from. I have used SnowTrex over the past 6 years and I will always call back. Excellent customer service from friendly admin staff.
5.00
Excellent

Date of publication
22/09/2018
Data is not available
22/09/2018
USED THIS COMPANY BEFORE - VERY GOOD SERVICE, STRAIGHTFORWARD BOOKING, IMMEDIATE CONFIRMATION, ACCOMMODATION, LIFT PASS AND SKI HIRE VOUCHERS ALL WORK WITHOUT HASSLE.
5.00
Excellent

Date of publication
22/09/2018
Data is not available
22/09/2018
Great value, great service.
5.00
Excellent

Date of publication
20/09/2018
Data is not available
20/09/2018
Good prices and very helpful
5.00
Excellent

Date of publication
18/09/2018
Data is not available
18/09/2018
5 years no problem with SnowTrex. Excellent service
5.00
Excellent

Date of publication
18/09/2018
Data is not available
18/09/2018
Disappointed by the lack of information on the website about the different types of Ski hire: Basic - VIP.... what's the difference?
Greatly annoyed by the "surprise" addition of a whopping £75 booking fee, which in typical fashion, only rears its head once you think you've done all that is necessary to book your accommodation - ie selected it based on price and entered all the details.
2.00
Poor

SnowTrex UK replies: 19/09/2018
Dear Customer, we regret to hear that you were annoyed with our service. However, all information about our credit card fees/equipment hire is clearly listed on the website. You also always have the choice to select a free-of-charge payment method. We promptly accommodated you and reduced the fee to £0. We would be glad to personally answer any further questions you may have. - Your SnowTrex Team

Date of publication
15/09/2018
Data is not available
15/09/2018
Easy and straight forward
5.00
Excellent

Date of publication
13/09/2018
Data is not available
13/09/2018
they always offer great value skiing deals - highly recommended
5.00
Excellent

SnowTrex UK customer reviews

SnowTrex UK

Book cheap ski holidays: ski deals incl. lift pass

SnowTrex UK was certified by Trusted Shops on 06/08/2009.

SnowTrex offers ski deals including lift pass in up to 1,500 accommodations and 500 resorts. You can add lessons, equipment rental and insurace if needed. SnowTrex has destinations available in France, Austria, Germany and Switzerland. There is something in there for everyone. SnowTrex – individuality and service!

Contact
Bonner Str. 484-486
50968 Cologne
Germany
Tel: +44 20 33653313
Fax: +49 221 33 60 62941
info-uk@snowtrex.com
SnowTrex UK
Owner
TravelTrex GmbH
Bonner Str. 484-486
50968 Köln
Germany
Trade register
Amtsgericht Köln HRB 31998
Authorized representative
Andreas Rühl, Thomas Bartel
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars. The score from these ratings is calculated every day. In their comments, customers share their experience with SnowTrex UK in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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