Wellindal United Kingdom

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Description
In Wellindal you'll find the products Home that you need for it, thanks to the great team who works each day to offer you the last trends in home products.
Contact
Wellindal E-Commerce S.L.
Cl De La Fisica, Numeros 2-4 A7 Llinars Park
08450Llinars del Vallés
Spain
Authorised representative
Raquel Ayllón

Reviews for Wellindal United Kingdom

2.80 / 5.00
Good
How is the rating calculated?

20 reviews in the last 12 months

35 %
10 %
5 %
2 stars
0 %
50 %
30 total reviews

What other customers say about their experience with Wellindal United Kingdom

Sort order Latest first 
2 months ago
Delivered on time and quality was as mentioned in the website
 
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 Answer by Wellindal United Kingdom
2 months ago
Thank you very much for your comment! We are pleased to know that the shopping experience meet your expectations. Thank you for trusting us. We remain at your disposal. Best regards, The Wellindal Team
Good service and speedy delivery
 
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 Answer by Wellindal United Kingdom
2 months ago
Thank you very much for your comment! We are pleased to know that the shopping experience meet your expectations. Thank you for trusting us. We remain at your disposal. Best regards, The Wellindal Team
3 months ago
Dismal Table ok but I had to find and pay a welder to correct the faulty welding. This was because it is impossible to contact the company to get a replacement part Totally unacceptable and recommend that no-one use this site.
 
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 Answer by Wellindal United Kingdom
3 months ago
Thank you very much for your assessment! We're sorry for the inconvenience. We haven't received any communications from you. We will contact you as soon as possible to offer you any assistance you may need. We remain at your entire disposal. Sincerely, The Wellindal Team
No reply when I contacted them regarding where’s my order as it was well overdue. Useless tracking info as it was in Spanish certainly wouldn’t use this company again
 
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 Answer by Wellindal United Kingdom
3 months ago
Thank you very much for your assessment! We're sorry for the inconvenience. We haven't received any communications from you. We will contact you as soon as possible to offer you any assistance you may need. We remain at your entire disposal. Sincerely, The Wellindal Team
5 months ago
I ordered a 2m x 1m decorative plastic garden screen. At the time I didn't realise it was being shipped from Barcelona and so I was little concerned about it reaching me in one piece; given the size and thickness (5mm) of the item. But hey, it arrived promptly and in excellent order. Delivered by a pleasant, smiley delivery man. Great service
 
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 Answer by Wellindal United Kingdom
5 months ago
Thank you very much for your comment! We are pleased to know that the shopping experience meet your expectations. Thank you for trusting us. We remain at your disposal. Best regards, The Wellindal Team
My parcel arrived two days late and on noticing a little bit of damage on opening I tried to get in touch with Wellindal. Their 'get in touch' section of their site is slow to recognise your request to leave a message, it sometimes fails and so you have to start again. I did finally leave a message and asked someone to get in touch so that i could explain, that was ten days ago, I am still waiting
 
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 Answer by Wellindal United Kingdom
5 months ago
Thank you very much for your assessment! We're sorry for the inconvenience. We haven't received any communications from you. We will contact you as soon as possible to offer you any assistance you may need. We remain at your entire disposal. Sincerely, The Wellindal Team
6 months ago
Great service
 
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 Answer by Wellindal United Kingdom
5 months ago
Thank you very much for your comment! The satisfaction of our customers is part of our premises.. We remain at your disposal. Best regards, The Wellindal Team
Excellent Service
 
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 Answer by Wellindal United Kingdom
6 months ago
Thank you very much for your comment! We are pleased to know that you are satisfied, with the service experience received. We remain at your disposal. Best regards, The Wellindal Team
6 months ago
delivery tracking was a problem price good
 
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 Answer by Wellindal United Kingdom
6 months ago
Thank you very much for your comment! We work to offer our customers competitive prices with quality products. We remain at your disposal. Best regards, The Wellindal Team
6 months ago
Took my order without shipping the item. Told me it was suddenly out of stock and have been promising a refund for over six months but I have yet to receive it. They've replied to this review but haven't actually attempted to contact me in any way.
 
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 Answer by Wellindal United Kingdom
6 months ago
Thank you very much for your comment! It is confirmed that we have made the corresponding reimbursement through a bank transfer. We remain at your disposal. Best regards, The Wellindal Team
Still awaiting refund 2 months after delivery of damaged goods. Have been continously fobbed off with empty promises. Do not buy from this company, as I am not alone, there are many customers not receiving their refunds.
 
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 Answer by Wellindal United Kingdom
7 months ago
Thank you very much for your assessment! We apologize for the delay, your case will be reimbursed in the next few days. We remain at your entire disposal. Sincerely, The Wellindal Team
excellent
 
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 Answer by Wellindal United Kingdom
8 months ago
Thank you very much for your assessment! Our premise is to provide good service and quality products. We hope you trust us again very soon. We remain at your entire disposal. Sincerely, The Wellindal Team
9 months ago
BAD BAD BAD Am STILL WAITING for a refund for over 2months Product did arrive but it was not as described, the picture was printed on paper not canvas After much debate, Wellindal finally accepted that the product was not as described and agreed to give me a partial refund.... STILL WAITING have been in contact several times and told each time that its coming Guess what, its still not here
 
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 Answer by Wellindal United Kingdom
9 months ago
Thank you very much for your assessment! We're sorry for the inconvenience. We will contact you as soon as possible to offer you any assistance you may need. We hope you trust us again very soon.. We remain at your entire disposal. Sincerely, The Wellindal Team
9 months ago
Your website and this survey suggests that you are UK based. The panel arrived from Barcelona, poorly wrapped and broken. Now Paypal want me to return the 2 x 1 mtr package to you in broken state before you refund NOT GOOD
 
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 Answer by Wellindal United Kingdom
9 months ago
Thank you very much for your assessment! We're sorry for the inconvenience. We will contact you as soon as possible to offer you any assistance you may need. We hope you trust us again very soon.. We remain at your entire disposal. Sincerely, The Wellindal Team
9 months ago
All went to plan and I was kept well informed as to the delivery.
 
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 Answer by Wellindal United Kingdom
9 months ago
Thank you very much for your review. We are very happy to see that every step of the process was correct and well informed. We remain at your disposal. Best regards, The Wellindal Team
9 months ago
First time I used it . There was an issue with the product when I tried to assemble it ..illustration on manual showed different fixtures ..did not know what to do ..may be I should call them. ...the product arrived on time
 
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 Answer by Wellindal United Kingdom
9 months ago
Thank you very much for your review. We are sorry if you had complications by assembling the product, we can help you the next time if you wish so. We remain at your disposal. Best regards, The Wellindal Team
9 months ago
They listed an item of a dog toy which I purchased and they sent me a cat. When I mentioned the problem all they said was it was a publication error and they would give me points back on my account, didnt offer a refund or exchange. Just be careful with descriptions of items and that they are correctly written and shown as pictures and writing clearly showed a dog
 
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 Answer by Wellindal United Kingdom
9 months ago
Good morning. Thank you very much for your review. We are deeply sorry for the inconveniences. We have alerted the corresponding department in order to check the products descriptions. We remain at your disposal. Best regards, The Wellindal Team
10 months ago
Very disappointed in customer service from Wellindal. After receiving damaged goods we followed required process and provided photographic evidence. Rather than send replacement they initially proposed crediting me with "points" to reorder goods but wanted me to pay £15 postage again. Had to push to get financial refund which will take at least 14 days to process. Not the best.
 
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 Answer by Wellindal United Kingdom
9 months ago
Good morning. Thank you very much for your review. We are deeply sorry for the inconveniences. We have alerted the corresponding department in order to check your purchase order. We remain at your disposal. Best regards, The Wellindal Team
10 months ago
20 days after ordering still no sign on items purchased. Contacted support team twice 10 days after delivery date due and 15 days after and received same slow response twice : waiting for shipping company to update status???
 
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 Answer by Wellindal United Kingdom
10 months ago
Good morning. Thank you very much for your review. We are deeply sorry for the inconveniences. We have alerted the corresponding department in order to check your purchase order. We remain at your disposal. Best regards, The Wellindal Team
Quick and cheap delivery from Spain Best prices on the market Definitely Will use again Thanks
 
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 Answer by Wellindal United Kingdom
10 months ago
Thank you very much for your comment! We are very happy to see that eveything was excellent. We hope to see you again very soon. We remain at your disposal. Best regards, The Wellindal Team