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meaco.com
Reviews:

1,955 reviews in the last 12 months7,779 total reviews  

4.85
Excellent

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Top positive review

9 Nov 2023
 Verified review
From order to delivery of the MeacoDry Arete One 10L dehumidifier was less than 24 hours - fantastic. I was particularly pleased that there was no delivery charge. The unit looks good, is very quiet and easy to use, and collected impressive amounts of water in our large cold rooms during recent dank weather. We appreciated the helpful booklet - so many manufacturers these days just refer you to websites for instructions. Not so with Meaco. Another great feature is the ease of use of the company's website, where I registered the product to confirm our warranty. My final positive comment about the website relates to the background and values of this UK company. The feature "Our Story" details this, and allows you to understand why Meaco has won so many awards for its products. Why go to a distributor when you can buy direct with such a quality of service?

Top negative review

23 Jan 2024
 Verified review
I purchased 2 rather expensive dehumidifiers for our home use, they are rather heavy to lift and move about because the caster wheel feet don’t come with the product and you have to purchase them separately at another expense to me , the cost being £49.98 for 2 sets for the 2 dehumidifiers I’d purchased, I think I’m being rather generous giving 3 stars when realistically 1 star would have also be to higher score, shall we say the stars are for the product and not the fact that your company sponged another £49.98 for something that should come with the product complete, I’m guessing that i wont be the only person to mention this in a review, do the right thing and refund the cost of the casters, regards Len Aaron
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Reviews for meaco.com

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2 Mar 2024
 Verified review

Good so far

Came within a couple days. £20 for delivery seemed a bit steep but I have had it a week working well although laundry seems slow but happy enough so far
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Answer by meaco.com
4 Mar 2024
Thank you for your review.
8 Mar 2024
 Verified review

Generally excellent.

Order, delivery excellent, quality product works well. Warranty registration is where you lost the star.
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8 Mar 2024
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28 Feb 2024
 Verified review

Damp yoom

Only been o for a couple of days but really drawing the water out of the room
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Answer by meaco.com
28 Feb 2024
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12 days ago
 Verified review
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Answer by meaco.com
11 days ago
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8 Mar 2024
 Verified review

Product (dehumidifier) very good but...

Product (dehumidifier) very good. Required urgently following a flood. Product promised AM next day but not received until the Monday (ordered Friday). No service from meaco over the weekend (they are closed) and all we got was "not our problem, dpd are responsible ". Not good enough. Meaco promise delivery next day, dpd are working for them not us! Also might have been nice to have the extra £5 for next day AM delivery refunded !
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Answer by meaco.com
8 Mar 2024
Thank you for your review, please contact the seller for any refund queries.
2 Feb 2024
 Verified review

prompt delivery

Order was shipped very quickly, which is good. However I had barely an hour's notice of the first delivery attempt (fortunately caught it in time) and the "order is on its way" message came after delivery had occurred. So coordination with DPD could be improved.
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Answer by meaco.com
2 Feb 2024
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17 Feb 2024
 Verified review
does what it says very good machine ! sleek & quiet ! amazed how much water it collects. only down side is it should have a timer on can’t give feed back on customer service as only had it a week.
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Answer by meaco.com
19 Feb 2024
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22 Feb 2024
 Verified review
This is my second dehumidifier in two and a bit years because my previous one stopped working and so we will see how long this one lasts for cos when it's working they are great .
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Answer by meaco.com
23 Feb 2024
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16 Feb 2024
 Verified review
Ordering was easy, delivery was easy, finding out how to order wheels for my dehumidifier and fitting them was not, I think you should be able to order them already fitted .
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16 Feb 2024
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2 Feb 2024
 Verified review
Prompt, efficient service
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5 Feb 2024
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28 Jan 2024
 Verified review
To early to say yet
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Answer by meaco.com
29 Jan 2024
Thank you for your review.
GA
Galea A.
Edinburgh
31 Jan 2024
 Verified review
It’s legit, but.. you cannot log in to see invoices, order history etc. they are answering your emails in more than 24-48 h ( they say in 10 working days). When you order a product you don’t receive a receipt/ invoice/ proof of purchase it’s better to spend 10-20 more and buy from amazon.In that way you will have a free return within a month and an invoice. UPDATE! ORDER S139908 From meaco
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1 Feb 2024
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30 Jan 2024
 Verified review
Not clear on website which HEPA filters are for which dehumidifier. There should be a link on the dehumidifier page. I bought the wrong ones but they are unreturnable as I opened the packet before realising they were wrong.
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Answer by meaco.com
30 Jan 2024
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11 Feb 2024
 Verified review
Product works very good
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12 Feb 2024
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23 Jan 2024
 Verified review
Product is excellent. Taking water out of damp walls has made a difference with the heating. It actually now feels warm. The downside was information regarding delivery. Once bought I was told I would be contacted on dispatch if product. This didn't happen. I had to contact customer service to find out what was going on, as I'd been on the website where it stated the product I'd bought was out of stock. I had been given a due date but that means nothing if you haven't had dispatch confirmation. If this information was improved then they'd get 5 stars.
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Answer by meaco.com
26 Jan 2024
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23 Jan 2024
 Verified review

Hopefully a good sign!…

Once I managed to catch the item in stock, before it was sold out yet again, the ordering was very simple and delivery very quick and problem free. Hopefully the demand for these products is a good sign of the quality. The dehumidifier worked well on first use, drying laundry.
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Answer by meaco.com
23 Jan 2024
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23 Jan 2024
 Verified review
Delivery was fast and ordering easy. Altho the box arrived open and the package was delivered revealing what’s inside… it’s usually not a problem for house deliveries but living in a development it’s not always the best. Still great experience, thank you
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23 Jan 2024
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11 Jan 2024
 Verified review
Ordering, purchase and delivery was very good, the instructions were adequate and I managed to get the dehumidifier working.
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Answer by meaco.com
12 Jan 2024
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6 Jan 2024
 Verified review

After two weeks use, pretty good so far.

Works well, pleasing design and straight forward controls.
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Answer by meaco.com
8 Jan 2024
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23 Jan 2024
 Verified review
I only ordered filters but thay came next day so good 👍
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Answer by meaco.com
26 Jan 2024
Thank you for your review.