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meaco.comReviews

: 4,043Excellent

4.72

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certified since: 13/03/2013
updated on: 07/07/2022
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certified since: 13/03/2013
updated on: 07/07/2022
meaco.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At meaco.com, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for meaco.com

694 verified reviews in the last 12 months

4,043 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


6 months ago
Having used Meaco for over 7years now, I can proudly and confidently state that if you are really after a quality brand and a great value for money; please look no further as Meaco Dehumidifiers are the industry number one. I bought the Meaco Arete 25L from Meaco's website for £299.99 and switched it on after 4hours after having it kept upright outside its box. The device is very quiet compared to the many others (mainly DeLonghi) we tried before Meaco. If you want ideal humidity level for a healthy and perfect air, keep it running at 40-45% with a variance of +/-3% where the hygrometer/sensors will do a sterling job and the best of all is the energy consumption. I have a smart meter and it tracks my energy usage, I have to confess that with the dehumidifier plugged in for 24/7, the energy consumption at 40% has been 50-60pence a day for the last one week of use.
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the most relevant critical review


1 year ago
Its worth the weight. Ordered an aircon just in time by the looks of things. (Sold out by the next day) Ordered on sunday 17th july. Purley because they offered next day delivery and other places were 3 day delivery so had to count the monday as day 1 so should of arrived on the Tuesday. Ended up emailing them first thing on the Tuesday to ask what my tracking number was to see what time my air con would arrive. Got a reply within 10 mins. Kinda avoided my question and just said you'll get an email and text once order has been shipped. So basically telling me it hasn't been dispatched.(very annoyed) I then get a automated email saying my order is delayed and they hope to ship between 24-48 hours. Very disappointing email to get as by this point ive melted ! Gave them the benefit of the doubt and just waited. Got to thursday still no email or aircon. Sent another email asking what the hell was going on. Remember i only ordered from meaco for the next day delivery! She then sends me my shipping and said its been dispatched! I was genuinely worried they over sold and didnt even have a ac unit to send me! So it arrived on the friday morning. Well heat wave is over for now but now that its here im not so mad as its a really good unit and even though heat wave has ended our bedroom is still stuffy so i have it on and im so pleased with it and i now have it ready for Augusts heatwave! Customer service needs a bit of improvement they definitely beat around the bush giving you answers to your questions. Not sure why they didn't let me know on the monday that there is a big backlog of orders. (Was told the day it was meant to arrive) Also had no info from parcel force (no text or email) i knew it was coming on friday and what time because as soon as i was sent my tracking info i stalked parcel forces website. So that needs to be addressed as if it wasn't for me stalking the tracking i wouldn't have known what day or time it was coming. And id have been PISSED if i missed that delivery. So all in all next day delivery was non existent and took 5 working days to arrive.
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Reviews for meaco.com

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 Verified review
1 year ago
Delivery courier very bad services. Leaving insufficient information regarding where the items were left. No door number of neighbour where the items are, ending up knocking everywhere & no success in the end. Call Royal mail to check.
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 Verified review
10 months ago
I'm not satisfied with the overall performance of the Dehumidifier I just bought from meaco online shop, and although they promise one day delivery it took almost 5days to be delivered! bad customer servicing and shopping experience.
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 Verified review
1 year ago
Placed the order and advert guaranteed delivery by Wednesday 21st now 5 days later still no air condition unit and get an email to leave a review……… Rang customer services and they just blamed the hot weather on extra orders.
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 Verified review
1 year ago
When you advertise next day delivery when ordered before 1pm you should deliver the item next day. I order the item on Monday before 1pm and this is now the following Monday and still not received my item. very poor service.
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 Verified review
1 year ago
still waiting for our order to be delivered after being told it would be 2 days, then that it had been delayed but should be no more than 24-48 hrs. we are still waiting, but have not received any further emails.
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 Verified review
8 months ago
Unit should be supplied with wheels, had to dismantle the pin from the wheel assembly and them use a tool to tap the pin into the base. It is not a DIY job for most customers.
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 Verified review
9 months ago
The fan was three days late arriving and whilst Meaco blames the courier it was meaco who employed parcelforce - in my opinion one of the worst - in the first place.
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 Verified review
10 months ago
I was not given next day delivery, had to wait 3 days and had to keep chasing orders up as no texts were received on the morning of the delivery day.
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Answer by meaco.com
10 months ago
Thank you for your review, we apologise for the delay in your delivery. Orders were dispatched on time however there were delays with RM and PF due to increased demand, however, things are now back to normal.
 Verified review
1 year ago
Placed an order on Monday 26 July and this is now Monday 2 August and I still have not received my order. Not happy with the service given by Meaco
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 Verified review
1 year ago
Too soon to tell if this fan works well or not but they still send requests for feedback. It arrived quickly and is easy enough to understand
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 Verified review
7 months ago
The dehumidifier worked fine, but it was too noisy unfortunately. It was placed on our carpeted landing but fan still too loud.
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Answer by meaco.com
7 months ago
Thank you for your review!
 Verified review
1 year ago
It’s very difficult to put the casters on the. Dehumidifier and so far I haven’t managed and need a strong person to assist.
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 Verified review
8 months ago
Very poor communication. Item was supposed to be delivered next working, but reached after 4 days.
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 Verified review
10 months ago
Not possible even for change brand new product order by mistake because plastic bag worth 10 pi
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Answer by meaco.com
10 months ago
Hi Kamil, Thank you for your review, please get in touch with our customer service team if you have a specific request for your order, on 01483 234900 or customerservice@meaco.com. They will be happy to help you further!
 Verified review
1 year ago
I can't give a review as I have not received my order one week after placing the order.
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 Verified review
1 year ago
no product. 2 weeks since ordered. said next day delivery. still waiting
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 Verified review
10 months ago
The humidstat reading is faulty and sometimes blank. Clealy a fault.
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 Verified review
1 year ago
The product is fantastic, sadly let down by the customer service
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 Verified review
9 months ago
Unable to comment further as the product hasn’t arrived.
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 Verified review
8 months ago
Next day delivery... still waiting after a week.
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