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meaco.comReviews

: 4,482Excellent

4.80

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certified since: 13/03/2013
updated on: 18/08/2022
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certified since: 13/03/2013
updated on: 18/08/2022
meaco.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At meaco.com, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for meaco.com

901 verified reviews in the last 12 months

4,482 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


7 months ago
Having used Meaco for over 7years now, I can proudly and confidently state that if you are really after a quality brand and a great value for money; please look no further as Meaco Dehumidifiers are the industry number one. I bought the Meaco Arete 25L from Meaco's website for £299.99 and switched it on after 4hours after having it kept upright outside its box. The device is very quiet compared to the many others (mainly DeLonghi) we tried before Meaco. If you want ideal humidity level for a healthy and perfect air, keep it running at 40-45% with a variance of +/-3% where the hygrometer/sensors will do a sterling job and the best of all is the energy consumption. I have a smart meter and it tracks my energy usage, I have to confess that with the dehumidifier plugged in for 24/7, the energy consumption at 40% has been 50-60pence a day for the last one week of use.
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the most relevant critical review


1 year ago
I ordered an item with a next day delivery and Meaco failed to deliver, blaming the lack of delivery on the pandemic. The tracking information Meaco provided shows no indication that the item was ever despatched. Meaco was making excuses for the delivery organisation, but every other delivery organisation is getting around the same problems - so I didn't believe them, so I cancelled the order after the entire next day had passed - Meaco asked me to wait for what could be weeks for finding out what happened to my order. Meaco has since refused to grant a full refund, insisting that they must hear from the delivery organisation (Parcel Force), and it's been a week since placing my order and still they have made no progress and have insisted on holding my money. Meaco is responsible for: poor selection of service providers, passing on the problems of service providers onto their customers, taking zero steps to ensure the delivery of an order / deliberately withholding a customer's goods despite taking their money (fraud). If I am ever asked what my worst shopping experience was during the season of the pandemic, I will refer to this one, although technically we have move on from the pandemic ... Careful of this organisation because there is a good chance that what I have expeienced is fraud, and they could do this to you too.
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Reviews for meaco.com

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(11)
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 Verified review
3 days ago
Please don’t claim next day delivery if you are unable to achieve this. Some people will order products thinking they will arrive next day and be very disappointed to find they arrive 3 days after ordering.
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Answer by meaco.com
3 days ago
Thank you for the review and we are sorry to hear there was a delay with your order. Your unit was dispatched from our warehouse on time for next working day delivery and was unfortunately held within the DPD network. Unfortunately, this delay was beyond our control. We can only offer our apologies for the delay that has occurred on this occasion, and for any inconvenience that might have been caused.
 Verified review
9 days ago 
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 Verified review
24 days ago
Ordered a fan for next day morning delivery which I paid the extra postage for. Nothing received so rang to chase. Not even been dispatched so had to cancel order as I needed the fan quickly. To be fair I was given an immediate refund but a call or email saying it was delayed would have helped.
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Answer by meaco.com
22 days ago
Thank you for the review and we are very sorry to hear that there was a problem with your order, and that it had to be cancelled. However, we are very glad to hear you have received your refund. We do apologise for any inconvenience that might have been caused.
 Verified review
1 month ago
Replace the remote control
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 Verified review
1 month ago
Delivery as promised. Since realised that there was no indication in the advert for the fan of its actual size . It is much smaller than I imagined and since ordering it I have found other fans advertised at lower prices with details of the size.
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Answer by meaco.com
1 month ago
Thank you for taking the time to leave us a review and we are sorry to hear you are disappointed.
 Verified review
1 month ago
USB cable didnt match fan
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Answer by meaco.com
1 month ago
Thank you for the review and we are sorry to hear the cable is not correct for your fan. If you could please contact our Customer Service Team, they will be able to assist you with this matter - 01483 234 900 Apologies for any inconvenience that might have been caused.
 Verified review
1 month ago
I have several of these fans and they are well made, reliable and very quiet. However, don't rely on the 24 hour delivery service because Meaco feel that is your responsibility, and if they don't turn up, they see that as your problem. Although, they did offer to call DPD 'on my behalf'.
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 Verified review
1 month ago
Poor communication at meaco, promising a product for next day delivery which didnt happen
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Answer by meaco.com
1 month ago
Thank you for the review and we are very sorry to hear that there was a delay with your delivery. If you do require further assistance with this please contact our Customer Service Team on 01483 234 900. We do apologise for any inconvenience that might have been caused.
 Verified review
2 months ago
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 Verified review
2 months ago
You need to be more observant when processing orders that’s why you got a 2 star. Nothing to with your product it’s your office staff.I purchase two product on different days through PayPal one arrived the other didn’t
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Answer by meaco.com
2 months ago
Thank you for the review, Alston, and we are sorry to hear there was an issue with your order. This was looked into by our Customer Service Team when you contacted us, and unfortunately the address was incomplete at the time of purchase. This caused an issue with the delivery, as Parcel Force were unable to locate the property. However, another order was processed with our Customer Service Team, and we are glad to hear that this has been received. A refund for your initial online order is being processed. We do apologise for any inconvenience that might have been caused and please do not hesitate to contact us if you require any further assistance.
 Verified review
3 months ago
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 Verified review
5 months ago
I can’t fault the ABC unit - functions well 3 weeks in however my gripe is with the marketing dept at Meaco who in their wisdom decided to ship these things out without the dinky castor wheels. What bright spark thought that was a good idea in the boardroom? In short …. the unit is heavy despite its diminutive size and the lack of handles makes it doubly difficult to move around . The caster wheels are available for an extra £15 and because of the small bore size hole they slot into in the base of the unit the option of using generic ones is not viable. Just slap the extra cost on the overall price for pittys sake !
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Answer by meaco.com
5 months ago
Thank you for the review, and for your feedback on our MeacoDry ABC dehumidifiers and castors. We do advise the dehumidifiers are set up and left in one place. With interleading doors left open, the correct sized unit will withdraw the humidity from the whole property. There is no need to move them around constantly, and the vast majority of our customers do not require castors. However, they are available as an extra if these are needed. We appreciate all feedback and thank you for taking the time to leave us your comments. If you do require any further assistance please do not hesitate to contact our Customer Service Team.
 Verified review
7 months ago
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 Verified review
8 months ago
The dehumidifier worked fine, but it was too noisy unfortunately. It was placed on our carpeted landing but fan still too loud.
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Answer by meaco.com
8 months ago
Thank you for your review!
 Verified review
9 months ago
Unit should be supplied with wheels, had to dismantle the pin from the wheel assembly and them use a tool to tap the pin into the base. It is not a DIY job for most customers.
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 Verified review
11 months ago
The fan was three days late arriving and whilst Meaco blames the courier it was meaco who employed parcelforce - in my opinion one of the worst - in the first place.
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 Verified review
1 year ago
Arete dehumidifier works OK but is much louder than promised. If you are expecting a machine you can hardly hear this is not the one for you. They claimed 42Db, I measured 60Db. I checked with the engineers and they said this was normal volume.
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 Verified review
1 year ago
I was not given next day delivery, had to wait 3 days and had to keep chasing orders up as no texts were received on the morning of the delivery day.
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Answer by meaco.com
1 year ago
Thank you for your review, we apologise for the delay in your delivery. Orders were dispatched on time however there were delays with RM and PF due to increased demand, however, things are now back to normal.
 Verified review
1 year ago
The fan I purchased, whilst great if it worked, surprisingly malfunctioned at horizontal oscillation straight out of the box. A polite response to this took 4 days, and request of a video. The follow up service feels lack lustre and doesn’t feel they are particularly bothered about wasting your time whilst you pay for their faulty products and have to still jump hoops to remedy their errors.
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 Verified review
1 year ago
The humidstat reading is faulty and sometimes blank. Clealy a fault.
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