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Top positive review
9 Nov 2023
Verified review
From order to delivery of the MeacoDry Arete One 10L dehumidifier was less than 24 hours - fantastic. I was particularly pleased that there was no delivery charge. The unit looks good, is very quiet and easy to use, and collected impressive amounts of water in our large cold rooms during recent dank weather. We appreciated the helpful booklet - so many manufacturers these days just refer you to websites for instructions. Not so with Meaco. Another great feature is the ease of use of the company's website, where I registered the product to confirm our warranty. My final positive comment about the website relates to the background and values of this UK company. The feature "Our Story" details this, and allows you to understand why Meaco has won so many awards for its products. Why go to a distributor when you can buy direct with such a quality of service?
I purchased 2 rather expensive dehumidifiers for our home use, they are rather heavy to lift and move about because the caster wheel feet don’t come with the product and you have to purchase them separately at another expense to me , the cost being £49.98 for 2 sets for the 2 dehumidifiers I’d purchased, I think I’m being rather generous giving 3 stars when realistically 1 star would have also be to higher score, shall we say the stars are for the product and not the fact that your company sponged another £49.98 for something that should come with the product complete, I’m guessing that i wont be the only person to mention this in a review, do the right thing and refund the cost of the casters, regards Len Aaron
Ordered online though the website with no issues,dehumidifier was dispatched quickly and my elderly in-laws are really happy with it
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Answer by meaco.com
27 Oct 2023
Thank you for your review.
2 Jun 2023
Verified review
Packaging. Boxing items properly to avoid damages to the parts. This will minimise customer's stress caused as a result of this.
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Answer by meaco.com
2 Jun 2023
Thank you for your review and we are sorry to hear there is slight denting to your duct.
The box and packaging for all our products have been specially designed for each product and are suitable for each item.
We ask you please fully extend the duct, and they adaptors should attach as required. If you do any any issues then please just contact our Customer Service Team.
Apologies for any inconvenience that might have been caused.
15 Nov 2023
Verified review
The dehumidifier was delivered as scheduled. It is working well so far and hopefully it continues to do so fir a long time.
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Answer by meaco.com
15 Nov 2023
Thank you for your review.
18 Jul 2023
Verified review
I ordered the wrong filters and it was easy to send it back then I ordered the correct ones and they arrived the next day
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Answer by meaco.com
18 Jul 2023
Thank you for your review.
15 Oct 2023
Verified review
Easy online ordering procedure, Hepa filters for recently purchased dehumidifier received within 3 days.
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Answer by meaco.com
17 Oct 2023
Thank you for your review.
31 May 2023
Verified review
You only delivered part of my order and it took a few days to sort it out but the support was very good
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Answer by meaco.com
2 Jun 2023
Thank you for your review.
We are sorry to hear there was a slight delay with part of your order and do apologise for any inconvenience that might have been caused.
9 Nov 2023
Verified review
Good product and good service. Would have liked it a bit cheaper but was a competitive price actually
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Answer by meaco.com
9 Nov 2023
Thank you for your review.
23 Nov 2023
Verified review
Actual dehumidifier functioning well but given its weight I think castors should be included
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Answer by meaco.com
24 Nov 2023
Thank you for your review.
16 Nov 2023
Verified review
I bought a hose - initially out of stock. Haven't used it yet, but it was delivered quickly.
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Answer by meaco.com
17 Nov 2023
Thank you for your review.
4 Dec 2023
Verified review
Dehumidifier
Straightforward website to navigate, prompt response to order and very speedy delivery.
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Answer by meaco.com
5 Dec 2023
Thank you for your review.
3 Jul 2023
Verified review
Delivered a day later than promised so had to rearrange activities in line with that.
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Answer by meaco.com
3 Jul 2023
Thank you for your review.
17 Dec 2023
Verified review
Love my dehumidifier although I find the water tray a little awkward to remove.
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Answer by meaco.com
18 Dec 2023
Thank you for your review. Please contact us for advice.
31 May 2023
Verified review
replacement remote was a bit expensive but service and speed was great
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Answer by meaco.com
2 Jun 2023
Thank you for your review.
14 Nov 2023
Verified review
Seems to work very well demisting rooms and drying clothes
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Answer by meaco.com
15 Nov 2023
Thank you for your review.
25 Nov 2023
Verified review
Professional service with quick delivery and good machine.
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