meaco.comReviews:
1,886 reviews in the last 12 months7,779 total reviews
Excellent
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Top positive review
9 Nov 2023
Verified review
From order to delivery of the MeacoDry Arete One 10L dehumidifier was less than 24 hours - fantastic. I was particularly pleased that there was no delivery charge. The unit looks good, is very quiet and easy to use, and collected impressive amounts of water in our large cold rooms during recent dank weather. We appreciated the helpful booklet - so many manufacturers these days just refer you to websites for instructions. Not so with Meaco. Another great feature is the ease of use of the company's website, where I registered the product to confirm our warranty. My final positive comment about the website relates to the background and values of this UK company. The feature "Our Story" details this, and allows you to understand why Meaco has won so many awards for its products. Why go to a distributor when you can buy direct with such a quality of service?
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Top negative review
23 Jan 2024
Verified review
I purchased 2 rather expensive dehumidifiers for our home use, they are rather heavy to lift and move about because the caster wheel feet don’t come with the product and you have to purchase them separately at another expense to me , the cost being £49.98 for 2 sets for the 2 dehumidifiers I’d purchased, I think I’m being rather generous giving 3 stars when realistically 1 star would have also be to higher score, shall we say the stars are for the product and not the fact that your company sponged another £49.98 for something that should come with the product complete, I’m guessing that i wont be the only person to mention this in a review, do the right thing and refund the cost of the casters, regards Len Aaron
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Reviews for meaco.com
8 Aug 2023
Verified review
Happy with service and products
We love our Meaco dehumidifer/air purifier. For awhile we weren't able to get filters from anywhere, which made me a bit skeptical that we should have purchased a dehumidifier only. Now that filters have restocked and are available again, we are very happy with the difference having a Meaco unit in our house to keep the moisture balanced and musty smells to a minimum. Your website is easy to use, shipping is fast. There is nothing you could improve. I think the filter dilemma is probably related to the current supply issue with all things. Very happy customer!
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Answer by meaco.com
8 Aug 2023
Thank you for your review.
27 Nov 2023
Verified review
The Zambezi dehumidifier is brilliant at removing moisture from the air, it works very efficiently. This is the third Meaco I have had - I live in an old, dusty cottage with a woodburner as our only source of heat so our previous dehumidifiers died due to dust.
I have just bought a replacement and tried to contact Meaco to get the old one cleaned and serviced. Meaco is let down a bit by their slow customer service, both by email and by phone. I even tried their webchat but it just didn't load. The product is great, the customer service is a little lacking.
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Answer by meaco.com
28 Nov 2023
Thank you for your review.
12 Nov 2023
Verified review
Product itself excellent, easy to use, currently emptying water every morning and evening, shocked at how much moisture is coming out of the air, house feels warmer as air not damp, also house seems to heat up quicker and keep heat longer. Laundry mode fantastic. Would definitely recommend product. On line ordering delivery date not accurate. It suggests that it can be delivered day or so earlier than the actual date delivered. Fortunately didn’t create me a problem, would have been irritated if arranged someone to be in and it not delivered.
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Answer by meaco.com
13 Nov 2023
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16 Nov 2023
Verified review
Professional dump and mould killer
I live in old style house with no radiator at the front of the window instead is was filled on inside other wall. More heating i will turn on more condensation i will get on the window side of the wall i have tried different methods for a many years but all of them have cost me lots of money.This dehumidifier have saved my money and time with minimum of cost and great result. Now i have dry walls without any mould plus always fresh and clean air in my house.
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Answer by meaco.com
17 Nov 2023
Thank you for your review.
3 Nov 2023
Verified review
I like the product although it is early days it seems to work well.
The site led me to believe though that if I ordered by 3pm on a weekday the item would arrive the next day. I therefore assumed that ordering at the weekend (so definitely before 3pm on Monday) would mean it came on Tuesday. In fact it wasn't shipped until Tuesday and arrived on Wednesday.
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Answer by meaco.com
6 Nov 2023
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9 Jul 2023
Verified review
Quick delivery from Meaco, good little fan
Quick delivery from Meaco, very impressed. Good little fan, nice and quiet as advertised and works really well in my toddlers bedrooms to keep them cool but not awake! I initially thought I should have gone for the next size up considering the price difference however, after a week's use, am content with my purchase and hope they will last a long time.
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Answer by meaco.com
11 Jul 2023
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1 Nov 2023
Verified review
Ordering and delivery were fine, in fact dpd were brilliant, lifting it into the kitchen for me
After only a week of intermittent use it’s hard to comment on the product. It seems efficient and easy to empty.
Observations so far… it’s not easy to move around, it’s heavy, would benefit from a better handle and certainly needs wheels.
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Answer by meaco.com
1 Nov 2023
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11 Jun 2023
Verified review
Good product but over priced
The product looks good and although I didn't buy this for the heating but it seems like there is a slight flaw in the design is hosepipe needs to be attached and a bucket to collect water before using this option is not of good design. Hopefully I have read the instructions wrong
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Answer by meaco.com
14 Jun 2023
Thank you for your review.
29 Apr 2023
Verified review
Easy Transaction.
Easy to use website with good information about the products. Easy ordering process and item delivered the next working day for free. Holding one star back as I am not sure the unit is working as expected so might have to go through the returns process.
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Answer by meaco.com
2 May 2023
Thank you for your review, any questions concerning the unit's use, please contact us customerservice AT meaco.com
4 Nov 2023
Verified review
The machine is fine, looks good, works well, easy to use, and nice and quite . Had hoped it would arrive on Tuesday as promised on the website when I ordered it on Saturday but alas arrived Wednesday so was an added cost of lost work.
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Answer by meaco.com
6 Nov 2023
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6 Dec 2023
Verified review
Why dont they fit castors at manufacture otherwise great product.
Quality product works well. When we ordered casters they arrived intact and next day. Only thing I cannot understand is why on earth they dont fit the castors at manufacture. Otherwise very pleased unit looks good and does the job.
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Answer by meaco.com
6 Dec 2023
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16 Nov 2023
Verified review
The outstanding thing I like was the dehumidifier which does what it needs to do. The thing which drops the rating is the ordering and ‘office’ side. Problems with both that have still not been resolved.
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Answer by meaco.com
17 Nov 2023
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17 Nov 2023
Verified review
Very prompt delivery. Pity the tracking number didn't work. No way i could rearrange delivery to local PO in case we were out. Delivery was made to next door neighbour when we were actually in!!
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Answer by meaco.com
17 Nov 2023
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13 Nov 2023
Verified review
Was meant to be next day delivery but it was delayed. I was informed the next day and advised of delivery time, the package arrived on time, friendly and professional service.
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Answer by meaco.com
13 Nov 2023
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20 Dec 2023
Verified review
Does what it says
Had to wait for arrival of new stock but from when it was available the dehumidifier was delivered next day.
Have tried on laundry mode and it dries the clothes well.
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Answer by meaco.com
21 Dec 2023
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27 Apr 2023
Verified review
Arrived damaged
Arrived quickly but damaged. Packaging was secure but one of the castors was smashed. After contacting customer services, a replacement castor arrived in the post.
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Answer by meaco.com
27 Apr 2023
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22 Apr 2023
Verified review
De-humidifier very good and long lasting with no problems. But could only give 4 stars because they do over charge a huge amount for replacement hepa filters.
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Answer by meaco.com
24 Apr 2023
Thank you for the review!
12 Oct 2023
Verified review
Ordering was relatively easy - once I had decided which product should be the most appropriate for the situation
Was impressed with the next day delivery!
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Answer by meaco.com
12 Oct 2023
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3 Aug 2023
Verified review
The fan came with a very short lead, needing an extension and the fan does not extend very high but the fan itself ossilates so that does improve matters
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Answer by meaco.com
4 Aug 2023
Thank you for your review. A 1.6m power cable is fairly standard for fans and if you made it any taller it would fall over.
21 Sept 2023
Verified review
Excellent service, great product. The water container design needs to be improved, difficult for pensioner with Arthritis to extract and empty.
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Answer by meaco.com
21 Sept 2023
Thank you for your review.