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meaco.com
Reviews:

1,955 reviews in the last 12 months7,779 total reviews  

4.85
Excellent

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Top positive review

9 Nov 2023
 Verified review
From order to delivery of the MeacoDry Arete One 10L dehumidifier was less than 24 hours - fantastic. I was particularly pleased that there was no delivery charge. The unit looks good, is very quiet and easy to use, and collected impressive amounts of water in our large cold rooms during recent dank weather. We appreciated the helpful booklet - so many manufacturers these days just refer you to websites for instructions. Not so with Meaco. Another great feature is the ease of use of the company's website, where I registered the product to confirm our warranty. My final positive comment about the website relates to the background and values of this UK company. The feature "Our Story" details this, and allows you to understand why Meaco has won so many awards for its products. Why go to a distributor when you can buy direct with such a quality of service?

Top negative review

23 Jan 2024
 Verified review
I purchased 2 rather expensive dehumidifiers for our home use, they are rather heavy to lift and move about because the caster wheel feet don’t come with the product and you have to purchase them separately at another expense to me , the cost being £49.98 for 2 sets for the 2 dehumidifiers I’d purchased, I think I’m being rather generous giving 3 stars when realistically 1 star would have also be to higher score, shall we say the stars are for the product and not the fact that your company sponged another £49.98 for something that should come with the product complete, I’m guessing that i wont be the only person to mention this in a review, do the right thing and refund the cost of the casters, regards Len Aaron
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Reviews for meaco.com

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27 Jan 2024
 Verified review
Its ok thanks
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Answer by meaco.com
29 Jan 2024
Thank you for your review.
5 Jan 2024
 Verified review
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Answer by meaco.com
5 Jan 2024
Thank you for your review.
11 Jan 2024
 Verified review

Not impressed

The unit is supposed to be an air purifier and dehumidifier. It works well as a dehumidifier but didn’t even come with an air filter, so how does it purify the air! Courier was useless. Came on a different day and left the unit, in retail packaging, on my front door step in plain view of close passing people/traffic. This was both a theft risk and also advertised to everyone that the house was unoccupied. I have 5 different neighbours all within 15 secs walk…
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Answer by meaco.com
11 Jan 2024
Thank you for your review & apologies for the inconvenience caused. A member of the team will be in touch.
8 Jan 2024
 Verified review

Horrendous noise when switched on.

Dehumidifier left to sit for 8 hours. Switched on and horrendous noise. Measured it at 71db. Hopefully it is a faulty unit and Meaco will replace. Called them the next day to inform of issue. Still waiting for a call back from Their technical dept. It’s obviously faulty and should be replaced immediately. If I don’t hear soon I will lodge dispute with PayPal. Otherwise it’s a promising item if it works as others say.
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Answer by meaco.com
9 Jan 2024
Thank you for your review, we have your email and will be looking into this and a member of the team will endeavor to reply.
13 Jan 2024
 Verified review
Delivery of the filter was quick however, the dehumidifier is faulty after just a few months
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Answer by meaco.com
16 Jan 2024
Thank you for your review, you have warranty cover, if you haven't done so, please contact our customer service team.
17 Jan 2024
 Verified review
I ordered last Wednesday with next day delivery! Still a week later not heard a thing
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28 Dec 2023
 Verified review

MEACO ABC 10 L Dehumidfier

Easy to purchase & next day delivery great. On useing I found it to be the best I've ever used I was amazed at the amount of water it took out. 9 months after daily usage it developed a few problems also the fan I could see was very dirty, Meaco arranged for postage/pick up, I paid for a service to be done at the same time at a good rate from Meaco. 2 weeks later its back working like new
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Answer by meaco.com
28 Dec 2023
Thank you for your review.
6 Dec 2023
 Verified review

Why dont they fit castors at manufacture otherwise great product.

Quality product works well. When we ordered casters they arrived intact and next day. Only thing I cannot understand is why on earth they dont fit the castors at manufacture. Otherwise very pleased unit looks good and does the job.
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Answer by meaco.com
6 Dec 2023
Thank you for your review.
20 Dec 2023
 Verified review

Does what it says

Had to wait for arrival of new stock but from when it was available the dehumidifier was delivered next day. Have tried on laundry mode and it dries the clothes well.
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Answer by meaco.com
21 Dec 2023
Thank you for your review.
4 Dec 2023
 Verified review

Dehumidifier

Straightforward website to navigate, prompt response to order and very speedy delivery.
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Answer by meaco.com
5 Dec 2023
Thank you for your review.
17 Dec 2023
 Verified review
Love my dehumidifier although I find the water tray a little awkward to remove.
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Answer by meaco.com
18 Dec 2023
Thank you for your review. Please contact us for advice.
23 Dec 2023
 Verified review
Swift delivery and so far so good with the dehumidifier we purchase.
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Answer by meaco.com
28 Dec 2023
Thank you for your review.
6 Dec 2023
 Verified review
Wish I had known it did not come with wheels.
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Answer by meaco.com
6 Dec 2023
Thank you for your review, please note our dehumidifier spares section for wheels compatibility or call us for more information.
20 Dec 2023
 Verified review
Delivery on time and quickly
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Answer by meaco.com
21 Dec 2023
Thank you for your review.
29 Nov 2023
 Verified review
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29 Nov 2023
 Verified review
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Answer by meaco.com
29 Nov 2023
Thank you for your review.
19 Dec 2023
 Verified review
19/12/23 update to review of 17/12/23 The response from Meaco was as expected. Not sure what I have refused or what has been offered to me!! The email from Rosemary certainly didn't offer anything. I would like a refund for this brand new faulty product, which hasn't worked from the day we received it on 1st November and has already been "repaired" by you once; the warranty is worthless!
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Answer by meaco.com
21 Dec 2023
Thank you for your review, our team have collected, inspected and found no fault, if you wish to continue discussing how to get the best use out of your unit please do contact us.
4 Dec 2023
 Verified review
Abysmal Customer Service Wrong goods supplied Waiting days for an email to be dealt with Problem still not rectified
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Answer by meaco.com
4 Dec 2023
Our customer service team are now in contact with you to assist. Please keep a lookout for the email.
FF
Felicity F.
WARWICKSHIRE
2 Nov 2023
 Verified review

The product is good and delivery muddled

The product is good and I have no problem with that and look forward to using it.. The delivery was muddled. I booked a next day delivery and the email said that it had been sent with a DPD link to track its progress. The link showed that it had not been received. I rang Meaco and spoke to an advisor who said that I had booked it after 3pm (I had in fact booked it before 3pm) and said it would arrive on Monday. It did arrive that evening much to my surprise, so I was delighted, but somewhat mystified!
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Answer by meaco.com
3 Nov 2023
Thank you for your review & apologies for the issue you faced during transit.
17 Jun 2023
 Verified review

Fantastic fan/air circulator let down by remote.

Quick delivery from Meaco.com. The fan itself is really good, really does shift the air around the room creating a lovely gentle breeze making everyone feel cooler. Very energy efficient DC motor in fan, almost imperceptible energy usage measured on the smart meter after one day. Very quiet operation, just sounds like a strong breeze on higher speeds or eco mode, however my fan has developed a slight rattle/vibration noise when oscillating after one day's use, mildly annoying that sounds like my old conventional fan. Not sure if this is a fault or normal, maybe I'm just being fussy. The remote control for the fan is reasonably well made, but very poor in operation, very limited range, when the fan is oscillating the base (containing the infrared receiver) turns side to side so you have to wait for it to face you before operating the remote and even then it's a bit hit and miss. Quicker to get up and use the control panel on the fan, which kind of defeats the purpose of having a remote , a better quality infrared transmitter and receiver/or receiver location could have been used like the ones used in decent quality TVs etc, instead it's very similar to the remote for my £5 fairy lights, disappointing remote at this price point . I like that the remote can be stowed on the front of the fan, just wish it was actually useable. If you're after a fan that genuinely makes the room feel cooler, is very quiet and costs very little to run thanks to the much more efficient DC motor, then this is it, however if you intend to use the remote regularly or need to operate the fan remotely because of limited mobility etc, I would look elsewhere. Hopefully the remote issues will be fixed in future versions, as this is the fans only real letdown. The pedestal version of this fan has a few extra modes available, it would be nice to see those modes on this version, especially if like me you didn't realise those modes weren't included on this one, not a deal breaker, just confusing. Thanks for reading my review.
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Answer by meaco.com
19 Jun 2023
Thank you for your review.