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Top positive review
9 Nov 2023
Verified review
From order to delivery of the MeacoDry Arete One 10L dehumidifier was less than 24 hours - fantastic. I was particularly pleased that there was no delivery charge. The unit looks good, is very quiet and easy to use, and collected impressive amounts of water in our large cold rooms during recent dank weather. We appreciated the helpful booklet - so many manufacturers these days just refer you to websites for instructions. Not so with Meaco. Another great feature is the ease of use of the company's website, where I registered the product to confirm our warranty. My final positive comment about the website relates to the background and values of this UK company. The feature "Our Story" details this, and allows you to understand why Meaco has won so many awards for its products. Why go to a distributor when you can buy direct with such a quality of service?
I purchased 2 rather expensive dehumidifiers for our home use, they are rather heavy to lift and move about because the caster wheel feet don’t come with the product and you have to purchase them separately at another expense to me , the cost being £49.98 for 2 sets for the 2 dehumidifiers I’d purchased, I think I’m being rather generous giving 3 stars when realistically 1 star would have also be to higher score, shall we say the stars are for the product and not the fact that your company sponged another £49.98 for something that should come with the product complete, I’m guessing that i wont be the only person to mention this in a review, do the right thing and refund the cost of the casters, regards Len Aaron
Order, delivery excellent, quality product works well. Warranty registration is where you lost the star.
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Answer by meaco.com
8 Mar 2024
Thank you for your review.
2 Mar 2024
Verified review
Good so far
Came within a couple days. £20 for delivery seemed a bit steep but I have had it a week working well although laundry seems slow but happy enough so far
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Answer by meaco.com
4 Mar 2024
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28 Feb 2024
Verified review
Damp yoom
Only been o for a couple of days but really drawing the water out of the room
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Answer by meaco.com
28 Feb 2024
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27 Feb 2024
Verified review
So far so good
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Answer by meaco.com
28 Feb 2024
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22 Feb 2024
Verified review
This is my second dehumidifier in two and a bit years because my previous one stopped working and so we will see how long this one lasts for cos when it's working they are great .
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Answer by meaco.com
23 Feb 2024
Thank you for your review.
17 Feb 2024
Verified review
does what it says very good machine ! sleek & quiet ! amazed how much water it collects.
only down side is it should have a timer on
can’t give feed back on customer service as only had it a week.
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Answer by meaco.com
19 Feb 2024
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16 Feb 2024
Verified review
Ordering was easy, delivery was easy, finding out how to order wheels for my dehumidifier and fitting them was not, I think you should be able to order them already fitted .
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Answer by meaco.com
16 Feb 2024
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2 Feb 2024
Verified review
Prompt, efficient service
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Answer by meaco.com
5 Feb 2024
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2 Feb 2024
Verified review
prompt delivery
Order was shipped very quickly, which is good. However I had barely an hour's notice of the first delivery attempt (fortunately caught it in time) and the "order is on its way" message came after delivery had occurred. So coordination with DPD could be improved.
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Answer by meaco.com
2 Feb 2024
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28 Jan 2024
Verified review
To early to say yet
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Answer by meaco.com
29 Jan 2024
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27 Jan 2024
Verified review
Its ok thanks
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Answer by meaco.com
29 Jan 2024
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23 Jan 2024
Verified review
I only ordered filters but thay came next day so good 👍
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Answer by meaco.com
26 Jan 2024
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23 Jan 2024
Verified review
Prompt delivery, better than the quoted time.
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Answer by meaco.com
26 Jan 2024
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23 Jan 2024
Verified review
Product is excellent. Taking water out of damp walls has made a difference with the heating. It actually now feels warm. The downside was information regarding delivery. Once bought I was told I would be contacted on dispatch if product. This didn't happen. I had to contact customer service to find out what was going on, as I'd been on the website where it stated the product I'd bought was out of stock. I had been given a due date but that means nothing if you haven't had dispatch confirmation. If this information was improved then they'd get 5 stars.
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Answer by meaco.com
26 Jan 2024
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23 Jan 2024
Verified review
Delivery was fast and ordering easy. Altho the box arrived open and the package was delivered revealing what’s inside… it’s usually not a problem for house deliveries but living in a development it’s not always the best. Still great experience, thank you
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Answer by meaco.com
23 Jan 2024
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23 Jan 2024
Verified review
Very prompt delivery.
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Answer by meaco.com
23 Jan 2024
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23 Jan 2024
Verified review
Hopefully a good sign!…
Once I managed to catch the item in stock, before it was sold out yet again, the ordering was very simple and delivery very quick and problem free. Hopefully the demand for these products is a good sign of the quality. The dehumidifier worked well on first use, drying laundry.
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Answer by meaco.com
23 Jan 2024
Thank you for your review.
12 Jan 2024
Verified review
Support / after sale does not responds to email
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Answer by meaco.com
16 Jan 2024
Thank you for your review, whereby there is a delay in response please accept our apologies in this busy period, we'll always endeavor to reply as soon as we can.
11 Jan 2024
Verified review
Ordering, purchase and delivery was very good, the instructions were adequate and I managed to get the dehumidifier working.
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