meaco.comReviews:
1,876 reviews in the last 12 months7,779 total reviews
Excellent
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Top positive review
9 Nov 2023
Verified review
From order to delivery of the MeacoDry Arete One 10L dehumidifier was less than 24 hours - fantastic. I was particularly pleased that there was no delivery charge. The unit looks good, is very quiet and easy to use, and collected impressive amounts of water in our large cold rooms during recent dank weather. We appreciated the helpful booklet - so many manufacturers these days just refer you to websites for instructions. Not so with Meaco. Another great feature is the ease of use of the company's website, where I registered the product to confirm our warranty. My final positive comment about the website relates to the background and values of this UK company. The feature "Our Story" details this, and allows you to understand why Meaco has won so many awards for its products. Why go to a distributor when you can buy direct with such a quality of service?
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Top negative review
23 Jan 2024
Verified review
I purchased 2 rather expensive dehumidifiers for our home use, they are rather heavy to lift and move about because the caster wheel feet don’t come with the product and you have to purchase them separately at another expense to me , the cost being £49.98 for 2 sets for the 2 dehumidifiers I’d purchased, I think I’m being rather generous giving 3 stars when realistically 1 star would have also be to higher score, shall we say the stars are for the product and not the fact that your company sponged another £49.98 for something that should come with the product complete, I’m guessing that i wont be the only person to mention this in a review, do the right thing and refund the cost of the casters, regards Len Aaron
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Reviews for meaco.com
MW
Mrs W.
Cheshire
8 Nov 2023
Verified review
Expensive but efficient
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Answer by meaco.com
8 Nov 2023
Thank you for your review.
7 Nov 2023
Verified review
Very good and simple to use.
The only thing that is a slight negative for me is the fact that it goes into 1 fan mode when the humidity is 15 higher than your set target and so it takes longer to get to your target. I know this is good for energy saving however so there's two ways to look at it. I also wish you could set it to continue into smart dehumidifier mode once it completed laundry mode. Just more flexibility would be cool (but this could create too many options for others and remove the simplicity of the device). Overall the device looks nice and is doing the job that I need it too, nothing complicated about it and I have no regrets. The manual also makes everything clear.
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Answer by meaco.com
8 Nov 2023
Thank you for your review.
6 Nov 2023
Verified review
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Answer by meaco.com
6 Nov 2023
Thank you for your review. Please contact our customer service team if you have any further feedback.
4 Nov 2023
Verified review
The machine is fine, looks good, works well, easy to use, and nice and quite . Had hoped it would arrive on Tuesday as promised on the website when I ordered it on Saturday but alas arrived Wednesday so was an added cost of lost work.
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Answer by meaco.com
6 Nov 2023
Thank you for your review.
3 Nov 2023
Verified review
I like the product although it is early days it seems to work well.
The site led me to believe though that if I ordered by 3pm on a weekday the item would arrive the next day. I therefore assumed that ordering at the weekend (so definitely before 3pm on Monday) would mean it came on Tuesday. In fact it wasn't shipped until Tuesday and arrived on Wednesday.
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Answer by meaco.com
6 Nov 2023
Thank you for your review.
FF
Felicity F.
WARWICKSHIRE
2 Nov 2023
Verified review
The product is good and delivery muddled
The product is good and I have no problem with that and look forward to using it.. The delivery was muddled. I booked a next day delivery and the email said that it had been sent with a DPD link to track its progress. The link showed that it had not been received. I rang Meaco and spoke to an advisor who said that I had booked it after 3pm (I had in fact booked it before 3pm) and said it would arrive on Monday. It did arrive that evening much to my surprise, so I was delighted, but somewhat mystified!
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Answer by meaco.com
3 Nov 2023
Thank you for your review & apologies for the issue you faced during transit.
1 Nov 2023
Verified review
Ordering and delivery were fine, in fact dpd were brilliant, lifting it into the kitchen for me
After only a week of intermittent use it’s hard to comment on the product. It seems efficient and easy to empty.
Observations so far… it’s not easy to move around, it’s heavy, would benefit from a better handle and certainly needs wheels.
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Answer by meaco.com
1 Nov 2023
Thank you for your review.
31 Oct 2023
Verified review
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Answer by meaco.com
31 Oct 2023
Thank you for your review.
28 Oct 2023
Verified review
They don’t deliver the order but took my money. I am still waiting for my refund, it’s been more than a week.
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Answer by meaco.com
30 Oct 2023
Our accounts team are processing this and is in action, apologies.
26 Oct 2023
Verified review
Ordered online though the website with no issues,dehumidifier was dispatched quickly and my elderly in-laws are really happy with it
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Answer by meaco.com
27 Oct 2023
Thank you for your review.
21 Oct 2023
Verified review
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23 Oct 2023
Thank you for your review.
20 Oct 2023
Verified review
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20 Oct 2023
Thank you for your review.
20 Oct 2023
Verified review
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20 Oct 2023
Thank you for your review.
19 Oct 2023
Verified review
Ordered and received 24hrs later.
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19 Oct 2023
Thank you for your review.
15 Oct 2023
Verified review
Easy online ordering procedure, Hepa filters for recently purchased dehumidifier received within 3 days.
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Answer by meaco.com
17 Oct 2023
Thank you for your review.
12 Oct 2023
Verified review
Ordering was relatively easy - once I had decided which product should be the most appropriate for the situation
Was impressed with the next day delivery!
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Answer by meaco.com
12 Oct 2023
Thank you for your review.
10 Oct 2023
Verified review
They sold me a dehumidifier which is not fit for purpose as it will not work properly in a garage which has air brick venting. It keeping going when it should cut out +/-3% of 55%. They will not give me a refund but keep asking me to put the unit in another room which is sealed. No point as if it works in my house where there is not damp I would not need the unit. They say on their website not to seal air vents in a garage as it would cause condensation yet they keep emailing saying to seal it up for the unit to work properly. Would never buy from them again.
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Answer by meaco.com
11 Oct 2023
Thank you for your review. Your emails are being replied to and we can get the unit in for inspection when you provide the required details.
3 Oct 2023
Verified review
I ordered HEPA replacement filters for my dehumidifier 9 working days ago. I have still not received them and have had no contact from company.
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Answer by meaco.com
4 Oct 2023
Sorry about this, I have raised a case to investigate. A team member should be in contact to confirm.
25 Sept 2023
Verified review
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Answer by meaco.com
27 Sept 2023
Thank you for your review.
24 Sept 2023
Verified review
Poor response to delivery & no price match to then drop their price - farcical
Poor response to delivery, but would not help when the order got mis-delivered. Also wouldn't price match for £20 - but then I bought from a reseller for £20 less - and subsequently saw them drop their price to the same! What a farce.
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Answer by meaco.com
27 Sept 2023
Sorry for your experience, we do not price match in order to win business, we are happy for our products to be sold from our approved resellers. Thank you for your review.