meaco.comReviews:
1,886 reviews in the last 12 months7,779 total reviews
Excellent
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Top positive review
9 Nov 2023
Verified review
From order to delivery of the MeacoDry Arete One 10L dehumidifier was less than 24 hours - fantastic. I was particularly pleased that there was no delivery charge. The unit looks good, is very quiet and easy to use, and collected impressive amounts of water in our large cold rooms during recent dank weather. We appreciated the helpful booklet - so many manufacturers these days just refer you to websites for instructions. Not so with Meaco. Another great feature is the ease of use of the company's website, where I registered the product to confirm our warranty. My final positive comment about the website relates to the background and values of this UK company. The feature "Our Story" details this, and allows you to understand why Meaco has won so many awards for its products. Why go to a distributor when you can buy direct with such a quality of service?
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Top negative review
23 Jan 2024
Verified review
I purchased 2 rather expensive dehumidifiers for our home use, they are rather heavy to lift and move about because the caster wheel feet don’t come with the product and you have to purchase them separately at another expense to me , the cost being £49.98 for 2 sets for the 2 dehumidifiers I’d purchased, I think I’m being rather generous giving 3 stars when realistically 1 star would have also be to higher score, shall we say the stars are for the product and not the fact that your company sponged another £49.98 for something that should come with the product complete, I’m guessing that i wont be the only person to mention this in a review, do the right thing and refund the cost of the casters, regards Len Aaron
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Reviews for meaco.com
26 Nov 2023
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28 Nov 2023
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25 Nov 2023
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Professional service with quick delivery and good machine.
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28 Nov 2023
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23 Nov 2023
Verified review
Actual dehumidifier functioning well but given its weight I think castors should be included
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24 Nov 2023
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23 Nov 2023
Verified review
Meaco arete one 25l dehumidifier:
The fan itself isn’t too noisy although the compressor seems to make much more noise, even when set to night mode. I appreciate a compressor will make noise but this is an annoying noise. Whether it’s placed on a level carpet or tiled floor, the vibrations through the house is considerably louder than I ever could have expected.
Aside from that, it works really well to remove moisture from the house and the laundry function is super helpful! What previously was 3-5 days drying around the house, I can now dry the washing within 6 hours. Not tried towels or bedding yet but I’m sure it will be better than before.
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24 Nov 2023
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18 Nov 2023
Verified review
Non existent customer service
Delivery driver did not attempt delivery and dropped the parcel off 25miles away.
Multiple emails and phone call have not been responded too within a week.
Very disappointed in Meaco customer service.
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Answer by meaco.com
23 Nov 2023
Thank you for your review. Sorry for the delay in response time, you can also reach us by phone.
17 Nov 2023
Verified review
Very prompt delivery. Pity the tracking number didn't work. No way i could rearrange delivery to local PO in case we were out. Delivery was made to next door neighbour when we were actually in!!
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17 Nov 2023
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16 Nov 2023
Verified review
Professional dump and mould killer
I live in old style house with no radiator at the front of the window instead is was filled on inside other wall. More heating i will turn on more condensation i will get on the window side of the wall i have tried different methods for a many years but all of them have cost me lots of money.This dehumidifier have saved my money and time with minimum of cost and great result. Now i have dry walls without any mould plus always fresh and clean air in my house.
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17 Nov 2023
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16 Nov 2023
Verified review
I bought a hose - initially out of stock. Haven't used it yet, but it was delivered quickly.
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17 Nov 2023
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16 Nov 2023
Verified review
The outstanding thing I like was the dehumidifier which does what it needs to do. The thing which drops the rating is the ordering and ‘office’ side. Problems with both that have still not been resolved.
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17 Nov 2023
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15 Nov 2023
Verified review
The dehumidifier was delivered as scheduled. It is working well so far and hopefully it continues to do so fir a long time.
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15 Nov 2023
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14 Nov 2023
Verified review
Super quick delivery
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15 Nov 2023
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14 Nov 2023
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Seems to work very well demisting rooms and drying clothes
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15 Nov 2023
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14 Nov 2023
Verified review
We still haven’t received the dehumidifier ordered a week ago next day delivery and ringing both DPD and Meaco hasn’t helped. I don’t know where DPD delivered it and they don’t seem clear either. Wishing I had ordered elsewhere as we have black mould appearing and need one asap.
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14 Nov 2023
Verified review
Send parcels with a reliable service as dpd never delivers
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Answer by meaco.com
15 Nov 2023
Thank you for your review & apologies for any inconvenience.
13 Nov 2023
Verified review
Was meant to be next day delivery but it was delayed. I was informed the next day and advised of delivery time, the package arrived on time, friendly and professional service.
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13 Nov 2023
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RW
roy w.
chatham
13 Nov 2023
Verified review
Vague and lacking proactivity
Ordered and paid for next day delivery.
No delivery or despatch.
Chased and given vague mcguffin of ‘data error’.
Later got their generic email blather with yet no expectation of delivery beyond ‘as soon as possible’ and thanking me for my patience. I have no patience with incompetence.
Demanded refund. Bless you paypal.
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Answer by meaco.com
13 Nov 2023
Thank you for your review and sorry for your experience.
12 Nov 2023
Verified review
The product was highly rated BUT…..
The product that I wanted was highly rated. However they gladly took payment but didn’t fulfill the order as specified, on contact with “customer service” there was no apology, no explanation or date as to when they would supply the dehumidifier I had paid for. The attitude was appalling so I requested a refund, I was then told it would take time for them to process? Possibly up to 10 days 2 weeks, I instigated a refund through PayPal, so got my money back but then received an email apologising for a delay in dispatching! One half doesn’t know what the other is doing. Definitely Not a Professional Service
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Answer by meaco.com
13 Nov 2023
Thank you for your review and sorry for your experience.
12 Nov 2023
Verified review
Product itself excellent, easy to use, currently emptying water every morning and evening, shocked at how much moisture is coming out of the air, house feels warmer as air not damp, also house seems to heat up quicker and keep heat longer. Laundry mode fantastic. Would definitely recommend product. On line ordering delivery date not accurate. It suggests that it can be delivered day or so earlier than the actual date delivered. Fortunately didn’t create me a problem, would have been irritated if arranged someone to be in and it not delivered.
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13 Nov 2023
Thank you for your review.
11 Nov 2023
Verified review
Delivery very prompt
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13 Nov 2023
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9 Nov 2023
Verified review
Good product and good service. Would have liked it a bit cheaper but was a competitive price actually
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9 Nov 2023
Thank you for your review.