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Top positive review
9 Nov 2023
Verified review
From order to delivery of the MeacoDry Arete One 10L dehumidifier was less than 24 hours - fantastic. I was particularly pleased that there was no delivery charge. The unit looks good, is very quiet and easy to use, and collected impressive amounts of water in our large cold rooms during recent dank weather. We appreciated the helpful booklet - so many manufacturers these days just refer you to websites for instructions. Not so with Meaco. Another great feature is the ease of use of the company's website, where I registered the product to confirm our warranty. My final positive comment about the website relates to the background and values of this UK company. The feature "Our Story" details this, and allows you to understand why Meaco has won so many awards for its products. Why go to a distributor when you can buy direct with such a quality of service?
I purchased 2 rather expensive dehumidifiers for our home use, they are rather heavy to lift and move about because the caster wheel feet don’t come with the product and you have to purchase them separately at another expense to me , the cost being £49.98 for 2 sets for the 2 dehumidifiers I’d purchased, I think I’m being rather generous giving 3 stars when realistically 1 star would have also be to higher score, shall we say the stars are for the product and not the fact that your company sponged another £49.98 for something that should come with the product complete, I’m guessing that i wont be the only person to mention this in a review, do the right thing and refund the cost of the casters, regards Len Aaron
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21 Sept 2023
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Answer by meaco.com
27 Sept 2023
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21 Sept 2023
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Excellent service
Delivered next day
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21 Sept 2023
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21 Sept 2023
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Excellent service, great product. The water container design needs to be improved, difficult for pensioner with Arthritis to extract and empty.
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21 Sept 2023
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20 Sept 2023
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Meaco unable to supply parts
Contacted Meaco due to my desktop 360 fan USB connector breaking, asked if i could purchase a replacement part and they do not stock them. £70 fan is now destine for the scrap heap because I cannot repair it. It’s only a couple of years old. Would be nice to be able to repair now it’s just plastic waste.
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21 Sept 2023
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20 Sept 2023
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21 Sept 2023
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19 Sept 2023
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Easy Ordering and Fast Delivery
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21 Sept 2023
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19 Sept 2023
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Excellent Experience
Having used dehumidifiers for over 50 years this is the best one we have ever used. The design and functionality is first class. The online ordering, the response and the swift delivery was spectacular.
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21 Sept 2023
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19 Sept 2023
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19 Sept 2023
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18 Sept 2023
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19 Sept 2023
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18 Sept 2023
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Should have bought one sooner
We are wondering why we didn't buy it sooner. . We never had an humidifier before so we were not sure what to expect. The delivery process and customer service were excellent (I only needed them because I couldn't understand where were the castors - so nothing in relation to a real issue). We set it up in the main bedroom as being the most problematic room in our 2 bedrooms appartment and the room was significantly drier within couple of hours. We also used it while clothes were drying it it helped so much with it too. I am very sensitive to noise during the night so we can not put it on overnight but the only fact that we have been able to finally sleep in dry bedsheets by only putting it on during part of the day is a win for us.
Prompt despatch and they use a trusted courier (DPD)
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19 Sept 2023
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18 Sept 2023
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Excellent products and overall service
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19 Sept 2023
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18 Sept 2023
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Meaco fan
Very quick delivery. Excellent product
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19 Sept 2023
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18 Sept 2023
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19 Sept 2023
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18 Sept 2023
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Excellent product, website and next day delivery service.
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19 Sept 2023
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18 Sept 2023
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Incorrect fan cover!
Wrong fan cover sent even though fan number was labelled! Expectation of printing sticky labels to return wrong item. On the plus Customer Services were helpful.
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Answer by meaco.com
19 Sept 2023
Thank you for your review, if you require any further assistance please contact us.
18 Sept 2023
Verified review
It’s so quiet and easy to move from one room to another.
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