meaco.comReviews:
1,886 reviews in the last 12 months7,779 total reviews
Excellent
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Top positive review
9 Nov 2023
Verified review
From order to delivery of the MeacoDry Arete One 10L dehumidifier was less than 24 hours - fantastic. I was particularly pleased that there was no delivery charge. The unit looks good, is very quiet and easy to use, and collected impressive amounts of water in our large cold rooms during recent dank weather. We appreciated the helpful booklet - so many manufacturers these days just refer you to websites for instructions. Not so with Meaco. Another great feature is the ease of use of the company's website, where I registered the product to confirm our warranty. My final positive comment about the website relates to the background and values of this UK company. The feature "Our Story" details this, and allows you to understand why Meaco has won so many awards for its products. Why go to a distributor when you can buy direct with such a quality of service?
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Top negative review
23 Jan 2024
Verified review
I purchased 2 rather expensive dehumidifiers for our home use, they are rather heavy to lift and move about because the caster wheel feet don’t come with the product and you have to purchase them separately at another expense to me , the cost being £49.98 for 2 sets for the 2 dehumidifiers I’d purchased, I think I’m being rather generous giving 3 stars when realistically 1 star would have also be to higher score, shall we say the stars are for the product and not the fact that your company sponged another £49.98 for something that should come with the product complete, I’m guessing that i wont be the only person to mention this in a review, do the right thing and refund the cost of the casters, regards Len Aaron
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Reviews for meaco.com
4 Nov 2023
Verified review
The machine is fine, looks good, works well, easy to use, and nice and quite . Had hoped it would arrive on Tuesday as promised on the website when I ordered it on Saturday but alas arrived Wednesday so was an added cost of lost work.
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Answer by meaco.com
6 Nov 2023
Thank you for your review.
6 Dec 2023
Verified review
Why dont they fit castors at manufacture otherwise great product.
Quality product works well. When we ordered casters they arrived intact and next day. Only thing I cannot understand is why on earth they dont fit the castors at manufacture. Otherwise very pleased unit looks good and does the job.
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Answer by meaco.com
6 Dec 2023
Thank you for your review.
16 Nov 2023
Verified review
The outstanding thing I like was the dehumidifier which does what it needs to do. The thing which drops the rating is the ordering and ‘office’ side. Problems with both that have still not been resolved.
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Answer by meaco.com
17 Nov 2023
Thank you for your review.
17 Nov 2023
Verified review
Very prompt delivery. Pity the tracking number didn't work. No way i could rearrange delivery to local PO in case we were out. Delivery was made to next door neighbour when we were actually in!!
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Answer by meaco.com
17 Nov 2023
Thank you for your review.
13 Nov 2023
Verified review
Was meant to be next day delivery but it was delayed. I was informed the next day and advised of delivery time, the package arrived on time, friendly and professional service.
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Answer by meaco.com
13 Nov 2023
Thank you for your review.
27 Apr 2023
Verified review
Arrived damaged
Arrived quickly but damaged. Packaging was secure but one of the castors was smashed. After contacting customer services, a replacement castor arrived in the post.
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Answer by meaco.com
27 Apr 2023
Thank you for your review.
22 Apr 2023
Verified review
De-humidifier very good and long lasting with no problems. But could only give 4 stars because they do over charge a huge amount for replacement hepa filters.
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Answer by meaco.com
24 Apr 2023
Thank you for the review!
12 Oct 2023
Verified review
Ordering was relatively easy - once I had decided which product should be the most appropriate for the situation
Was impressed with the next day delivery!
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Answer by meaco.com
12 Oct 2023
Thank you for your review.
3 Aug 2023
Verified review
The fan came with a very short lead, needing an extension and the fan does not extend very high but the fan itself ossilates so that does improve matters
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Answer by meaco.com
4 Aug 2023
Thank you for your review. A 1.6m power cable is fairly standard for fans and if you made it any taller it would fall over.
21 Sept 2023
Verified review
Excellent service, great product. The water container design needs to be improved, difficult for pensioner with Arthritis to extract and empty.
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Answer by meaco.com
21 Sept 2023
Thank you for your review.
19 Jun 2023
Verified review
Good updates - The only issue was that I didn’t know who the parcel was actually from, so wasn’t sure whether to trust the information given
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Answer by meaco.com
19 Jun 2023
Thank you for your review.
17 Jul 2023
Verified review
Helpful on getting started
Didn’t quite achieve next day delivery, a day later but dehumidifier seems to be working well. Helpful on phone when I rang to get started.
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Answer by meaco.com
18 Jul 2023
Thank you for your review.
26 Oct 2023
Verified review
Ordered online though the website with no issues,dehumidifier was dispatched quickly and my elderly in-laws are really happy with it
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Answer by meaco.com
27 Oct 2023
Thank you for your review.
2 Jun 2023
Verified review
Packaging. Boxing items properly to avoid damages to the parts. This will minimise customer's stress caused as a result of this.
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Answer by meaco.com
2 Jun 2023
Thank you for your review and we are sorry to hear there is slight denting to your duct.
The box and packaging for all our products have been specially designed for each product and are suitable for each item.
We ask you please fully extend the duct, and they adaptors should attach as required. If you do any any issues then please just contact our Customer Service Team.
Apologies for any inconvenience that might have been caused.
15 Nov 2023
Verified review
The dehumidifier was delivered as scheduled. It is working well so far and hopefully it continues to do so fir a long time.
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Answer by meaco.com
15 Nov 2023
Thank you for your review.
18 Jul 2023
Verified review
I ordered the wrong filters and it was easy to send it back then I ordered the correct ones and they arrived the next day
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Answer by meaco.com
18 Jul 2023
Thank you for your review.
15 Oct 2023
Verified review
Easy online ordering procedure, Hepa filters for recently purchased dehumidifier received within 3 days.
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Answer by meaco.com
17 Oct 2023
Thank you for your review.
31 May 2023
Verified review
You only delivered part of my order and it took a few days to sort it out but the support was very good
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Answer by meaco.com
2 Jun 2023
Thank you for your review.
We are sorry to hear there was a slight delay with part of your order and do apologise for any inconvenience that might have been caused.
9 Nov 2023
Verified review
Good product and good service. Would have liked it a bit cheaper but was a competitive price actually
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Answer by meaco.com
9 Nov 2023
Thank you for your review.
23 Nov 2023
Verified review
Actual dehumidifier functioning well but given its weight I think castors should be included
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Answer by meaco.com
24 Nov 2023
Thank you for your review.