meaco.comReviews:
1,886 reviews in the last 12 months7,779 total reviews
Excellent
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Top positive review
9 Nov 2023
Verified review
From order to delivery of the MeacoDry Arete One 10L dehumidifier was less than 24 hours - fantastic. I was particularly pleased that there was no delivery charge. The unit looks good, is very quiet and easy to use, and collected impressive amounts of water in our large cold rooms during recent dank weather. We appreciated the helpful booklet - so many manufacturers these days just refer you to websites for instructions. Not so with Meaco. Another great feature is the ease of use of the company's website, where I registered the product to confirm our warranty. My final positive comment about the website relates to the background and values of this UK company. The feature "Our Story" details this, and allows you to understand why Meaco has won so many awards for its products. Why go to a distributor when you can buy direct with such a quality of service?
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Top negative review
23 Jan 2024
Verified review
I purchased 2 rather expensive dehumidifiers for our home use, they are rather heavy to lift and move about because the caster wheel feet don’t come with the product and you have to purchase them separately at another expense to me , the cost being £49.98 for 2 sets for the 2 dehumidifiers I’d purchased, I think I’m being rather generous giving 3 stars when realistically 1 star would have also be to higher score, shall we say the stars are for the product and not the fact that your company sponged another £49.98 for something that should come with the product complete, I’m guessing that i wont be the only person to mention this in a review, do the right thing and refund the cost of the casters, regards Len Aaron
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Reviews for meaco.com
6 Dec 2023
Verified review
Wish I had known it did not come with wheels.
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Answer by meaco.com
6 Dec 2023
Thank you for your review, please note our dehumidifier spares section for wheels compatibility or call us for more information.
4 Dec 2023
Verified review
Dehumidifier
Straightforward website to navigate, prompt response to order and very speedy delivery.
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Answer by meaco.com
5 Dec 2023
Thank you for your review.
4 Dec 2023
Verified review
Abysmal Customer Service
Wrong goods supplied
Waiting days for an email to be dealt with
Problem still not rectified
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Answer by meaco.com
4 Dec 2023
Our customer service team are now in contact with you to assist. Please keep a lookout for the email.
1 Dec 2023
Verified review
Still waiting for report. Was told I get an email
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Answer by meaco.com
1 Dec 2023
Report is on its way, sorry for the delay & thank you for your review.
29 Nov 2023
Verified review
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29 Nov 2023
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Answer by meaco.com
29 Nov 2023
Thank you for your review.
27 Nov 2023
Verified review
The Zambezi dehumidifier is brilliant at removing moisture from the air, it works very efficiently. This is the third Meaco I have had - I live in an old, dusty cottage with a woodburner as our only source of heat so our previous dehumidifiers died due to dust.
I have just bought a replacement and tried to contact Meaco to get the old one cleaned and serviced. Meaco is let down a bit by their slow customer service, both by email and by phone. I even tried their webchat but it just didn't load. The product is great, the customer service is a little lacking.
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Answer by meaco.com
28 Nov 2023
Thank you for your review.
26 Nov 2023
Verified review
Quick delivery.
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28 Nov 2023
Thank you for your review.
26 Nov 2023
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28 Nov 2023
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25 Nov 2023
Verified review
Professional service with quick delivery and good machine.
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28 Nov 2023
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23 Nov 2023
Verified review
Actual dehumidifier functioning well but given its weight I think castors should be included
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Answer by meaco.com
24 Nov 2023
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23 Nov 2023
Verified review
Meaco arete one 25l dehumidifier:
The fan itself isn’t too noisy although the compressor seems to make much more noise, even when set to night mode. I appreciate a compressor will make noise but this is an annoying noise. Whether it’s placed on a level carpet or tiled floor, the vibrations through the house is considerably louder than I ever could have expected.
Aside from that, it works really well to remove moisture from the house and the laundry function is super helpful! What previously was 3-5 days drying around the house, I can now dry the washing within 6 hours. Not tried towels or bedding yet but I’m sure it will be better than before.
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Answer by meaco.com
24 Nov 2023
Thank you for your review.
23 Nov 2023
Verified review
Works well but not that quiet, even on the quiet setting
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Answer by meaco.com
23 Nov 2023
Thank you for your review.
18 Nov 2023
Verified review
Non existent customer service
Delivery driver did not attempt delivery and dropped the parcel off 25miles away.
Multiple emails and phone call have not been responded too within a week.
Very disappointed in Meaco customer service.
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Answer by meaco.com
23 Nov 2023
Thank you for your review. Sorry for the delay in response time, you can also reach us by phone.
17 Nov 2023
Verified review
Very prompt delivery. Pity the tracking number didn't work. No way i could rearrange delivery to local PO in case we were out. Delivery was made to next door neighbour when we were actually in!!
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Answer by meaco.com
17 Nov 2023
Thank you for your review.
16 Nov 2023
Verified review
Professional dump and mould killer
I live in old style house with no radiator at the front of the window instead is was filled on inside other wall. More heating i will turn on more condensation i will get on the window side of the wall i have tried different methods for a many years but all of them have cost me lots of money.This dehumidifier have saved my money and time with minimum of cost and great result. Now i have dry walls without any mould plus always fresh and clean air in my house.
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Answer by meaco.com
17 Nov 2023
Thank you for your review.
16 Nov 2023
Verified review
I bought a hose - initially out of stock. Haven't used it yet, but it was delivered quickly.
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17 Nov 2023
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16 Nov 2023
Verified review
The outstanding thing I like was the dehumidifier which does what it needs to do. The thing which drops the rating is the ordering and ‘office’ side. Problems with both that have still not been resolved.
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Answer by meaco.com
17 Nov 2023
Thank you for your review.
15 Nov 2023
Verified review
Nice tidy looking dehumidifier
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Answer by meaco.com
17 Nov 2023
Thank you for your review.
15 Nov 2023
Verified review
The dehumidifier was delivered as scheduled. It is working well so far and hopefully it continues to do so fir a long time.
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Answer by meaco.com
15 Nov 2023
Thank you for your review.