Certificate for laxzo.com

No. X94676FCB01C0A7ADBB957F0618E5B575
 

Approved on
18/11/2013
Valid until
17/11/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for laxzo.com



Good

4.20/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 202 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 423 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
13/01/2018
Date of order
18/12/2017
13/01/2018
Very good seller, super good prices and fast shipping.
5.00
Excellent

Date of publication
27/12/2017
Date of order
20/12/2017
27/12/2017
Very pleased with this item and with the service
5.00
Excellent

Date of publication
15/12/2017
Date of order
27/11/2017
15/12/2017
some confusion but all turned out well
4.33
Good

Date of publication
12/12/2017
Date of order
05/12/2017
12/12/2017
I was informed the order had been received but no information when it was despatched or when it was likely to be delivered.
4.00
Good

Date of publication
03/12/2017
Date of order
19/11/2017
03/12/2017
Ok shop
4.00
Good

Date of publication
20/11/2017
Date of order
13/11/2017
20/11/2017
Fast despatch good packaging
5.00
Excellent

Date of publication
19/11/2017
Date of order
03/11/2017
19/11/2017
Products good and very good price. A little long delivery (12 days).
4.33
Good

Date of publication
12/11/2017
Date of order
04/11/2017
12/11/2017
Quick delivery, reasonable cost.
5.00
Excellent

Date of publication
10/11/2017
Date of order
02/11/2017
10/11/2017
Fast despatch of goods
5.00
Excellent

Date of publication
13/10/2017
Date of order
06/10/2017
13/10/2017
Very unprofessional
1.00
Very Poor

laxzo.com replies: 15/11/2017
We are sorry to hear that you had a bad experience with us. Please write us at feedback@laxzo.com to discuss the further.

Date of publication
03/10/2017
Date of order
11/09/2017
03/10/2017
Sadly, the item ordered turned out to be out of stock. Communication from Laxzo was poor and I had to send numerous emails and make two telephone calls before finally Laxzo confirmed the product was no longer available. Eventually a refund was issued so that I can say that all is well that ends well but all in all a very disappointing experience.
2.00
Poor

Date of publication
28/09/2017
Date of order
20/09/2017
28/09/2017
I recommend.
5.00
Excellent

Date of publication
26/09/2017
Date of order
19/09/2017
26/09/2017
Quick delivery good prices
5.00
Excellent

Date of publication
24/09/2017
Date of order
14/09/2017
24/09/2017
Everything good.
5.00
Excellent

Date of publication
24/09/2017
Date of order
09/09/2017
24/09/2017
Item sold a good price and was dispatched quickly. I was sent an email to alert me on the day good were dispatched. Unfortunately the item was delayed by my work's internal mail system but this wasn't down to laxzo. However, if the cost of using other couriers that offer a tracking service doesn't push prices up too much, this might be an area for improvement.
4.00
Good

Date of publication
21/09/2017
Date of order
13/09/2017
21/09/2017
Very fast delivery. Can't fault
5.00
Excellent

Date of publication
20/09/2017
Date of order
09/09/2017
20/09/2017
Great value and excellent customer service.
5.00
Excellent

Date of publication
19/09/2017
Date of order
12/09/2017
19/09/2017
Excellent service, great product at a good price.
5.00
Excellent

Date of publication
19/09/2017
Date of order
04/09/2017
19/09/2017
Excellent service good prompt delivery
5.00
Excellent

Date of publication
17/09/2017
Date of order
27/08/2017
17/09/2017
From order to delivery was over two weeks. .i have had items delivered from China quicker.
2.00
Poor

Date of publication
13/09/2017
Date of order
06/09/2017
13/09/2017
Quick delivery and great price.
5.00
Excellent

Date of publication
13/09/2017
Date of order
06/09/2017
13/09/2017
Really good service, very fast delivery
5.00
Excellent

Date of publication
08/09/2017
Date of order
01/09/2017
08/09/2017
Great price delivered in time. Product as expected. Would happily use again.
5.00
Excellent

Date of publication
07/09/2017
Date of order
31/08/2017
07/09/2017
Fast delivery, good service.
5.00
Excellent

Date of publication
06/09/2017
Date of order
29/08/2017
06/09/2017
Fast service, great shopping experience, and the lovely delivery driver gave my dog a biscuit. It doesn't get better than this
5.00
Excellent

Date of publication
05/09/2017
Date of order
28/08/2017
05/09/2017
Well i didn't really get to order. I did an order cancellation and they were quick in their response. Made an order, requested cancellation same day, they responded next day and got my refund 2days after.
5.00
Excellent

Date of publication
31/08/2017
Date of order
24/08/2017
31/08/2017
Product as describe and good shipping.
4.00
Good

Date of publication
25/08/2017
Date of order
18/08/2017
25/08/2017
awesome
5.00
Excellent

Date of publication
25/08/2017
Date of order
18/08/2017
25/08/2017
Meh
4.00
Good

Date of publication
25/08/2017
Date of order
18/08/2017
25/08/2017
Received my order fast with no issues at all
5.00
Excellent

Date of publication
25/08/2017
Date of order
05/08/2017
25/08/2017
good communication, quick delivery and refund. Had no problem at all.
5.00
Excellent

Date of publication
23/08/2017
Date of order
02/08/2017
23/08/2017
It's been
1.33
Very Poor

laxzo.com replies: 24/08/2017
Dear Harpreet Mudhar, Please email us at feedback@laxzo.com explaining what went wrong with the purchase.

Date of publication
21/08/2017
Date of order
04/08/2017
21/08/2017
VERY GOOD
5.00
Excellent

Date of publication
21/08/2017
Date of order
04/08/2017
21/08/2017
VERY GOOD
4.67
Excellent

Date of publication
20/08/2017
Date of order
13/08/2017
20/08/2017
Quick delivery, excellent communication
5.00
Excellent

Date of publication
18/08/2017
Date of order
11/08/2017
18/08/2017
Arrived a little later than expected but the customer service was top notch Highly recommended
5.00
Excellent

Date of publication
17/08/2017
Date of order
10/08/2017
17/08/2017
Item as described and arrived quickly
5.00
Excellent

Date of publication
17/08/2017
Date of order
10/08/2017
17/08/2017
Excellent service as usual.
5.00
Excellent

Date of publication
12/08/2017
Date of order
05/08/2017
12/08/2017
I'm only gripe with laxzo is their dispatch time usually 3 days after order, need to speed up laxzo most online retailers dispatch next day. You usually have to ask for tracking number too.
3.33
Fair

Date of publication
12/08/2017
Date of order
04/08/2017
12/08/2017
Would have been higher but delivery delayed or misplaced so late.
3.33
Fair

laxzo.com

Online Shop for Bike parts

laxzo.com was certified by Trusted Shops on 18/11/2013.

Discover the wide range of bike parts and accessories

Contact
112-114 North Acton Road
NW10 6QH LONDON
United Kingdom
sid@laxzo.com
laxzo.com

Owner
Laxzo LTD
112-114 North Acton Road
NW10 6QH LONDON
United Kingdom
Trade register
Companies House 07924199
Authorized representative
S Joseph
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with laxzo.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.