Certificate for laxzo.com

No. X94676FCB01C0A7ADBB957F0618E5B575
 

Approved on
18/11/2013
Valid until
17/11/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for laxzo.com



Good

4.14/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 273 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 414 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Very unprofessional
1.00
Very Poor

Sadly, the item ordered turned out to be out of stock. Communication from Laxzo was poor and I had to send numerous emails and make two telephone calls before finally Laxzo confirmed the product was no longer available. Eventually a refund was issued so that I can say that all is well that ends well but all in all a very disappointing experience.
2.00
Poor

I recommend.
5.00
Excellent

Quick delivery good prices
5.00
Excellent

Everything good.
5.00
Excellent

Item sold a good price and was dispatched quickly. I was sent an email to alert me on the day good were dispatched. Unfortunately the item was delayed by my work's internal mail system but this wasn't down to laxzo. However, if the cost of using other couriers that offer a tracking service doesn't push prices up too much, this might be an area for improvement.
4.00
Good

Very fast delivery. Can't fault
5.00
Excellent

Great value and excellent customer service.
5.00
Excellent

Excellent service, great product at a good price.
5.00
Excellent

Excellent service good prompt delivery
5.00
Excellent

From order to delivery was over two weeks. .i have had items delivered from China quicker.
2.00
Poor

Quick delivery and great price.
5.00
Excellent

Really good service, very fast delivery
5.00
Excellent

Great price delivered in time. Product as expected. Would happily use again.
5.00
Excellent

Fast delivery, good service.
5.00
Excellent

Fast service, great shopping experience, and the lovely delivery driver gave my dog a biscuit. It doesn't get better than this
5.00
Excellent

Well i didn't really get to order. I did an order cancellation and they were quick in their response. Made an order, requested cancellation same day, they responded next day and got my refund 2days after.
5.00
Excellent

Product as describe and good shipping.
4.00
Good

awesome
5.00
Excellent

Meh
4.00
Good

Received my order fast with no issues at all
5.00
Excellent

good communication, quick delivery and refund. Had no problem at all.
5.00
Excellent

It's been
1.33
Very Poor

laxzo.com replies: 24/08/2017
Dear Harpreet Mudhar, Please email us at feedback@laxzo.com explaining what went wrong with the purchase.

VERY GOOD
5.00
Excellent

VERY GOOD
4.67
Excellent

Quick delivery, excellent communication
5.00
Excellent

Arrived a little later than expected but the customer service was top notch Highly recommended
5.00
Excellent

Item as described and arrived quickly
5.00
Excellent

Excellent service as usual.
5.00
Excellent

I'm only gripe with laxzo is their dispatch time usually 3 days after order, need to speed up laxzo most online retailers dispatch next day. You usually have to ask for tracking number too.
3.33
Fair

Would have been higher but delivery delayed or misplaced so late.
3.33
Fair

Thank you.
5.00
Excellent

Affordable prices, fast and easy
4.00
Good

Very satisfied, I will shop again.
5.00
Excellent

Delivery was 3 days delayed.They never answer the phone when I have called them.
2.33
Poor

Good Value
4.33
Good

genuine Shimano pads at a good price with quick delivery. I haven't fitted them yet, but I'm sure they'll improve my braking 100.
Thanks Laxzo.
4.67
Excellent

Swift delivery good customer service exactly what they said it would be and when
5.00
Excellent

excellent prices everytime.
5.00
Excellent

To be honest, I'd never heard of Laxzo until I stumbled across them whilst looking for bike tools on amazon and ebay and I buy a lot of bike components and tools. Was substantially cheaper to buy direct, great service and quick delivery included. Will definitely use again.
5.00
Excellent

laxzo.com

Online Shop for Bike parts

laxzo.com was certified by Trusted Shops on 18/11/2013.

Discover the wide range of bike parts and accessories

Contact
112-114 North Acton Road
NW10 6QH LONDON
United Kingdom
sid@laxzo.com
laxzo.com

Owner
Laxzo LTD
112-114 North Acton Road
NW10 6QH LONDON
United Kingdom
Trade register
Companies House 07924199
Authorized representative
S Joseph
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with laxzo.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.