Certificate for Diamond Rocks

No. X8DD68A981CDE344AE126DEF2E8956ECD
 

Approved on
01/08/2013
Valid until
31/07/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Diamond Rocks



Excellent

4.97/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 99 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 488 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Great firm and always guaranteed personal service from Vineet
5.00
Excellent

Vineet was so nice and helpful to help me to design my dream engagement ring. the price was also great compared to other jewellery around UK especially Hatton Garden after visited a few other shops around. Vineet gave me so many great advise from his profession point of view. as one of my lifetime experience, the deal with Vineet was great and I am really happy with my purchase. Highly recommend
5.00
Excellent

Everything was perfect and Vineet went above and beyond to accommodate my needs.
5.00
Excellent

Amazing Great service and good people.
5.00
Excellent

excellent customer service, vineet really listened to our needs and requirements, all round first class service.
5.00
Excellent

I brought a ring good quality one. Prized reasonably well. Same day delivered. really worth to visit this place before you go any high street place. You get much cheaper. If you order a IF clarity stone from this shop online you get much cheaper.
4.33
Good

Beautiful jewellery, quality service
5.00
Excellent

Great service provided by Diamond Rocks to remake my lost engagement ring. They were very flexible, ring got made quite quickly and the result is stunning, looks even better than the original
Definitely recommend.
4.67
Excellent

Very good advice, great product.
4.67
Excellent

Brilliant and speedy service very pleased
5.00
Excellent

Excellent - couldn't recommend Vineet and Amy more, they made the process so easy and they were always there to help :)

Thanks Rebecca
5.00
Excellent

Vin was great as usual
5.00
Excellent

Quite simply the best place in town to buy your jewellery. Vineet is fantastic in terms of providing the personal touch with helping to understand your requirements. Give him a vague idea of what you are after and how much you are looking to spend and you will not be disappointed with the result. Quality of product was fantastic and whole experience was just as I would expect
5.00
Excellent

Diamond Rocks have consistently supplied me with the best advice and service and everything I have ordered has been of the highest standard of workmanship.
5.00
Excellent

Very helpful from start to finish Highly recommended
5.00
Excellent

Excellent experience, a quality product and a great price. All along the process communication was excellent as well. Would definitely recommend.
5.00
Excellent

I was looking for an engagement ring for my fiance (male) which i found very hard to source.The people at Diamond Rocks were amazing and together we designed a bespoke beautiful mans engagement ring which my partner loves.The quality and finish was excellent .I worked with Vineet on the team who was knowledgeable, informative and extremely helpful.I would definitely recommend this Company 5stars.
5.00
Excellent

Wonderfully efficient service.
5.00
Excellent

Vineet was extremely helpful during the manufacture of an engagement ring. He offers a service above and beyond what is expected and was available to discuss things at times that suited me. Great price, great product and great service.
5.00
Excellent

I spoke to Vineet at Diamond Rocks when purchasing both engagement and wedding rings for my Fiancé. Vineet was very professional, filled me with confidence and listened to my requirements before advising me on my options. The rings were great value for money, saved almost 40 compared to retail stores. I was also provided with a GIA certificate, shown the diamond serial number. 5 recommended.
5.00
Excellent

Great service throughout. Felt no pressure to buy and was comprehensively explained all the relevant details. A professional setup and I look forward to using them in the future. Highly recommend
5.00
Excellent

Amazing value for money and service

Thank you Vineet :)
5.00
Excellent

I would highly recommend Diamond Rocks, Vineet was so helpful and friendly. He made me and my partner feel safe in his hands. I know it was going to be a good start when I googled Diamond Rocks and saw so many good reviews. The day of our appointment Vineet made sure he provided a good amount of information to help us with our decision in choosing the engagement ring. Keep up the reputation
5.00
Excellent

Great service, great advice and very flexible.
5.00
Excellent

Truly professional customer service from the the get go. I came to diamond rocks on recommendation from my best friend, and was not disappointed. I was hand held from the start and was given an extremely good price for the design of ring I was looking for. The quality of the ring was sublime, and after care is just as good as before I put my money down they've got a customer for life.
5.00
Excellent

Excellent, professional service from start to finish. The online help via IM was very good and not too pushy. The initial meeting with Vineet was extremely helpful and the finished ring was beautiful and exactly what I wanted. I have recommended Diamond Rocks to several friends and colleagues already and will continue to do so.
5.00
Excellent

10 days warning I was asked to select the Diamond that would become my daughter's engagement ring. Vineet is a pro. Constantly in contact.The ring arrived with hours to spare before the flight to Rome. The Gem I chose failed to arrive, Vineet replaced it at no extra cost with a higher quality Gem. Exquisite, 1.21 Ct Diamond, Emerald cut F coloured solitaire. She accepted. Vineet your a GEM x
5.00
Excellent

Just to say thank you for the prompt delivery of the rings. Karen is absolutely delighted with her wedding ring.
5.00
Excellent

Diamond rocks were so helpful. The help was important to me as I was working offshore and I didn't have a great deal of knowledge on diamonds.
I would like to give a special thank you to Amy and Vineet who were especially helpful!
They got me the perfect engagement ring at a excellent price too. I couldn't recommend them enough.
5.00
Excellent

We had a wonderful experience with Vineet. He took plenty of time to explain the four C's etc to us, was always responsive with any questions and at no point did we feel pressured to go above our budget. The engagement ring he made is absolutely beautiful and my fiancee and I couldn't be happier with it. Vineet came to us highly recommended and we will highly recommend him to others
5.00
Excellent

Excellent service, bought a beautiful engagement ring from diamomd rocks.
Vineet was a pleasure to deal with. 10/10 service, wouldnt hesitate to recoomend.
5.00
Excellent

Diamond Rocks (Vineet) were excellent - they made exactly what my partner wanted as her engagement ring for a very good price.
She loved it
5.00
Excellent

Excellent service from Diamond Rocks and especially from Vineet I was overseas during the entire period of the making of my ring but Vineet kept me up to date with regular messages and he was accessible and quick to respond to all my queries. My ring is gorgeous and i am absolutely in love with the end result. Amazing job from the Diamond Rocks team
5.00
Excellent

I am absolutely over the moon with my diamond ring from Diamond Rocks. Vineet pinpointed exactly the ring style and stone I was looking for and has created the perfect ring, that is completely bespoke Communication throughout the design phase and customer service right through to delivery and after care has been exceptional. I will be returning and have already been recommending Diamond Rocks.
5.00
Excellent

Vineet and team were very accommodating, and great to deal with. Have used them before and would do again.
5.00
Excellent

Excellent selection great value for money first class service would recommend to anyone looking for quality ring at the right price.
Thanks Vineet for all your assistance.
5.00
Excellent

Vineet got my wedding bands sorted at a great price. 2nd time I have used him. Would definately recommended. Customer service is impeccable
5.00
Excellent

Excellent service. Would not hesitate recommending you.
5.00
Excellent

Great service and advise, will 100 come back
5.00
Excellent

Great service from Vineet, including answering numerous questions around the selection of diamonds The experience of buying the engagement ring was so positive that we've recently gone back for the wedding rings.
5.00
Excellent

Diamond Rocks customer reviews

Diamond Rocks

Diamond Rocks was certified by Trusted Shops on 01/08/2013.

Contact
Suite 115/116, 100 Hatton Garden
EC1N 8NX London
United Kingdom
info@diamondrocks.co.uk
Diamond Rocks

Owner
Diamond Rocks
Suite 115/116, 100 Hatton Garden
EC1N 8NX London
United Kingdom
Authorized representative
Vineet Khandelwal
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Diamond Rocks in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.