Certificate for Diamond Rocks

No. X8DD68A981CDE344AE126DEF2E8956ECD
 

Approved on
01/08/2013
Valid until
31/07/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Diamond Rocks



Excellent

4.98/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 111 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 476 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Quite simply the best place in town to buy your jewellery. Vineet is fantastic in terms of providing the personal touch with helping to understand your requirements. Give him a vague idea of what you are after and how much you are looking to spend and you will not be disappointed with the result. Quality of product was fantastic and whole experience was just as I would expect
5.00
Excellent

Diamond Rocks have consistently supplied me with the best advice and service and everything I have ordered has been of the highest standard of workmanship.
5.00
Excellent

Very helpful from start to finish Highly recommended
5.00
Excellent

Excellent experience, a quality product and a great price. All along the process communication was excellent as well. Would definitely recommend.
5.00
Excellent

I was looking for an engagement ring for my fiance (male) which i found very hard to source.The people at Diamond Rocks were amazing and together we designed a bespoke beautiful mans engagement ring which my partner loves.The quality and finish was excellent .I worked with Vineet on the team who was knowledgeable, informative and extremely helpful.I would definitely recommend this Company 5stars.
5.00
Excellent

Wonderfully efficient service.
5.00
Excellent

Vineet was extremely helpful during the manufacture of an engagement ring. He offers a service above and beyond what is expected and was available to discuss things at times that suited me. Great price, great product and great service.
5.00
Excellent

I spoke to Vineet at Diamond Rocks when purchasing both engagement and wedding rings for my Fiancé. Vineet was very professional, filled me with confidence and listened to my requirements before advising me on my options. The rings were great value for money, saved almost 40 compared to retail stores. I was also provided with a GIA certificate, shown the diamond serial number. 5 recommended.
5.00
Excellent

Great service throughout. Felt no pressure to buy and was comprehensively explained all the relevant details. A professional setup and I look forward to using them in the future. Highly recommend
5.00
Excellent

Amazing value for money and service

Thank you Vineet :)
5.00
Excellent

I would highly recommend Diamond Rocks, Vineet was so helpful and friendly. He made me and my partner feel safe in his hands. I know it was going to be a good start when I googled Diamond Rocks and saw so many good reviews. The day of our appointment Vineet made sure he provided a good amount of information to help us with our decision in choosing the engagement ring. Keep up the reputation
5.00
Excellent

Great service, great advice and very flexible.
5.00
Excellent

Truly professional customer service from the the get go. I came to diamond rocks on recommendation from my best friend, and was not disappointed. I was hand held from the start and was given an extremely good price for the design of ring I was looking for. The quality of the ring was sublime, and after care is just as good as before I put my money down they've got a customer for life.
5.00
Excellent

Excellent, professional service from start to finish. The online help via IM was very good and not too pushy. The initial meeting with Vineet was extremely helpful and the finished ring was beautiful and exactly what I wanted. I have recommended Diamond Rocks to several friends and colleagues already and will continue to do so.
5.00
Excellent

10 days warning I was asked to select the Diamond that would become my daughter's engagement ring. Vineet is a pro. Constantly in contact.The ring arrived with hours to spare before the flight to Rome. The Gem I chose failed to arrive, Vineet replaced it at no extra cost with a higher quality Gem. Exquisite, 1.21 Ct Diamond, Emerald cut F coloured solitaire. She accepted. Vineet your a GEM x
5.00
Excellent

Just to say thank you for the prompt delivery of the rings. Karen is absolutely delighted with her wedding ring.
5.00
Excellent

Diamond rocks were so helpful. The help was important to me as I was working offshore and I didn't have a great deal of knowledge on diamonds.
I would like to give a special thank you to Amy and Vineet who were especially helpful!
They got me the perfect engagement ring at a excellent price too. I couldn't recommend them enough.
5.00
Excellent

We had a wonderful experience with Vineet. He took plenty of time to explain the four C's etc to us, was always responsive with any questions and at no point did we feel pressured to go above our budget. The engagement ring he made is absolutely beautiful and my fiancee and I couldn't be happier with it. Vineet came to us highly recommended and we will highly recommend him to others
5.00
Excellent

Excellent service, bought a beautiful engagement ring from diamomd rocks.
Vineet was a pleasure to deal with. 10/10 service, wouldnt hesitate to recoomend.
5.00
Excellent

Diamond Rocks (Vineet) were excellent - they made exactly what my partner wanted as her engagement ring for a very good price.
She loved it
5.00
Excellent

Excellent service from Diamond Rocks and especially from Vineet I was overseas during the entire period of the making of my ring but Vineet kept me up to date with regular messages and he was accessible and quick to respond to all my queries. My ring is gorgeous and i am absolutely in love with the end result. Amazing job from the Diamond Rocks team
5.00
Excellent

I am absolutely over the moon with my diamond ring from Diamond Rocks. Vineet pinpointed exactly the ring style and stone I was looking for and has created the perfect ring, that is completely bespoke Communication throughout the design phase and customer service right through to delivery and after care has been exceptional. I will be returning and have already been recommending Diamond Rocks.
5.00
Excellent

Vineet and team were very accommodating, and great to deal with. Have used them before and would do again.
5.00
Excellent

Excellent selection great value for money first class service would recommend to anyone looking for quality ring at the right price.
Thanks Vineet for all your assistance.
5.00
Excellent

Vineet got my wedding bands sorted at a great price. 2nd time I have used him. Would definately recommended. Customer service is impeccable
5.00
Excellent

Excellent service. Would not hesitate recommending you.
5.00
Excellent

Great service and advise, will 100 come back
5.00
Excellent

Great service from Vineet, including answering numerous questions around the selection of diamonds The experience of buying the engagement ring was so positive that we've recently gone back for the wedding rings.
5.00
Excellent

Vineet was extremely helpful, patient and informative. He made me feel secure that I was getting value for money, while keeping the process of buying wedding rings special and exciting.
5.00
Excellent

Fantastic service from start to finish. Vineet was extremely knowledgeable and helpful. I can't recommend Diamond Rocks highly enough
5.00
Excellent

Excellent quality and service, I would happily recommend Diamond Rocks. Vineet was a huge help throughout the process, and a very nice guy to deal with I will be back at some point for the wedding rings
5.00
Excellent

I didn't buy from a shop, or a vendor. I felt like I bought from a friend.
5.00
Excellent

Diamond Rocks are the epitome of customer service and excellent quality with a great choice of products. Vineet was so patient, helpful and took care and time to understand what me and my husband were looking for. The diamond rings I purchased are absolutely fabulous and a perfect fit. I would highly recommend Vineet and his company to family and friends and anyone who asked Thank you so much
5.00
Excellent

I wanted to personally thank you for your top class extremely professional service. You have been so very patient and understanding with my order throughout. I absolutely love my ring. I will leave feedback at a later time on the website and I will certainly recommend Diamond Rocks to friends and family.
5.00
Excellent

Outstanding service, prices and quality. From day one, I bought my fiancé's engagement ring at diamond rocks and knew we would be back to buy our wedding rings. We have recommended friends and family. I wouldnt even bother looking anywhere else they are a waste of time and you won't get better then diamond rocks.
5.00
Excellent

Very pleased with support given before purchase and with final product. Beautiful, well cut diamond.
5.00
Excellent

Great personal service, very friendly and helpful. I would thoroughly recommend.
5.00
Excellent

Such a great experience - very helpful, knowledgeable and made us the most beautiful wedding rings
5.00
Excellent

Flawless service, no pressure, told me how it was and just gave me the facts
5.00
Excellent

Brilliant service and very patient.. I went back and forth with my design and Vineet was always happy to help and gave great support to help to get my perfect ring Very happy Highly recommend.
5.00
Excellent

Diamond Rocks customer reviews

Diamond Rocks

Diamond Rocks was certified by Trusted Shops on 01/08/2013.

Contact
Suite 115/116, 100 Hatton Garden
EC1N 8NX London
United Kingdom
info@diamondrocks.co.uk
Diamond Rocks

Owner
Diamond Rocks
Suite 115/116, 100 Hatton Garden
EC1N 8NX London
United Kingdom
Authorized representative
Vineet Khandelwal
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Diamond Rocks in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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