Certificate for evaneos.co.uk

No. X89CB31ADFFBC36E0A1AA92D1BF6DA87B
 

Approved on
23/06/2016
Valid until
22/06/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for evaneos.co.uk



Excellent

4.93/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 42 Trusted Shops reviews collected in the last 12 months.
In total, evaneos.co.uk has already collected 138 reviews.

Customer reviews

   
Date of publication
21/10/2018
Data is not available
21/10/2018
Evaneos were the travel agency we paid money to for a trip to Argentina arranged by a much smaller bespoke travel company in Buenos Aires (Designer Trips). They provided all the safeguards and protections that you need when booking such a trip.
5.00
Excellent

Date of publication
19/10/2018
Data is not available
19/10/2018
I have already given my comments on Splendid Eveneos.

Everything was perfect
5.00
Excellent

Date of publication
04/10/2018
Data is not available
04/10/2018
Excellent service. Prompt and professional. Would recommend and definitely will use again.
5.00
Excellent

Date of publication
02/10/2018
Data is not available
02/10/2018
We loved the personalized trip planned for us by Jelena.
5.00
Excellent

Date of publication
17/09/2018
Data is not available
17/09/2018
The system is easy to use and reliable. We requested guaranties concerning the assessment and the reliability of the local travel agencies and we received them before booking. We are very satisfied from the tour operator we chosen.
The tour operator immediately replied to our requests any time we needed, was professional and efficient.
5.00
Excellent

Date of publication
11/09/2018
Data is not available
11/09/2018
Great customization and continued service from the agent recommended by Evaneos We gad a wonderful trip
5.00
Excellent

Date of publication
11/09/2018
Data is not available
11/09/2018
The service provided was excellent, along with the customer service and the whole organisation of the trip. Extremely recommended
5.00
Excellent

Date of publication
06/09/2018
Data is not available
06/09/2018
Excellent service and value. Custom designed a France vacation for my family and worked around the locations we wanted to see. The guided tours were excellent and hotel suggestions were fantastic. The Road Book and vouchers made everything easy.
5.00
Excellent

Date of publication
03/09/2018
Data is not available
03/09/2018
Very good itinerary with helpful guides making a great holiday.
Was very pleased with punctuality of transfers and standard of hotels .
Trips especially white water rafting and zip lines were fabulous
5.00
Excellent

Date of publication
29/08/2018
Data is not available
29/08/2018
I was very happy with Evaneos, and their partners in the Travel Industry, in Portugal and in Spain, for planning our 2018 summer vacation. It started with their easy to follow website, that allowed me to submit the goals of our vacation, that No Other company could accommodate. The communication with us was excellent, first online, then the details in print form, then in person at the airport
5.00
Excellent

Date of publication
21/08/2018
Data is not available
21/08/2018
Everything was perfect.
The local agent did an splendid job.
Not a problem in 21 days.
5.00
Excellent

Date of publication
17/08/2018
Data is not available
17/08/2018
Twice when I needed help with travel arrangements in unusual places Evaneos made the right things come together. They don't sell cookie cutter packages, instead they enable travellers with specific goals get there. An outline of aspirations became a suggested itinerary, we discuss, we trim, cut, paste, tailor and adapt. We have a plan. Evaneos in place I book my flights - it worked like a charm
5.00
Excellent

Date of publication
07/08/2018
Data is not available
07/08/2018
For our trip to Madagascar, the service from Evaneos and the travel agency that they connected us with was outstanding I have already booked another trip through Evaneos, and I am in the process of planning a third trip.
5.00
Excellent

Date of publication
07/08/2018
Data is not available
07/08/2018
I didn't have any problems so didn't test how they would have coped if for example my travel agent in Costa Rica had gone bust..... but the payments were all easy in sterling which I wanted, and they responded promptly to emails. I was satisfied with their level of service.
4.00
Good

Date of publication
02/08/2018
Data is not available
02/08/2018
fantastic service and a wonderful extremely well organised tailor-made tour with the confidence that ABTA cover brings at a cost that suits you
highly recommended
5.00
Excellent

Date of publication
24/07/2018
Data is not available
24/07/2018
Excellent service
5.00
Excellent

Date of publication
16/07/2018
Data is not available
16/07/2018
review posted on-line
5.00
Excellent

Date of publication
06/07/2018
Data is not available
06/07/2018
Prompt response. Responsive to our wishes. Great value for money.
5.00
Excellent

Date of publication
15/06/2018
Data is not available
15/06/2018
Our experience was exceptional and were very happy with our choice. We had a very good comfort level that the company representative was available at any time and were checking up on us directly or with our hotels to ensure we were satisfied and were no issues.
Over all we had no complaint.
5.00
Excellent

Date of publication
15/06/2018
Data is not available
15/06/2018
My Brazilian agent arranged a 10 day tour for 11 people. It was like clock work. Every airport transfer, every daily guide, every hotel, and every tourist attraction she suggested was PERFECT. They have satellite offices all over the world. I have already recommended their company to our travel headquarters.
5.00
Excellent

Date of publication
21/05/2018
Data is not available
21/05/2018
All expectations were fulfilled.Responses were fast and clear. Price reasonable. We are satisfied.
5.00
Excellent

Date of publication
11/05/2018
Data is not available
11/05/2018
Travelled in five South and Central American countries using Evaneous. Never a dull moment, extremely well organised by enthusiastic travel agents who just want you to enjoy yourself. Much better than expected and even a change of plan caused no problems for them. Great value for money. Will certainly be back for more in another part of the world.
5.00
Excellent

Date of publication
11/05/2018
Data is not available
11/05/2018
Our contact in Evaneos did all to fullfill our whishes. All logisticts worked up to 100
Ni delats or problems due to Evaneos
5.00
Excellent

Date of publication
02/05/2018
Data is not available
02/05/2018
The help I received from evaneos was outstanding. Because of very bad weather in UK all of my original booking arrangements came to nought. However, Gunnar's Agency works wonders to get all of my itineraries back on line and I was able to pick up my original holiday exactly just a few weeks later. Five star service all round, very well done
5.00
Excellent

Date of publication
20/04/2018
Data is not available
20/04/2018
Organisation, programme, quality of hotels and guided tours and price - the whole experience was excellent
5.00
Excellent

Date of publication
28/03/2018
Data is not available
28/03/2018
Good system.
5.00
Excellent

Date of publication
24/03/2018
Data is not available
24/03/2018
Absolutely the best tour company I have worked with. Our agent, Elisabeth, went above and beyond, to make our trip exactly what we wanted in Colombia.
All the activities guides were delightful, knowledgeable and fun. The hotels were
excellent in all aspects and the travel arrangements between the towns and cities couldn't have been better.
Thank you Evaneos for a fantastic trip.
5.00
Excellent

Date of publication
23/03/2018
Data is not available
23/03/2018
Excellent service from the agents in the various countries we visited. Only reason for four stars is that not all the local agents provide the same level of service. Tried to book through Evaneous Argentina but they refused to do airport transfers unless we booked hotel accommodation through them, so we had to look elsewhere. Where we used Evaneous they were brilliant.
4.00
Good

Date of publication
22/03/2018
Data is not available
22/03/2018
We have planned several trips via Evaneos. I would have given a 5 rating but have found the agents service quite variable though never bad. When problems in the booking process have arisen the customer service has been prompt and efficient. I will use them again without hesitation.
4.00
Good

Date of publication
09/03/2018
Data is not available
09/03/2018
Excellent service
5.00
Excellent

Date of publication
08/03/2018
Data is not available
08/03/2018
A very good, efficient service with a very well planned itinerary and superb guides.
5.00
Excellent

Date of publication
07/03/2018
Data is not available
07/03/2018
Excellent service from local agent provided by Evaneos. The whole trip to Vietnam was extremely enjoyable and went without a hitch from start to finish. On this basis I am happy to recommend Evaneos.
5.00
Excellent

Date of publication
20/02/2018
Data is not available
20/02/2018
I couldn't have asked for a better trip in Norway Anne booked the most incredible itinerary, which allowed me to see places I wouldn't have discovered on my own. If you're thinking about visiting Norway and want to explore the country from top to bottom, you have to give Evaneos a try
5.00
Excellent

Date of publication
05/02/2018
Data is not available
05/02/2018
Our Indian Evaneos trip all came together absolutely perfectly. Not one hitch or glitch. The guides were knowledgeable and chatty. The drivers were good and one was superb. The hotels were comfortable, each with its own character. We cannot fault any of it.
5.00
Excellent

Date of publication
19/01/2018
Data is not available
19/01/2018
I want to say Evaneos is an individual plan-based tour company, meaning Evaneos' staff will work with you to tailor all your needs (transportation, lodgings, sightseeing etc) & answer questions you might have. Evaneos uses local staffs so they're very knowledgeable, meaning go right ahead discuss your plan with this local agent & they will "guide"you of what to do/ see. I like this concept.Awesome
5.00
Excellent

Date of publication
09/01/2018
Data is not available
09/01/2018
Very happy with the organizer of our trip "Tshering". He was very pleasant and highly professional. All services were delivered to a high standard. I would use the same firm again
5.00
Excellent

Date of publication
13/12/2017
Data is not available
13/12/2017
We spent 5 days in Iceland at Sunna Guesthouse in an apt which enabled us to relax with privacy, prepare meals when we wanted and not be on top of each other. We enjoyed being in a neighborhood within walking distance to sights. Our activities included soaking in the Secret Lagoon, an Icelandic dinner and successful hunt for Northern Lights; a Game of Thrones tour led by an actor who performed in
5.00
Excellent

Date of publication
13/12/2017
Data is not available
13/12/2017
Provided customised holiday of lifetime trip to New Zealand via local tour agency and managed payments securely.
5.00
Excellent

Date of publication
11/12/2017
Data is not available
11/12/2017
Great company They customized our trip to our tastes and desires so well Will recommend them highly to all our friends and family
5.00
Excellent

Date of publication
04/12/2017
Data is not available
04/12/2017
excellent concept of a international organisation using local companies to organise everything. Our trip was perfectly organised and the agents very responsive at all times, even calling during our trip to ensure everything is ok.
5.00
Excellent

evaneos.co.uk customer reviews

evaneos.co.uk

evaneos.co.uk was certified by Trusted Shops on 23/06/2016.

Contact
27 Rue de Mogador
75009 Paris
France
support@evaneos.co.uk
evaneos.co.uk
Owner
Evaneos SA
27 Rue de Mogador
75009 Paris
France
Trade register
RCS Paris 513 191 122
Authorized representative
M Eric LA BONNARDIERE
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars. The score from these ratings is calculated every day. In their comments, customers share their experience with evaneos.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.