ventilationland.co.uk
Reviews:

47 reviews in the last 12 months264 total reviews  

4.72
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 25 Nov 2020
The Trustmark indicates trustworthy online retailers.
ventilationland.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

31 Jan 2024
 Verified review
The initial order was lost / stolen in transit with Evri. Once VL understood the issue they promptly replaced and, as requested, used a more trustworthy and reliable courier. There was effectively no tracking info with Evri and this had contributed to the confusion for the first shipment. We've many issues with Evri in the past and they provided inaccurate tracking for the order they lost, I'd recommend VL to use another courier, VL's service was affected by a bad courier choice, but apart from this am very happy with VL.

Top negative review

4 Dec 2023
 Verified review
Ordered items never arrived. We tried contacting suppliers but couldn't speak to anyone. Tried getting money/order cancelled but have not had anything yet?
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for ventilationland.co.uk

Filter
 Sort by  
Relevance
(37)
(9)
(1)
Reset
4 Mar 2024
 Verified review

A Happy Roofing Contractor

The service was very good and I was kept informed at all times as to the delivery date. The product was well made and did the job very well. A happy roofer
Report review
14 Mar 2024
 Verified review

SO1063886

I like the product but information how to setup product not very clear.
Report review
2 Mar 2024
 Verified review

Multi room fan

Good selection of fans at competitive prices
Report review
31 Jan 2024
 Verified review

Good service from VL sabotaged by awful Evri.

The initial order was lost / stolen in transit with Evri. Once VL understood the issue they promptly replaced and, as requested, used a more trustworthy and reliable courier. There was effectively no tracking info with Evri and this had contributed to the confusion for the first shipment. We've many issues with Evri in the past and they provided inaccurate tracking for the order they lost, I'd recommend VL to use another courier, VL's service was affected by a bad courier choice, but apart from this am very happy with VL.
Report review
7 Feb 2024
 Verified review
The initial help was fine but I had delivery issues with Evri and found the whole episode disappointing because there was no contact number who could deal with my complaints unless I was a trade customer instead of private and for that reason I have given only 4 stars
Report review
12 Feb 2024
 Verified review
all fine apart from slow delivery Please don't use Evri/Hermes for deliveries to the Scottish highlands - they are very slow.
Report review
7 Feb 2024
 Verified review

100mm ducting filters.

Filters that are just the job for dust capture in 100mm ducting to maintain performance.
Report review
RT
Rae T.
Poole
20 Feb 2024
 Verified review

Good efficient service

220x90 ducting good quality and very good price Thank you
Report review
21 Feb 2024
 Verified review
Good communication and delivery on time with updates
Report review
30 Jan 2024
 Verified review

Smooth Service

Start to finish, smooth service. Thank You!
Report review
6 Feb 2024
 Verified review
Quick delivery great product
Report review
22 Jan 2024
 Verified review
Good feed back via email, terrible service if you try and call no one picks up the phone.
Report review
22 Jan 2024
 Verified review
Excellent, prompt delivery and items exactly as described
Report review
27 Jan 2024
 Verified review

Highly recommend

Quick delivery, well packed , fantastic quality.
Report review
18 Dec 2023
 Verified review
Item was as expected. And although delivery was from nl it arrived quickly.
Report review
9 Dec 2023
 Verified review
Report review
4 Dec 2023
 Verified review
Ordered items never arrived. We tried contacting suppliers but couldn't speak to anyone. Tried getting money/order cancelled but have not had anything yet?
Report review
18 Sept 2023
 Verified review
Great price. Once i placed the order i was surprised it was being shipped from the Netherlands - but it still it arrived really quickly tho.
Report review
6 Jun 2023
 Verified review

Orcan MVS 15RH with built-in humidity sensor

Orcan extraction unit purchased to replace now obsolete extractor. Price of unit was very good in comparison to old unit. Delivery time was quick. Great, smooth transaction. It is the second unit that we have purchased and moving forward. We will be making this a go to unit of choice and supplier. All in all very satisfied and looking forward to doing business with you in the future.
Report review
21 May 2023
 Verified review

Excellent supply, more technical info would have been helpful

The unit arrived very promptly, well packed. We wish to use it in a non-standard configuration and you could not answer whether that will have any problems. The installation pamphlets in the package are all in Dutch. We have been able to download English versions, so this is not a show-stopper. We have not yet installed the unit, so there may be further adventures to come.
Report review