Certificate for gardens4you.co.uk

No. X82C803D496AE9AD2D9C1C1159BC831BF
 

Approved on
19/03/2013
Valid until
18/03/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for gardens4you.co.uk



Good

4.43/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,111 Trusted Shops reviews collected in the last 12 months.
In total, gardens4you.co.uk has already collected 5,077 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
16/04/2019
Date of order
06/04/2019
16/04/2019
Plant arrived in good condition. I would purchase from this company again.
4.33
Good

Date of publication
15/04/2019
Date of order
03/04/2019
15/04/2019
The plants received in good condition (24) Unfortunately they included two red flower plants when I ordered both white and pink. I tried on several occasions to contact the company by ,phone but there was nobody available to speak and it took quite some time for the emails to be answered.
The prices are good and will recommend and will be using them again in futere.
4.33
Good

Date of publication
15/04/2019
Date of order
04/04/2019
15/04/2019
I was very disappointed by the size of the 'head' of the shrub.
4.33
Good

Date of publication
14/04/2019
Date of order
25/03/2019
14/04/2019
Delivery longer than advised.
Waiting for flowering season.
3.67
Good

Date of publication
14/04/2019
Date of order
04/04/2019
14/04/2019
Good sized plants - lots of things were out of stock on the website which was disappointing and the plants could have been packed better - compost had come out of pots and leaves of one the plants were quite damaged at the tips.
4.00
Good

Date of publication
13/04/2019
Date of order
03/04/2019
13/04/2019
Would have been 5 stars packaging disappointed. Plants laid sideways and a lot of earth disturbed due I guess to nothing on external package to indicate fragility of contents. Plants very healthy and the whole process was very good.
4.00
Good

Date of publication
13/04/2019
Date of order
03/04/2019
13/04/2019
Plants delivered eventually - unable to contact customer services - fortunately plants arrived and although small were all in good condition
4.00
Good

Date of publication
13/04/2019
Date of order
02/04/2019
13/04/2019
Good price, good service
4.00
Good

Date of publication
11/04/2019
Date of order
01/04/2019
11/04/2019
Nice healthy plants worth waiting for well packaged will order again from this company would recommend
4.33
Good

Date of publication
11/04/2019
Date of order
01/04/2019
11/04/2019
What happened to the email to let me know when the order was despatched?
4.00
Good

Date of publication
10/04/2019
Date of order
29/03/2019
10/04/2019
Lovely miniature fruit trees. Well packaged and good delivery service.
4.00
Good

Date of publication
09/04/2019
Date of order
30/03/2019
09/04/2019
Sadly the top of the plant had been broken but it was not a major problem and will regenerate
4.33
Good

Date of publication
09/04/2019
Date of order
28/03/2019
09/04/2019
One of the plants was broken and one lot I find are very poisionous this was not pointed out at time of ordering.
4.33
Good

Date of publication
09/04/2019
Date of order
30/03/2019
09/04/2019
Good company overall. Delivery took a full week not the 4 days as promised but informed of delivery date when despatched. Good planting instructions. Products look fresh, just planted, I'll let you know.
4.00
Good

Date of publication
09/04/2019
Date of order
30/03/2019
09/04/2019
Bit disappointed that plant was kept in courier's depot over the weekend but seems not to have suffered and hopefully will grow well
4.00
Good

Date of publication
08/04/2019
Date of order
28/03/2019
08/04/2019
Pleased with delivery
4.00
Good

Date of publication
08/04/2019
Date of order
29/03/2019
08/04/2019
Love the added touch of the leaflet explaining what to do with the plants I actually ordered.
Thank you.
4.33
Good

Date of publication
07/04/2019
Date of order
28/03/2019
07/04/2019
Plants were delivered on time and in good condition.
4.33
Good

Date of publication
06/04/2019
Date of order
25/03/2019
06/04/2019
Although the delivery was a little longer than I thought it would be (7 days) I am inclined to use you guys again thank you very much.
3.67
Good

Date of publication
06/04/2019
Date of order
26/03/2019
06/04/2019
Good communication from the company. The plants were a bit smaller than expected, they are all healthy plants. Only gave 4 stars as their courier let them down.
4.00
Good

Date of publication
05/04/2019
Date of order
24/03/2019
05/04/2019
VERY WELL PACKAGED ARRIVED PROMPTLY
FIRST TIME I HAVE USED THIS WEBSITE BUT WILL USE THEM AGAIN
4.00
Good

Date of publication
05/04/2019
Date of order
26/03/2019
05/04/2019
Plant not left in the place I requested. Instead left with a neighbour who is not exactly friendly most disappointed .
4.00
Good

Date of publication
05/04/2019
Date of order
26/03/2019
05/04/2019
Healthy plants
No complaints. Good company.
4.00
Good

Date of publication
04/04/2019
Date of order
24/03/2019
04/04/2019
Plants securely packed and arrived on good condition
4.33
Good

Date of publication
04/04/2019
Date of order
25/03/2019
04/04/2019
Plants as described, good packaging, delivery a couple of days longer than expected but no problems
4.00
Good

Date of publication
04/04/2019
Date of order
22/03/2019
04/04/2019
It was alright
3.67
Good

Date of publication
03/04/2019
Date of order
20/03/2019
03/04/2019
Good value for money
4.33
Good

Date of publication
01/04/2019
Date of order
22/03/2019
01/04/2019
Okay
4.33
Good

Date of publication
01/04/2019
Date of order
22/03/2019
01/04/2019
Everything arrived as ordered and, following soaking directions carefully, revived well after transit - so far so good.
2-3 days delivery is the time from handover to DPD; several days were marked as 'packing' on my order status. DPD said on Saturday 'delivery Monday', but the plants had already arrived - better early than late but unexpected.
4.33
Good

Date of publication
31/03/2019
Date of order
21/03/2019
31/03/2019
only problem was the cacti plants was laid down n the compost had came out of two of them they needed standing up right
4.00
Good

Date of publication
31/03/2019
Date of order
21/03/2019
31/03/2019
No order update was shown under my account.
I rand and was told that there had been a computer problem and my order would be delivered either that day or the day after - it was and the plants look really healthy (2 x acer + 1 x standard Buddleia)
The Bird seed that I also ordered was not received and no note to explain.
I sent an e/mail & was told it was out of stock & I would receive a refund
4.00
Good

Date of publication
30/03/2019
Date of order
20/03/2019
30/03/2019
Slightly disappointed by the size of the plants which were quite small.
3.67
Good

Date of publication
28/03/2019
Date of order
18/03/2019
28/03/2019
All plants look healthy, well packed and delivered on time.
4stars .
4.00
Good

Date of publication
28/03/2019
Date of order
17/03/2019
28/03/2019
Post office not the quickest
4.00
Good

Date of publication
27/03/2019
Date of order
17/03/2019
27/03/2019
Delivery information and customer service I have not complaint. My only comment is the packaging for my purchase was not suitable. It was broken and one of the two plants had fallen out of its pot and the roots were exposed and broken.
4.00
Good

Date of publication
27/03/2019
Date of order
17/03/2019
27/03/2019
Great service, thank you.
4.33
Good

Date of publication
25/03/2019
Date of order
11/03/2019
25/03/2019
Arrived promptly, by a very helpful delivery driver. Put the bbq together in just under 2 hours( including coffe break). Very impressed with quality of the bbq. Looking forward to many hours of cooking. Thank you.
4.33
Good

Date of publication
21/03/2019
Date of order
11/03/2019
21/03/2019
Wewedsecdsc
4.33
Good

Date of publication
21/03/2019
Date of order
11/03/2019
21/03/2019
Derv zfz
4.00
Good

Date of publication
21/03/2019
Date of order
09/03/2019
21/03/2019
Great customer service and easy use website. My sheers broke on first use however they immediately contacted their supplier, refunded me and apologised for the issue. On arrival a few of the leaves had been damaged on the plants however I did witness the delivery driver pick the box up one sided and handed it to me upside down :( maybe stronger box labels to ensure product is transported correctly
4.00
Good

gardens4you.co.uk

gardens4you.co.uk was certified by Trusted Shops on 19/03/2013.

Contact
Achterweg Zuid 33c
2161DX Lisse
Netherlands
melvinjansen@floradirect.nl
gardens4you.co.uk
Owner
Bulbs Direct B.V.
Achterweg Zuid 33c
2161DX Lisse
Netherlands
Authorized representative
M.E.C. Jansen
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with gardens4you.co.uk in their own words.

Calculation of the score is based on the overall rating
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4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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