Certificate for gardens4you.co.uk

No. X82C803D496AE9AD2D9C1C1159BC831BF
 

Approved on
19/03/2013
Valid until
18/03/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for gardens4you.co.uk



Good

4.44/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 951 Trusted Shops reviews collected in the last 12 months.
In total, gardens4you.co.uk has already collected 4,781 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/02/2019
Date of order
10/02/2019
21/02/2019
A straight forward purchase and quick delivery. Plant (musa basjoo) was in good shape although a few rust like specks on the leaves had me concerned, however new leaves absolutely fine.
4.00
Good

Date of publication
19/02/2019
Date of order
09/02/2019
19/02/2019
The shrubs arrived very quickly & in good condition, I had one small query which was dealt with , I am a very satisfied customer
4.00
Good

Date of publication
17/02/2019
Date of order
03/02/2019
17/02/2019
Really quick delivery
4.00
Good

Date of publication
14/02/2019
Date of order
04/02/2019
14/02/2019
Prompt efficient delivery will wait and see how plants grow
4.33
Good

Date of publication
11/02/2019
Date of order
01/02/2019
11/02/2019
Packing poor
4.00
Good

Date of publication
10/02/2019
Date of order
31/01/2019
10/02/2019
Plant delivered over coldest night so far - well packed and appeared healthy.
4.00
Good

Date of publication
08/02/2019
Date of order
28/01/2019
08/02/2019
The plant I ordered was an excellent specimen however, the packaging it came in unfortunately let it down. The plant had spilled out of it's pot due to insufficient packaging. On contacting customer service I must say they acted immediately. A sincere apology and a full refund was given. Due to the way this problem was dealt with I shall be ordering again with this company.
4.00
Good

Date of publication
07/02/2019
Date of order
28/01/2019
07/02/2019
Both recent orders well packed and survived the extreme night temperatures.
4.00
Good

Date of publication
03/02/2019
Date of order
24/01/2019
03/02/2019
Good experience with this company and plants arrived well packaged.
4.33
Good

Date of publication
31/01/2019
Date of order
08/01/2019
31/01/2019
Only half the order got delivered but it was the fault of the carriers.
3.67
Good

Date of publication
28/01/2019
Date of order
18/01/2019
28/01/2019
Ordering was easy and the plants are lovely
4.33
Good

Date of publication
12/01/2019
Date of order
27/12/2018
12/01/2019
Good value & arrived in good condition. Not 5 stars because didnt arrive "in 2-3 days" as on website. Would use again.
4.00
Good

Date of publication
11/01/2019
Date of order
01/01/2019
11/01/2019
Couple of the plants looking a bit sickly.
4.33
Good

Date of publication
09/01/2019
Date of order
30/12/2018
09/01/2019
I was pleased to get email from you on taking care of my plants during the winter. Thank you.
4.33
Good

Date of publication
03/01/2019
Date of order
20/12/2018
03/01/2019
Very efficient. Thank you.
4.00
Good

Date of publication
28/12/2018
Date of order
15/12/2018
28/12/2018
The item arrived earlier than expected. It didn’t come with notification of who it is from.
4.00
Good

Date of publication
16/12/2018
Date of order
06/12/2018
16/12/2018
Prompt delivery and well packed. No information provided regarding best position for the plant. This was a gift for friends who were delighted with the Bonsai but remarked there were no instructions regarding care and positioning.
4.00
Good

Date of publication
15/12/2018
Date of order
05/12/2018
15/12/2018
There was a couple of issues with my order - they mistakenly sent the wrong plant, and one plant wasn’t very healthy. I contacted them by email and straight away they arranged to send the correct plant and replace the plant that wasn’t looking that great.
Sadly the replacement plant wasn’t in the best condition so maybe they just don’t travel well, but I was impressed with the customer service.
4.00
Good

Date of publication
03/12/2018
Date of order
21/11/2018
03/12/2018
Delivery was very quick and the product was well packed.
4.33
Good

Date of publication
01/12/2018
Date of order
21/11/2018
01/12/2018
Excellent item. Took longer to arrive than expected though.
3.67
Good

Date of publication
01/12/2018
Date of order
21/11/2018
01/12/2018
Very quick to arrive
4.33
Good

Date of publication
28/11/2018
Date of order
18/11/2018
28/11/2018
Will use them sgain
4.33
Good

Date of publication
25/11/2018
Date of order
15/11/2018
25/11/2018
Lovely plant
4.33
Good

Date of publication
23/11/2018
Date of order
13/11/2018
23/11/2018
I like shopping at gardens4you. They have the plants I want at reasonable prices and delivery is pretty fast. Thankyou.
4.00
Good

Date of publication
18/11/2018
Date of order
08/11/2018
18/11/2018
Plants arrived OK. All planted just hope they grow
4.00
Good

Date of publication
13/11/2018
Date of order
03/11/2018
13/11/2018
Quick delivery, we’ll oacked, plants thriving
4.00
Good

Date of publication
12/11/2018
Date of order
02/11/2018
12/11/2018
Ordered 20 bulbs got 15 and 3 to 4 bits so not great.
3.67
Good

Date of publication
11/11/2018
Date of order
01/11/2018
11/11/2018
The Bonsai tree was fantastic and CustmrCare the same. How ever unfortunately for myself the DPD driver could not find my house. Although two attempts made in other houses in my road. I had to go and collect it from a chosen location. Thankfully the tree was well packaged and survived it's journey... would purchase again
4.00
Good

Date of publication
08/11/2018
Date of order
28/10/2018
08/11/2018
Excellent quality iris
4.00
Good

Date of publication
05/11/2018
Date of order
26/10/2018
05/11/2018
I have expected the delivery to be a bit quicker and I didn't know you can fit three plants in a such small box...
3.67
Good

Date of publication
05/11/2018
Date of order
26/10/2018
05/11/2018
On the confirmation of the order there was email address and phone no. I sent an email requesting a delivery nearer to Christmas as it is for a gift. The reply was in Dutch. I phoned the number and I was told they could not answer and the line was shutting down, and it did, Another email message requesting a reply in English. They did not reply. The Bonsai arrived well packed in good condition.
4.33
Good

Date of publication
04/11/2018
Date of order
25/10/2018
04/11/2018
OK but mixed up on original order
3.67
Good

Date of publication
03/11/2018
Date of order
24/10/2018
03/11/2018
Received information of time of delivery 1 hour after goods were delivered
4.33
Good

Date of publication
26/10/2018
Date of order
15/10/2018
26/10/2018
Did exactly as advertised. Very professional
4.33
Good

Date of publication
25/10/2018
Date of order
10/10/2018
25/10/2018
Well packed plants next year will tell what the quality of the plants are
4.33
Good

Date of publication
24/10/2018
Date of order
14/10/2018
24/10/2018
I would not normally give a rating to any online distributer.
4.00
Good

Date of publication
23/10/2018
Date of order
13/10/2018
23/10/2018
All good except one or two items looked dead/dying and had been bashed about a bit
4.00
Good

Date of publication
22/10/2018
Date of order
12/10/2018
22/10/2018
Pleased with delivery but plants looked very sad when they arrived. I will be interested to see if they survive.
4.00
Good

Date of publication
21/10/2018
Date of order
11/10/2018
21/10/2018
Every thing arrive in good condition
4.00
Good

Date of publication
18/10/2018
Date of order
08/10/2018
18/10/2018
All the above good
4.00
Good

gardens4you.co.uk

gardens4you.co.uk was certified by Trusted Shops on 19/03/2013.

Contact
Achterweg Zuid 33c
2161DX Lisse
Netherlands
melvinjansen@floradirect.nl
gardens4you.co.uk
Owner
Bulbs Direct B.V.
Achterweg Zuid 33c
2161DX Lisse
Netherlands
Authorized representative
M.E.C. Jansen
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with gardens4you.co.uk in their own words.

Calculation of the score is based on the overall rating
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4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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