Certificate for gardens4you.co.uk

No. X82C803D496AE9AD2D9C1C1159BC831BF
 

Approved on
19/03/2013
Valid until
18/03/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for gardens4you.co.uk



Good

4.45/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,244 Trusted Shops reviews collected in the last 12 months.
In total, gardens4you.co.uk has already collected 5,688 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
13/09/2019
Date of order
03/09/2019
13/09/2019
The only problem was delivery in that the company used came up with three different excuses for why they failed to deliver on the day stated. This is not really criticism of Gardens4U but with the company they employed. However the plants did arrive eventually and were still healthy and well protected for the journey. They are now settled in the garden ready to grow.
4.00
Good

Date of publication
02/09/2019
Date of order
23/08/2019
02/09/2019
The delivery texts to say what time slot I had etc didn't match the online tracking and as a result I nearly missed it. I would go to DPD site and use their live tracker and rely on that, rather than the texts.
4.33
Good

Date of publication
31/08/2019
Date of order
08/08/2019
31/08/2019
The web site is hardly ever updated so you never know when the order is posted
4.33
Good

Date of publication
28/08/2019
Date of order
18/08/2019
28/08/2019
Some plants look a bit sorry for themselves but will see if they recover
4.33
Good

Date of publication
19/08/2019
Date of order
09/08/2019
19/08/2019
Arrived damaged, hence poor rating for the goods. However, replacements were arranged for sending the following day.
3.67
Good

Date of publication
14/08/2019
Date of order
22/07/2019
14/08/2019
Half of the plants were much smaller than the others.
4.33
Good

Date of publication
12/08/2019
Date of order
02/08/2019
12/08/2019
Present delivered in good condition
4.00
Good

Date of publication
12/08/2019
Date of order
30/07/2019
12/08/2019
Goods arrived in good time and well packaged, not yet replanted but weather
permit hope to in near future. Good healthy plants
4.00
Good

Date of publication
10/08/2019
Date of order
31/07/2019
10/08/2019
I only give this rating as it seems the plants I received may not be the exact ones I ordered. This is being o
Looked into ax o type.
Previous plants I’ve had a been excellent.
4.33
Good

Date of publication
08/08/2019
Date of order
28/07/2019
08/08/2019
Arrived in good condition and looking healthy
4.00
Good

Date of publication
02/08/2019
Date of order
23/07/2019
02/08/2019
Items delivered extremely fast Products are very small - not what I was expecting but we shall see how they grow. Look forward to using this company again if product grows well.
4.00
Good

Date of publication
02/08/2019
Date of order
22/07/2019
02/08/2019
The Sanseveira plant was actually five cuttings jammed into a pot, one of the cuttings had rotted off below the soil surface and the others, although they had some roots, had clearly not been in the pot together for very long.
4.00
Good

Date of publication
01/08/2019
Date of order
22/07/2019
01/08/2019
Plants were healthy but didn’t come with bottom trays for drainage. Delivered to wrong address despite my thorough instructions. But happy overall thanks.
4.00
Good

Date of publication
31/07/2019
Date of order
21/07/2019
31/07/2019
Short on quantity 45 instead of 50 and no free gift with order some of the plants were in poor condition
3.67
Good

Date of publication
31/07/2019
Date of order
19/07/2019
31/07/2019
Goods in great condition on arrival.
4.33
Good

Date of publication
30/07/2019
Date of order
20/07/2019
30/07/2019
Good service, box a bit squashed in transit but plants were strong enough to withstand this. Would have given 5 stars but first time I’ve bought plants on line but found it quite a slow process but I do understand this is one of your busiest times. Would purchase again but I’ll be more organised & order earlier next time
4.00
Good

Date of publication
29/07/2019
Date of order
09/07/2019
29/07/2019
Plant dead but paid back under guarantee eventually
3.67
Good

Date of publication
28/07/2019
Date of order
18/07/2019
28/07/2019
Received goods quicly. Very satisfied.
4.00
Good

Date of publication
25/07/2019
Date of order
15/07/2019
25/07/2019
I would rated if and when it flowers
4.33
Good

Date of publication
24/07/2019
Date of order
14/07/2019
24/07/2019
On arrival my first thought was that the plants look straggly and anaemic in appearance.
I won’t be able to plant them right away but a good trim, feed and time will tell if they regain vigour and better colour
4.00
Good

Date of publication
23/07/2019
Date of order
13/07/2019
23/07/2019
This order didn’t feel as carefully packed this time and the plants needed a little recovery time, but it was dispatched quickly and the plants are lovely and strong. I will order again
4.00
Good

Date of publication
22/07/2019
Date of order
12/07/2019
22/07/2019
The two Aloe Vera plants were OK, but the soil/compost was bone dry and not in the pots, fortunately the pacing kept it all together and the plants are doing well now as have potted them on.
Have ordered some more plants, so my next review will be coming from a better perspective ... But if you want Aloe Vera plants these are tough and hardy
3.67
Good

Date of publication
22/07/2019
Date of order
11/07/2019
22/07/2019
Great delivery service. The plants seem to be bigger aswell.
4.00
Good

Date of publication
19/07/2019
Date of order
29/06/2019
19/07/2019
Service was good
4.33
Good

Date of publication
19/07/2019
Date of order
28/06/2019
19/07/2019
The plants were not here for 6 or 7 days.
Not your fault.
We live in the Orkney lsles and streamline are very slow in delivering, so the plants were desperate for water.
The are recovering now.
4.00
Good

Date of publication
18/07/2019
Date of order
02/07/2019
18/07/2019
Good overall
4.00
Good

Date of publication
13/07/2019
Date of order
02/07/2019
13/07/2019
Everything as you would expect
4.00
Good

Date of publication
11/07/2019
Date of order
01/07/2019
11/07/2019
It has arrived not in good condition will see if it grows
3.67
Good

Date of publication
11/07/2019
Date of order
29/06/2019
11/07/2019
Brilliant
4.00
Good

Date of publication
07/07/2019
Date of order
27/06/2019
07/07/2019
Great service
4.33
Good

Date of publication
04/07/2019
Date of order
24/06/2019
04/07/2019
Great service and my friend loved her Bonsai Tree
4.00
Good

Date of publication
01/07/2019
Date of order
21/06/2019
01/07/2019
plants a little disappointing.
3.67
Good

Date of publication
30/06/2019
Date of order
18/06/2019
30/06/2019
the order came in time and the goods were as ordered
4.00
Good

Date of publication
25/06/2019
Date of order
15/06/2019
25/06/2019
Boxes were delivered upside down,lucky enough gardens4you pack the plants really well with plenty protection.
4.00
Good

Date of publication
23/06/2019
Date of order
11/06/2019
23/06/2019
everything good with order and delivery time except that there was no house name put on delivery address label, if it wasn't for the fact that I was tracking the parcel and went out to look for delivery van and saw it further down the street I would not have been able to intercept the driver and parcel and the gift for an eight year old's birthday would have been late and disappointing.
4.00
Good

Date of publication
22/06/2019
Date of order
12/06/2019
22/06/2019
A bit expensive - but lets see how they grow
4.00
Good

Date of publication
21/06/2019
Date of order
10/06/2019
21/06/2019
plants received in good condition except for one plant which needs some tlc
4.00
Good

Date of publication
20/06/2019
Date of order
09/06/2019
20/06/2019
I was pleased with the plants and thought the delivery system very informative.
Unfortunately one of the cacti had lost two of its small side stems which had dropped off and the soil from this plant was loose in the package.
4.33
Good

Date of publication
18/06/2019
Date of order
08/06/2019
18/06/2019
not the quickest delivery i have had, or the cheapest, by any means, BUT the draceana i received is excellent, 2 trunks and well foliated, and a very good height, therefore the overall price i paid was good value and i have only praise for the end result. I hope it flourishes because right now it looks great, but to be fair, i have it in an awful place to grow anything.......................
4.33
Good

Date of publication
12/06/2019
Date of order
23/05/2019
12/06/2019
Very impressed by prompt delivery and quality of the plants . All thriving.
4.00
Good

gardens4you.co.uk

gardens4you.co.uk was certified by Trusted Shops on 19/03/2013.

Contact
Achterweg Zuid 33c
2161DX Lisse
Netherlands
melvinjansen@floradirect.nl
gardens4you.co.uk
Owner
Bulbs Direct B.V.
Achterweg Zuid 33c
2161DX Lisse
Netherlands
Authorized representative
M.E.C. Jansen
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with gardens4you.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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