Certificate for gardens4you.co.uk

No. X82C803D496AE9AD2D9C1C1159BC831BF
 

Approved on
19/03/2013
Valid until
18/03/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for gardens4you.co.uk



Good

4.43/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,205 Trusted Shops reviews collected in the last 12 months.
In total, gardens4you.co.uk has already collected 5,542 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
19/07/2019
Date of order
29/06/2019
19/07/2019
Service was good
4.33
Good

Date of publication
19/07/2019
Date of order
28/06/2019
19/07/2019
The plants were not here for 6 or 7 days.
Not your fault.
We live in the Orkney lsles and streamline are very slow in delivering, so the plants were desperate for water.
The are recovering now.
4.00
Good

Date of publication
18/07/2019
Date of order
02/07/2019
18/07/2019
Good overall
4.00
Good

Date of publication
13/07/2019
Date of order
02/07/2019
13/07/2019
Everything as you would expect
4.00
Good

Date of publication
11/07/2019
Date of order
01/07/2019
11/07/2019
It has arrived not in good condition will see if it grows
3.67
Good

Date of publication
11/07/2019
Date of order
29/06/2019
11/07/2019
Brilliant
4.00
Good

Date of publication
07/07/2019
Date of order
27/06/2019
07/07/2019
Great service
4.33
Good

Date of publication
04/07/2019
Date of order
24/06/2019
04/07/2019
Great service and my friend loved her Bonsai Tree
4.00
Good

Date of publication
01/07/2019
Date of order
21/06/2019
01/07/2019
plants a little disappointing.
3.67
Good

Date of publication
30/06/2019
Date of order
18/06/2019
30/06/2019
the order came in time and the goods were as ordered
4.00
Good

Date of publication
25/06/2019
Date of order
15/06/2019
25/06/2019
Boxes were delivered upside down,lucky enough gardens4you pack the plants really well with plenty protection.
4.00
Good

Date of publication
23/06/2019
Date of order
11/06/2019
23/06/2019
everything good with order and delivery time except that there was no house name put on delivery address label, if it wasn't for the fact that I was tracking the parcel and went out to look for delivery van and saw it further down the street I would not have been able to intercept the driver and parcel and the gift for an eight year old's birthday would have been late and disappointing.
4.00
Good

Date of publication
22/06/2019
Date of order
12/06/2019
22/06/2019
A bit expensive - but lets see how they grow
4.00
Good

Date of publication
21/06/2019
Date of order
10/06/2019
21/06/2019
plants received in good condition except for one plant which needs some tlc
4.00
Good

Date of publication
20/06/2019
Date of order
09/06/2019
20/06/2019
I was pleased with the plants and thought the delivery system very informative.
Unfortunately one of the cacti had lost two of its small side stems which had dropped off and the soil from this plant was loose in the package.
4.33
Good

Date of publication
18/06/2019
Date of order
08/06/2019
18/06/2019
not the quickest delivery i have had, or the cheapest, by any means, BUT the draceana i received is excellent, 2 trunks and well foliated, and a very good height, therefore the overall price i paid was good value and i have only praise for the end result. I hope it flourishes because right now it looks great, but to be fair, i have it in an awful place to grow anything.......................
4.33
Good

Date of publication
12/06/2019
Date of order
23/05/2019
12/06/2019
Very impressed by prompt delivery and quality of the plants . All thriving.
4.00
Good

Date of publication
08/06/2019
Date of order
21/05/2019
08/06/2019
Disappointed in the size of the plants expected bigger
4.33
Good

Date of publication
08/06/2019
Date of order
22/05/2019
08/06/2019
Very good service . Was kept informed the whole time
4.33
Good

Date of publication
07/06/2019
Date of order
28/05/2019
07/06/2019
Overall it was ok.
4.33
Good

Date of publication
04/06/2019
Date of order
25/05/2019
04/06/2019
Prompt delivery. Plants well packed
4.33
Good

Date of publication
04/06/2019
Date of order
24/05/2019
04/06/2019
Great plants but sadly didn't get some which were out of stock too quickly
4.00
Good

Date of publication
01/06/2019
Date of order
22/05/2019
01/06/2019
Plants arrived well packaged. Soon perked up when out in daylight.
4.00
Good

Date of publication
01/06/2019
Date of order
21/05/2019
01/06/2019
A few of the plants in small pots had died but the bare root ones are great.
4.33
Good

Date of publication
31/05/2019
Date of order
21/05/2019
31/05/2019
I wanted to add to an order, which meant cancelling and doing a fresh order. Despite numerous phone calls ( all I got was an answering service ) and emails, which was never answered. I had to make a second order which involved extra postage etc. so I was not a happy bunny
4.00
Good

gardens4you.co.uk replies: 03/06/2019
We came back to you by email but it seems that you didn't received it. For information once the order is paid and send to our system we cannot ad manually an item to the order.

Date of publication
27/05/2019
Date of order
16/05/2019
27/05/2019
some plants I could not use as the were passed there best when arrived but delivery and packing were good I don't think I would use this site again as I feel I spent a lot of money and couldn't use quite a few
4.33
Good

Date of publication
26/05/2019
Date of order
16/05/2019
26/05/2019
Very good service
4.33
Good

Date of publication
25/05/2019
Date of order
02/05/2019
25/05/2019
Most plants are fine but one looked very weak and may not survive?
3.67
Good

Date of publication
23/05/2019
Date of order
13/05/2019
23/05/2019
Arrived in a very good box but obviously those that handled its delivery to me had been throwing it around . The plant was damaged and out of its pot , I don’t think the carriers really care regardless of them knowing it contained plants .
Maybe a bit more packaging protection may have helped.
4.00
Good

Date of publication
23/05/2019
Date of order
13/05/2019
23/05/2019
Good service and delivered on time. Would have been 5 stars but plants had some minor damage, probably caused in transit Would definitely use again.
4.00
Good

Date of publication
22/05/2019
Date of order
12/05/2019
22/05/2019
Good company to deal with. Sorts problems straight away. Hassle free. Just the way that a purchase should be.
4.33
Good

Date of publication
22/05/2019
Date of order
12/05/2019
22/05/2019
The plant was battered and in a very sorry state on arrival Not sure it will survive
4.00
Good

Date of publication
22/05/2019
Date of order
12/05/2019
22/05/2019
I delayed giving a rating initially as I am a little worried as to the quality of the bulbs. Two were a good size and two were smaller . They were planted on receipt and in accord with instructions but no obvious growth as yet ( approx 6 days )
3.67
Good

Date of publication
21/05/2019
Date of order
09/05/2019
21/05/2019
Plants (day lilies) came in plastic bags and tops where white not green but they seem to be surviving now they are planted. Good prices.
4.00
Good

Date of publication
20/05/2019
Date of order
08/05/2019
20/05/2019
Goods brilliant - delivery poor - Courier would not leave goods without signature and nobody in - had to wait till next day - had left note saying put in blue bin.
3.67
Good

Date of publication
18/05/2019
Date of order
08/05/2019
18/05/2019
One of the plants we received died within 3 days otherwise the quality was good and the delivery excellent.
4.33
Good

Date of publication
17/05/2019
Date of order
07/05/2019
17/05/2019
Took a bit longer than I thought to arrive.
4.33
Good

Date of publication
17/05/2019
Date of order
06/05/2019
17/05/2019
Quick , prompt service .

No problems.
4.00
Good

Date of publication
16/05/2019
Date of order
06/05/2019
16/05/2019
The iris rhizomes I ordered were delivered promptly but were far below the quality I had hoped for. However, when I messaged a complaint to the company they were very fair & refunded my money very quickly, so I was reassured by their response & might try them again.
3.67
Good

Date of publication
15/05/2019
Date of order
05/05/2019
15/05/2019
Obviously unable to rate the quality of the shrubs,as I have only just planted them
But good speedy service
4.00
Good

gardens4you.co.uk

gardens4you.co.uk was certified by Trusted Shops on 19/03/2013.

Contact
Achterweg Zuid 33c
2161DX Lisse
Netherlands
melvinjansen@floradirect.nl
gardens4you.co.uk
Owner
Bulbs Direct B.V.
Achterweg Zuid 33c
2161DX Lisse
Netherlands
Authorized representative
M.E.C. Jansen
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with gardens4you.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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