Certificate for gardens4you.co.uk

No. X82C803D496AE9AD2D9C1C1159BC831BF
 

Approved on
19/03/2013
Valid until
18/03/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for gardens4you.co.uk



Good

4.43/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,109 Trusted Shops reviews collected in the last 12 months.
In total, gardens4you.co.uk has already collected 5,090 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
20/04/2019
Date of order
08/04/2019
20/04/2019
Nearly two weeks from placing my ordeI am still waiting to know if my gift has been delivered. I have emailed the company but have not received a reply. I would advise readers to avoid this company. They have no interest in the customer once they have received your money.
1.00
Very Poor

Date of publication
20/04/2019
Date of order
10/04/2019
20/04/2019
Smaller plants than we thought but good quality
4.33
Good

Date of publication
20/04/2019
Date of order
10/04/2019
20/04/2019
AAA1+++
5.00
Excellent

Date of publication
20/04/2019
Date of order
10/04/2019
20/04/2019
The service cannot be faulted from the acceptance of my order to the delivery was excellent. I have received many plants by mail and this is the best by far and the packaging was excellent. I would recommend this company to anyone.
5.00
Excellent

Date of publication
20/04/2019
Date of order
10/04/2019
20/04/2019
Great service again. Prompt .
Would recommend to anyone.
5.00
Excellent

Date of publication
20/04/2019
Date of order
08/04/2019
20/04/2019
Im still quite new to garderning so still learning. I came across your wonderfull site on Ebay. I was so happy with all the products more so the Rhodadendrum Alice as well as plants ready to put into my garden I went ahead and ordered a couple more items. The all look so well in there place in my garden, all the plants I got are so healthy and a good size . look forward to future orders. Marie
5.00
Excellent

Date of publication
20/04/2019
Date of order
08/04/2019
20/04/2019
Thank you
5.00
Excellent

Date of publication
19/04/2019
Date of order
09/04/2019
19/04/2019
Good firm well done.
5.00
Excellent

Date of publication
19/04/2019
Date of order
09/04/2019
19/04/2019
Excellent plants and speedy service.
Thank you so much. Will definitely be returning.
5.00
Excellent

Date of publication
19/04/2019
Date of order
09/04/2019
19/04/2019
You have not replied to my complaint and 1 plant is dead and plants all over box without earth in them
1.33
Very Poor

gardens4you.co.uk replies: 20/04/2019
Your order is covered by our guarantee, we will handle your complaint.

Date of publication
19/04/2019
Date of order
09/04/2019
19/04/2019
My order arrived quite promptly. The plants were well packaged. Thank you so much, would definitely recommend and will place more orders - Happy customer.
5.00
Excellent

Date of publication
19/04/2019
Date of order
09/04/2019
19/04/2019
Excellent plants. Deliveries a bit slow.
4.33
Good

Date of publication
19/04/2019
Date of order
09/04/2019
19/04/2019
itbwas nice to deal with you
5.00
Excellent

Date of publication
18/04/2019
Date of order
06/04/2019
18/04/2019
very good
5.00
Excellent

Date of publication
18/04/2019
Date of order
08/04/2019
18/04/2019
I already have this shrub, which is beautiful, so have purchased one for my friend.
She said it arrived in good condition and has already planted it. I am sure she will have years of beautiful white flowers. Everyone should have The Bride shrub in their garden Would purchase from this seller again.
5.00
Excellent

Date of publication
18/04/2019
Date of order
08/04/2019
18/04/2019
Excellent service.
5.00
Excellent

Date of publication
18/04/2019
Date of order
08/04/2019
18/04/2019
Fast delivery of quality plants (heathers) at a reasonable price, thank you.
5.00
Excellent

Date of publication
18/04/2019
Date of order
07/04/2019
18/04/2019
Very impressed with product and service. Thank you
5.00
Excellent

Date of publication
18/04/2019
Date of order
06/04/2019
18/04/2019
Arrived in excellent condition
5.00
Excellent

Date of publication
18/04/2019
Date of order
18/04/2019
18/04/2019
Purchased a so-called standard wisteria tree. What I received was a very spindly shoot tied to a bamboo pole without which it would have flopped to the ground. Hardly a "standard" tree. For that almost £22 for little more than a cutting. Their customer services have ignored my complaints. I certainly would not recommend this company.
2.00
Poor

Date of publication
17/04/2019
Date of order
07/04/2019
17/04/2019
All was fine
5.00
Excellent

Date of publication
17/04/2019
Date of order
07/04/2019
17/04/2019
Plant arrived in good condition earlier than expected. Very pleased with purchase.
5.00
Excellent

Date of publication
17/04/2019
Date of order
07/04/2019
17/04/2019
Excellent plants at excellent prices. Thanks
5.00
Excellent

Date of publication
17/04/2019
Date of order
07/04/2019
17/04/2019
Can't really comment on goods until they develop
3.00
Fair

Date of publication
17/04/2019
Date of order
06/04/2019
17/04/2019
Excellent customer service - I needed the delivery address changing due to an emergency and Gardens4You changed it with no fuss.
4.33
Good

Date of publication
17/04/2019
Date of order
06/04/2019
17/04/2019
Absolutely no communication after placing my order, this despite it stating that
I would received an email stating that it had shipped. Did not receive an email.
I emailed a week later to find out what was happening and again no reply.
2 day later it was delivered with no notification.
The plants supplied do not seem very good. I have potted them up now but am not confident that they will gro
1.67
Poor

Date of publication
17/04/2019
Date of order
07/04/2019
17/04/2019
trees and fruits trees arrived healthy and were well packaged. Now in our garden thriving. 10/10
5.00
Excellent

Date of publication
17/04/2019
Date of order
06/04/2019
17/04/2019
Delivery time is diabolical, from date of purchase it took 9 days to delivery, no updates from seller, so if you are buying this as a gift give yourself 2 weeks for delivery. Personally I will not buy from them again the whole experience is frustrating and annoying, I also emailed the seller totally ignored me and didn't bother replying back... "DO YOURSELF A FAVOUR BUY FROM SOMEONE ELSE"
2.00
Poor

Date of publication
17/04/2019
Date of order
06/04/2019
17/04/2019
10 days after placing my order there has been no delivery and no correspondence. I paid for 1st class delivery and have had nothing. Very disappointed and will not use this company again.
1.00
Very Poor

Date of publication
17/04/2019
Date of order
05/04/2019
17/04/2019
Pleased with the plants and delivery times, the only negative was the plants were a bit dry when they arrived maybe they need to be wrapped in a moist cover to keep them damp until they arrive.
3.67
Good

Date of publication
16/04/2019
Date of order
06/04/2019
16/04/2019
Plant arrived in good condition. I would purchase from this company again.
4.33
Good

Date of publication
16/04/2019
Date of order
06/04/2019
16/04/2019
I have rated high but of course I do hope I get some flowers at some point.
5.00
Excellent

Date of publication
16/04/2019
Date of order
06/04/2019
16/04/2019
Lovely looking plants, great service
5.00
Excellent

Date of publication
16/04/2019
Date of order
06/04/2019
16/04/2019
DERLIVERED ON TIME ALL IN ONE PEACE
5.00
Excellent

Date of publication
16/04/2019
Date of order
06/04/2019
16/04/2019
Apparently the camelia I sent as a present is very healthy and well received.
4.67
Excellent

Date of publication
16/04/2019
Date of order
30/03/2019
16/04/2019
i FELT i WAS COMMUNICATING WITH A ROBOT, BUT EVENTUALLY GOT THE DELIVERY i WANTED.
3.33
Fair

Date of publication
16/04/2019
Date of order
06/04/2019
16/04/2019
Very pleased with service,didn't have to wait very long for my order to arrive,and was kept informed every step until it arrived.No problems at all and would use again.
5.00
Excellent

Date of publication
16/04/2019
Date of order
06/04/2019
16/04/2019
I ordered a range of indoor and outdoor plants - they arrived on the day and time stated.
They was all well packed and fresh. I think the price was very competitive too. Here’s to a brighter home and garden.
5.00
Excellent

Date of publication
15/04/2019
Date of order
03/04/2019
15/04/2019
The plants received in good condition (24) Unfortunately they included two red flower plants when I ordered both white and pink. I tried on several occasions to contact the company by ,phone but there was nobody available to speak and it took quite some time for the emails to be answered.
The prices are good and will recommend and will be using them again in futere.
4.33
Good

Date of publication
15/04/2019
Date of order
05/04/2019
15/04/2019
Curt aggressive esponse to my query Email. Much better service hassle free from alternative supplier
1.00
Very Poor

gardens4you.co.uk

gardens4you.co.uk was certified by Trusted Shops on 19/03/2013.

Contact
Achterweg Zuid 33c
2161DX Lisse
Netherlands
melvinjansen@floradirect.nl
gardens4you.co.uk
Owner
Bulbs Direct B.V.
Achterweg Zuid 33c
2161DX Lisse
Netherlands
Authorized representative
M.E.C. Jansen
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with gardens4you.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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