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Top positive review
27 Oct 2023
Verified review
Item as described, arrived on time but there is a caveat. I made a mistake when purchasing on a Friday afternoon, realised immediately, asked them by email if they'd cancel my order and give me a refund. They would have received first thing Monday, so they could have done that. Instead, they processed the order and never replied to my email. I know the mistake was mine and they had no obligation to cancel and refund. But with a personal touch, they could have. It didn't disrupt anything in their set up. It wasn't a hugely expensive order. People make mistakes when ordering online - it happens. So now I have an item I don't need - I picked the wrong one. I hate textile waste.
I placed an order for a number of fabrics having checked they were in stock. Money was paid, fabrics apparently despatched the email said and then 2 days later a refund. No actual explaination
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Reviews for midlandtextiles.co.uk
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9 Mar 2024
Verified review
The fabrics that I have had have been well described and good value for money. I give them 4 stars because I have received fabrics in the past that have had blemishes - I have been able to work around them, but closer inspection before despatch and allowing extra fabric if there are imperfections would be a good idea.
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2 days ago
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Good and timely delivery
Nice product
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5 Mar 2024
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7 Feb 2024
Verified review
They do what they are set up to do very well.
Best - The range of fabrics they have online, value4 for money & order turn around. Do better, maybe send me a coffee with my order, send me a bouquet, but I don't use them for that service. They do very well, what I expect from a fabric supplier.
Excellent. Website easy to use, good description of each fabric, ordering easy, dispatch quick. Used before and will continue to do so. Recommended seller
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12 Dec 2023
Verified review
Replied with sample immediately
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27 Oct 2023
Verified review
Item as described, arrived on time but there is a caveat. I made a mistake when purchasing on a Friday afternoon, realised immediately, asked them by email if they'd cancel my order and give me a refund. They would have received first thing Monday, so they could have done that. Instead, they processed the order and never replied to my email. I know the mistake was mine and they had no obligation to cancel and refund. But with a personal touch, they could have. It didn't disrupt anything in their set up. It wasn't a hugely expensive order. People make mistakes when ordering online - it happens. So now I have an item I don't need - I picked the wrong one. I hate textile waste.
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3 Jun 2023
Verified review
Excellent service
The fabric I purchased looked ‘true’ in the photo on the website. The colour and pattern is just what I wanted, the price is fair and the service/delivery was excellent. Thank you.
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31 Jul 2023
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Extremely fast delivery. Received day after I ordered. Material great quality and just what I was looking for. Highly recommended
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7 Apr 2023
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Very prompt delivery, well packaged and good quality product
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22 Jun 2023
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great service and very quick delivery highly recommend
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