Houghtoncountry.co.ukReviews

: 3,265Excellent

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Houghtoncountry.co.uk- Logo - reviews
Houghtoncountry.co.uk- Logo - reviews

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Houghtoncountry.co.uk - Horse rugs, Riding Boots and Riding Hats.

Top professional rider or happy hacker. Houghton Country Stocks all the leading brands in the equestrian field. Ariat, LeMieux, Shires, Fairfax and Favor, Horseware, Joules and many more. Every season we put together the best of the best from Turnout rugs to Fly rugs, wellies to jodhpurs boots, riding hats to bobble hats. We always go the extra mile to make our customers experience the best we can, browse our site www.houghtoncountry.co.uk and treat yourself to the latest must-have's or get your horse the treat they deserve, We will pick pack and dispatch so you can get on and enjoy the fantastic sport of horse riding, but don’t forget about our best friend the dog. We've got you covered for dog beds, collars, harnesses, leads and so much more from leading brands Petface, Ancol, Barbour and Horseware. Browse online or shop in-store at one of the biggest equestrian stores in the country and don't forget to review us! www.houghtoncountry.co.uk
Contact
Houghton Country LTD
The Stables, South Houghton, Heddon on the Wall
NE15 0EZ Newcastle Upon TYN
United Kingdom
Trade register
Companies House 9445115
Authorised representative
Sean Whiting

Reviews for Houghtoncountry.co.uk

4.95/5.00
Excellent
How is the rating calculated?

1,147 reviews in the last 12 months

97 %
2 %
< 1 %
< 1 %
< 1 %
3,265 total reviews

the most positive review


5 months ago
All great from the UK end but not very impressed with Seur Delivery service stayed on the farm all day where I work on the day they said they were coming only to find they came to the gate and turned round as no one at the gate .If they had rung I would have gone up and opened it.Trying to get hold of them by phone to make other arragements nearly impossible .Got there eventually but had cross boss and wasted phone calls.In the end they rang whislt on the rd for directions and then left the parcel at the local petrol station which was fine, so now have bosses stuff so shes happy I could have done with out the hassle
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the most critical review


1 year ago
Ordered a polo shirt, you said you had one in stock, you didn't and had to refund me, along with me having to explain to a very disappointed daughter, so get your stock right in future or have back up as I do with my own company
Houghtoncountry.co.uk- Logo - reviews
Houghtoncountry.co.uk- Logo - reviews
 Answer by Houghtoncountry.co.uk
1 year ago
Many thanks for your feedback, and we are disappointed to hear you have been unsatisfied. Unfortunately, as I am sure you can appreciate, in retail businesses stock discrepancies do occur even with sophisticated stock control systems and for this we can only appologise and refund immediately as we have done for you.
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Read the most positive or most critical review

Positive
Critical
5 months ago
All great from the UK end but not very impressed with Seur Delivery service stayed on the farm all day where I work on the day they said they were coming only to find they came to the gate and turned round as no one at the gate .If they had rung I would have gone up and opened it.Trying to get hold of them by phone to make other arragements nearly impossible .Got there eventually but had cross boss and wasted phone calls.In the end they rang whislt on the rd for directions and then left the parcel at the local petrol station which was fine, so now have bosses stuff so shes happy I could have done with out the hassle
Read more
1 year ago
Ordered a polo shirt, you said you had one in stock, you didn't and had to refund me, along with me having to explain to a very disappointed daughter, so get your stock right in future or have back up as I do with my own company
Houghtoncountry.co.uk- Logo - reviews
Houghtoncountry.co.uk- Logo - reviews
 Answer by Houghtoncountry.co.uk
1 year ago
Many thanks for your feedback, and we are disappointed to hear you have been unsatisfied. Unfortunately, as I am sure you can appreciate, in retail businesses stock discrepancies do occur even with sophisticated stock control systems and for this we can only appologise and refund immediately as we have done for you.
Read more

What other customers say about their experience with Houghtoncountry.co.uk

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Yesterday
Like everyone I guess, I shop more on line since the pandemic. Some shops have merely adapted and some have totally failed to do so. Then there are those that have excelled and these chaps are definitely in that category. By comparison I had placed an order with another equestrian supplier three weeks before I placed this and I received this order first! Excellent service.
 Verified review|
25 days ago
I have used Houghtons twice in recent weeks and recommended them to a friend. Their great service means that they are now top of my list for ordering rugs for my Horses. Carry on the GOOD work Houghtons.
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9 days ago
I have only just recently found you and am so pleased I have and wish I had found you much earlier. Everything I have purchased from you has been excellent and I would recommend you 100% to anyone.
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22 days ago
Excellent service! Arrived on time. Well but not overpackaged-so important these days. A large selection of well known brands, competitively priced. I fully recommend Houghton to family and friends.
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24 days ago
Never known such excellent service from an online equestrian shop before. Normally end up waiting forever but this company gets deliveries to you the next day. First class customer service too.
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Yesterday
Absolutely brilliant as per usual, would recommend Houghton Country stores to all. Prompt and always packaged brilliantly. Thank you. My Border Terrier really loves the chicken biscuits 😋.
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18 days ago
Good customer service, particularly the manager. Resolved an issue professionally after I had panicked I was being charged after cancelling an order. Highly recommended - they keep their word.
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16 days ago
I ordered a saddlepad and it arrived very quickly, I was kept up to date via email once it had been dispatched and delivered. Would order from here again, thank you.
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17 days ago
Couldn’t believe how quickly they came! Will definitely shop with Houghton again. Ariat riding tights fab fit. Medium size true to fit.
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1 month ago
Great easy to navigate web page. Plenty of variety and choice. Plenty of sizes. Super fast delivery. Well packaged. Stress free returns
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25 days ago
Order was placed and I paid by PayPal, package arrived very quickly, good price for item purchased and will definitely use them again
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20 days ago
The items are always as shown, all quality and have previously ordered most of the items. Always prompt service and well packaged.
 Verified review|
9 days ago
I’m a first time buyer & the quality of your items are amazing. They were a present for my friends puppy he was very pleased.
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7 days ago
Top quality items at competitive prices and next day delivery, would recommend absolutely, support smaller retailers !
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1 month ago
Excellent service,the rug was perfect and it arrived sooner than expected which was very much appreciated.
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14 days ago
Easy to order, competitive pricing, excellent communication regarding order and very prompt delivery.
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1 month ago
Excellent customer service as always and quick delivery. One of my go to companies for online orders.
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7 days ago
There was a problem with an order which was sorted very quickly. Great customer service. Thank you.
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1 month ago
Very efficient and fast service.A real pleasure to use will definitely recommend and use again.
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1 month ago
Next day delivery done perfectly- fast service, correct and well packaged products. Excellent
 Verified review|