Houghtoncountry.co.ukReviews

: 3,265Excellent

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Houghtoncountry.co.uk- Logo - reviews
Houghtoncountry.co.uk- Logo - reviews

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Houghtoncountry.co.uk - Horse rugs, Riding Boots and Riding Hats.

Top professional rider or happy hacker. Houghton Country Stocks all the leading brands in the equestrian field. Ariat, LeMieux, Shires, Fairfax and Favor, Horseware, Joules and many more. Every season we put together the best of the best from Turnout rugs to Fly rugs, wellies to jodhpurs boots, riding hats to bobble hats. We always go the extra mile to make our customers experience the best we can, browse our site www.houghtoncountry.co.uk and treat yourself to the latest must-have's or get your horse the treat they deserve, We will pick pack and dispatch so you can get on and enjoy the fantastic sport of horse riding, but don’t forget about our best friend the dog. We've got you covered for dog beds, collars, harnesses, leads and so much more from leading brands Petface, Ancol, Barbour and Horseware. Browse online or shop in-store at one of the biggest equestrian stores in the country and don't forget to review us! www.houghtoncountry.co.uk
Contact
Houghton Country LTD
The Stables, South Houghton, Heddon on the Wall
NE15 0EZ Newcastle Upon TYN
United Kingdom
Trade register
Companies House 9445115
Authorised representative
Sean Whiting

Reviews for Houghtoncountry.co.uk

4.95/5.00
Excellent
How is the rating calculated?

1,147 reviews in the last 12 months

97 %
2 %
< 1 %
< 1 %
< 1 %
3,265 total reviews

the most positive review


5 months ago
All great from the UK end but not very impressed with Seur Delivery service stayed on the farm all day where I work on the day they said they were coming only to find they came to the gate and turned round as no one at the gate .If they had rung I would have gone up and opened it.Trying to get hold of them by phone to make other arragements nearly impossible .Got there eventually but had cross boss and wasted phone calls.In the end they rang whislt on the rd for directions and then left the parcel at the local petrol station which was fine, so now have bosses stuff so shes happy I could have done with out the hassle
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the most critical review


1 year ago
Ordered a polo shirt, you said you had one in stock, you didn't and had to refund me, along with me having to explain to a very disappointed daughter, so get your stock right in future or have back up as I do with my own company
Houghtoncountry.co.uk- Logo - reviews
Houghtoncountry.co.uk- Logo - reviews
 Answer by Houghtoncountry.co.uk
1 year ago
Many thanks for your feedback, and we are disappointed to hear you have been unsatisfied. Unfortunately, as I am sure you can appreciate, in retail businesses stock discrepancies do occur even with sophisticated stock control systems and for this we can only appologise and refund immediately as we have done for you.
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Read the most positive or most critical review

Positive
Critical
5 months ago
All great from the UK end but not very impressed with Seur Delivery service stayed on the farm all day where I work on the day they said they were coming only to find they came to the gate and turned round as no one at the gate .If they had rung I would have gone up and opened it.Trying to get hold of them by phone to make other arragements nearly impossible .Got there eventually but had cross boss and wasted phone calls.In the end they rang whislt on the rd for directions and then left the parcel at the local petrol station which was fine, so now have bosses stuff so shes happy I could have done with out the hassle
Read more
1 year ago
Ordered a polo shirt, you said you had one in stock, you didn't and had to refund me, along with me having to explain to a very disappointed daughter, so get your stock right in future or have back up as I do with my own company
Houghtoncountry.co.uk- Logo - reviews
Houghtoncountry.co.uk- Logo - reviews
 Answer by Houghtoncountry.co.uk
1 year ago
Many thanks for your feedback, and we are disappointed to hear you have been unsatisfied. Unfortunately, as I am sure you can appreciate, in retail businesses stock discrepancies do occur even with sophisticated stock control systems and for this we can only appologise and refund immediately as we have done for you.
Read more

What other customers say about their experience with Houghtoncountry.co.uk

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25 days ago
A decent range of products and reasonably quick delivery. I'm not sure if you can still earn points towards your next purchase. I felt it was unfair when the email details changed and points were erased
 Verified review|
14 days ago
The rug was top quality but sadly didnt fit my horse as neck too long.
 Verified review|
22 days ago
Delivered quickly and happy with the
 Verified review|
1 month ago
Items were out of stock
 Verified review|
2 months ago
Good price item arrived quickly
 Verified review|
3 months ago
Very good, very good condition delivery’s come chick.
 Verified review|
3 months ago
Prompt response and delivery
 Verified review|
3 months ago
Great value, quick delivery
 Verified review|
3 months ago
B
 Verified review|
1 year ago
Customer service would have been higher if didn't send annoying request for review. There are far too many surveys and your records should show if delivered in timely way. Rating goods that haven't used yet is also pointless hence 3 . How can i comment on durability etc until have used for 6+ months
 Verified review|
8 months ago
Item is lovely and as expected, delivery charges are all wrong. Was charged £3.95 standard delivery for a pair of socks, were posted 2nd class Royal Mail which would have been around 80p as classed as a large letter
 Verified review|
9 months ago
Only comment was I couldn't track my parcel as the number given wasn't found on royal mail site. I emailed to enquire but no response, parcel was delivered a few days later
 Verified review|
6 months ago
The ice pack doesn’t keep the cold for long ( 10 min) thought it would last minimum 20min. But very good service. Thank you
 Verified review|
11 months ago
Got everything I ordered within 3 working days. First time ordering from here and wasn't disappointed
 Verified review|
1 year ago
Tracking number supplied was incorrect and the correct one was not advised after I raised the issue.
 Verified review|
9 months ago
Shane some things were out of stock. Great local store and even better online too.
 Verified review|
7 months ago
Delivery to Northern Ireland is pretty slow. Four working days.
 Verified review|
11 months ago
Good service but confusion over pricing of delivery
 Verified review|
1 year ago
Martha was excellent to deal with and very helpful.
 Verified review|
1 year ago
Quick and efficient service will use again.
 Verified review|