Houghtoncountry.co.ukReviews

: 3,265Excellent

Details
Contact
Houghtoncountry.co.uk- Logo - reviews
Houghtoncountry.co.uk- Logo - reviews

Categories

Houghtoncountry.co.uk - Horse rugs, Riding Boots and Riding Hats.

Top professional rider or happy hacker. Houghton Country Stocks all the leading brands in the equestrian field. Ariat, LeMieux, Shires, Fairfax and Favor, Horseware, Joules and many more. Every season we put together the best of the best from Turnout rugs to Fly rugs, wellies to jodhpurs boots, riding hats to bobble hats. We always go the extra mile to make our customers experience the best we can, browse our site www.houghtoncountry.co.uk and treat yourself to the latest must-have's or get your horse the treat they deserve, We will pick pack and dispatch so you can get on and enjoy the fantastic sport of horse riding, but don’t forget about our best friend the dog. We've got you covered for dog beds, collars, harnesses, leads and so much more from leading brands Petface, Ancol, Barbour and Horseware. Browse online or shop in-store at one of the biggest equestrian stores in the country and don't forget to review us! www.houghtoncountry.co.uk
Contact
Houghton Country LTD
The Stables, South Houghton, Heddon on the Wall
NE15 0EZ Newcastle Upon TYN
United Kingdom
Trade register
Companies House 9445115
Authorised representative
Sean Whiting

Reviews for Houghtoncountry.co.uk

4.95/5.00
Excellent
How is the rating calculated?

1,147 reviews in the last 12 months

97 %
2 %
< 1 %
< 1 %
< 1 %
3,265 total reviews

the most positive review


5 months ago
All great from the UK end but not very impressed with Seur Delivery service stayed on the farm all day where I work on the day they said they were coming only to find they came to the gate and turned round as no one at the gate .If they had rung I would have gone up and opened it.Trying to get hold of them by phone to make other arragements nearly impossible .Got there eventually but had cross boss and wasted phone calls.In the end they rang whislt on the rd for directions and then left the parcel at the local petrol station which was fine, so now have bosses stuff so shes happy I could have done with out the hassle
Read more

the most critical review


1 year ago
Ordered a polo shirt, you said you had one in stock, you didn't and had to refund me, along with me having to explain to a very disappointed daughter, so get your stock right in future or have back up as I do with my own company
Houghtoncountry.co.uk- Logo - reviews
Houghtoncountry.co.uk- Logo - reviews
 Answer by Houghtoncountry.co.uk
1 year ago
Many thanks for your feedback, and we are disappointed to hear you have been unsatisfied. Unfortunately, as I am sure you can appreciate, in retail businesses stock discrepancies do occur even with sophisticated stock control systems and for this we can only appologise and refund immediately as we have done for you.
Read more

Read the most positive or most critical review

Positive
Critical
5 months ago
All great from the UK end but not very impressed with Seur Delivery service stayed on the farm all day where I work on the day they said they were coming only to find they came to the gate and turned round as no one at the gate .If they had rung I would have gone up and opened it.Trying to get hold of them by phone to make other arragements nearly impossible .Got there eventually but had cross boss and wasted phone calls.In the end they rang whislt on the rd for directions and then left the parcel at the local petrol station which was fine, so now have bosses stuff so shes happy I could have done with out the hassle
Read more
1 year ago
Ordered a polo shirt, you said you had one in stock, you didn't and had to refund me, along with me having to explain to a very disappointed daughter, so get your stock right in future or have back up as I do with my own company
Houghtoncountry.co.uk- Logo - reviews
Houghtoncountry.co.uk- Logo - reviews
 Answer by Houghtoncountry.co.uk
1 year ago
Many thanks for your feedback, and we are disappointed to hear you have been unsatisfied. Unfortunately, as I am sure you can appreciate, in retail businesses stock discrepancies do occur even with sophisticated stock control systems and for this we can only appologise and refund immediately as we have done for you.
Read more

What other customers say about their experience with Houghtoncountry.co.uk

Filter 
 Sort order relevance 
1 year ago
paid for tracked delivery sent a tracking number spent 3 days tracking it for it to come normal mail, poor service
 Verified review|
Houghtoncountry.co.uk- Logo - reviews
Houghtoncountry.co.uk- Logo - reviews
 Answer by Houghtoncountry.co.uk
1 year ago
Many thanks for your feedback, our standard delivery service is 2-5 working days so we are pleased to hear the item arrived in this time frame.