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Top positive review
10 Oct 2023
Verified review
Website good, products excellent, good prices, prompt delivery. Only problem was FedEx paying the VAT when NO VAT was payable. Now being bombarded with emails demanding payment of VAT when all of the paperwork showing exemption was attached to the parcel.
But this is not the fault of Oxigi, (other than using FedEx)
Ordered extension oxygen hose for oxygen machine for COPD wife. It was meant to be delivered last week by DPD. On "Parcel Tracking" it showed the parcel as in transit yet returned to sender even though this house is occupied constantly 24 hrs a day and no "tried to deliver" note. I contacted Oxigo's chat room and Maxim assured me that the parcel was to be resent as Oxigo had received it back. Since then I have not heard a word or informed of what is happening.
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Reviews for Oxigo
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28 Mar 2024
Verified review
Good products Good customer service.
Somedelay with one of my items, necessitating a cple of interational calls - well handled.
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4 days ago
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The most efficient company I have had the pleasure to deal with. Even answered my emails at weekend evening.
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Answer by Oxigo
3 days ago
Great to hear, thank you for your review! We hope to welcome you again in our online store. Kind regards, the Oxigo team
5 Apr 2024
Verified review
My delivery emails in a foreign language. Need English!
I received my order yesterday thank you
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Answer by Oxigo
5 Apr 2024
Thank you for your review and our apologies for the emails in the wrong language. This seems to have been a temporary issue in our shipping system and should now be solved. Despite of this best of luck with the ordered product! Kind regards, the Oxigo team
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