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Oxigo
Reviews:

83 reviews in the last 12 months551 total reviews  

4.84
Excellent

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Top positive review

10 Oct 2023
 Verified review
Website good, products excellent, good prices, prompt delivery. Only problem was FedEx paying the VAT when NO VAT was payable. Now being bombarded with emails demanding payment of VAT when all of the paperwork showing exemption was attached to the parcel. But this is not the fault of Oxigi, (other than using FedEx)

Top negative review

4 Sept 2023
 Verified review
Ordered extension oxygen hose for oxygen machine for COPD wife. It was meant to be delivered last week by DPD. On "Parcel Tracking" it showed the parcel as in transit yet returned to sender even though this house is occupied constantly 24 hrs a day and no "tried to deliver" note. I contacted Oxigo's chat room and Maxim assured me that the parcel was to be resent as Oxigo had received it back. Since then I have not heard a word or informed of what is happening.
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Reviews for Oxigo

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10 Oct 2023
 Verified review

VAT Glitch - excellent products

Website good, products excellent, good prices, prompt delivery. Only problem was FedEx paying the VAT when NO VAT was payable. Now being bombarded with emails demanding payment of VAT when all of the paperwork showing exemption was attached to the parcel. But this is not the fault of Oxigi, (other than using FedEx)
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5 Sept 2023
 Verified review

Excellent, would definitely use again.

Great customer service with questions I had about a purchase. Very quick delivery considering it was overseas - less than a week! Very easy to pay import duties through the courier. Very reasonable prices, better than UK companies include duty to pay which are not set or received by the company.
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26 Oct 2023
 Verified review
I was traveling in Europe and was not sure how to get a battery ordered. I am from the United States and Amazon could not deliver a battery to Amsterdam. Eric at Oxigo was my first contact- very helpful. The ordering and delivery was prompt and efficient. Thank you.
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Answer by Oxigo
29 Oct 2023
We are glad we could be of service to you, thank you for your review! Enjoy the rest of your trip. Kind regards, the Oxigo team
1 Oct 2023
 Verified review
Very good and professional pre and after sales service. Real people on the live chat, swift response over email. Good prices, good product selection, fast shipping. Very reliable and trustworthy shop.
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20 Oct 2023
 Verified review
Trouble free ordering, clear and concise instructions. Ordered and order confirmed on 11th Oct, shipped on the 13th received at 14.00hrs on 14th Oct. Perfection
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31 May 2023
 Verified review
Great easy use ordering process I was kept informed of the process and delivery status all the way to my front door. Product as advertised and well packaged.
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Answer by Oxigo
5 Jun 2023
Thank you for your review! We are glad to read it was a smooth order process. Kind regards, the Oxigo team
20 Sept 2023
 Verified review

Perfect seller.

Shortly after the purchase, Martijn contacted me. After a few hours, the parcel was sent. Delivered to the UK after 2 days. Wholeheartedly recommendable.
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Answer by Oxigo
21 Sept 2023
Thank you very much for your positive review, that's good to hear. We remain at your disposal. Best regards, the Oxigo team
FP
Freda P.
Nottingham
9 Aug 2023
 Verified review

Great Assistance

We are very pleased with your vital assistance in both stocking the Inogen G3 Oxygen concentrator Columns we urgently required and shipping promptly.
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27 Feb 2024
 Verified review

No account savable

The delivery was quick. I have not received an invoice. Unfortunately I couldn't create an account and see my order. The goods went to Ireland.
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17 Nov 2023
 Verified review
Delighted with my purchase. Great support and fast delivery. I wish the delivery cost could be less, but all in all delighted. Well done Oxigo
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Answer by Oxigo
17 Nov 2023
Thank you for your review! Unfortunately shipping to Ireland is expensive for us, we are already making a small loss on the shipment. Despite of this we hope to welcome you again in our online store! Kind regards, the Oxigo team
5 Nov 2023
 Verified review
Quick service, even getting my order to another continent. Excellent communication. Would recommend them, or order from them again.
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23 Oct 2023
 Verified review
They answered my questions and attended to my requests. Very pleasant to deal with. They could offer more value on the shipping.
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Answer by Oxigo
29 Oct 2023
Thank you very much for your review! We hope to welcome you again in our online store. Kind regards, the Oxigo team
GM
Georgios M.
Thessaloniki
14 Jul 2023
 Verified review
the dpd courier OXICO uses is probably one of the worst they exist. please avoid : https://www.dpd.com/en/
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Answer by Oxigo
16 Jul 2023
We're very sorry to read you are not satisfied with the service of our courier. Unfortunately shipping to Greece takes a long time, 7 working days. On future orders we can use an express service with a different courier if you want, in that case please contact us before placing the order. Kind regards, the Oxigo team
29 Sept 2023
 Verified review
Good information, packing and delivery perfect, pricing and quality of parts I need is allways very good.
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12 Oct 2023
 Verified review
Very helpful and responsive with individualised attention from customer support in advance of shipping.
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14 Nov 2023
 Verified review
Great support prior to delivery, process went perfect, been supported in English and German languages.
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21 Jul 2023
 Verified review
Ease of ordering. Delivery excellent would it e possible to notify delivery the day before.?
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26 Jul 2023
 Verified review

Excellent service

Very efficient service. I’d highly recommend OXIGO and would certainly use them agin.
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3 Sept 2023
 Verified review

Ordered on the Sunday

the Sunday, received it on the following Wednesday. Fantastic quick delivery.
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26 Nov 2023
 Verified review
I ordered sleep weaver facemask. A few days later, it arrived. No problems.
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