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Top positive review
10 Oct 2023
Verified review
Website good, products excellent, good prices, prompt delivery. Only problem was FedEx paying the VAT when NO VAT was payable. Now being bombarded with emails demanding payment of VAT when all of the paperwork showing exemption was attached to the parcel.
But this is not the fault of Oxigi, (other than using FedEx)
Ordered extension oxygen hose for oxygen machine for COPD wife. It was meant to be delivered last week by DPD. On "Parcel Tracking" it showed the parcel as in transit yet returned to sender even though this house is occupied constantly 24 hrs a day and no "tried to deliver" note. I contacted Oxigo's chat room and Maxim assured me that the parcel was to be resent as Oxigo had received it back. Since then I have not heard a word or informed of what is happening.
the dpd courier OXICO uses is probably one of the worst they exist.
please avoid : https://www.dpd.com/en/
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Answer by Oxigo
16 Jul 2023
We're very sorry to read you are not satisfied with the service of our courier. Unfortunately shipping to Greece takes a long time, 7 working days. On future orders we can use an express service with a different courier if you want, in that case please contact us before placing the order. Kind regards, the Oxigo team
29 Sept 2023
Verified review
Good information, packing and delivery perfect, pricing and quality of parts I need is allways very good.
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12 Oct 2023
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Very helpful and responsive with individualised attention from customer support in advance of shipping.
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14 Nov 2023
Verified review
Great support prior to delivery, process went perfect, been supported in English and German languages.
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21 Jul 2023
Verified review
Ease of ordering.
Delivery excellent would it e possible to notify delivery the day before.?
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26 Jul 2023
Verified review
Excellent service
Very efficient service. I’d highly recommend OXIGO and would certainly use them agin.
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3 Sept 2023
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Ordered on the Sunday
the Sunday, received it on the following Wednesday. Fantastic quick delivery.
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26 Nov 2023
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I ordered sleep weaver facemask. A few days later, it arrived. No problems.
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9 Nov 2023
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The ability to view and see first hand a variety of CPAP options and masks.
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10 Oct 2023
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Easy customer interface, prompt shipment, highly recommend this vendor
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10 Jul 2023
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Effective delivery from Europe. Customs process did not cause delays.
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Answer by Oxigo
11 Jul 2023
Thank you for your review! We are glad your order was delivered smoothly. We hope to welcome you again in our online store, kind regards, the Oxigo team
15 Jul 2023
Verified review
Very professional and quality of service. Product as advertised.
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8 Nov 2023
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Fast efficient dispatch, goods as ordered and described. AAA+++
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7 Jun 2023
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Great service in selecting the equipment and prompt delivery
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28 Aug 2023
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Excellent service, goods well packed and delivered promptly
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