Certificate for Oxigo
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Certified shop
This shop fulfils the Trusted Shops quality criteria (Details). -
Money-back guarantee
(Details) Protected for 30 days by the Trusted Shops guarantee (Details). -
Customer Service
If you have any questions, contact the online shop or, if necessary, Trusted Shops.
Approved on
26/03/2018
Valid until
25/03/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Managing Director Trusted Shops GmbH
Reviews for Oxigo
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- Delivery
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- Goods
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- Customer service
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Experience with Oxigo
Date of publication
17/07/2019
Date of order
06/07/2019
17/07/2019
Easy to order, good information, as to where goods were, delivery on time, good quality. well done.
Oxigo replies: 19/07/2019
Thank you for your review, this is what makes our work worth while! We hope to welcome you again, kind regards, the Oxigo team
Date of publication
08/07/2019
Date of order
24/06/2019
08/07/2019
Once my order was placed everything went as expected. Delivery within 2 days, goods as described and the seller reacted quickly to my order.
Date of publication
06/07/2019
Date of order
27/06/2019
06/07/2019
The product was easy to order, and arrived on time and was a good product, as advertised.
Date of publication
29/06/2019
Date of order
19/06/2019
29/06/2019
Worked with me to ship to the United States. Unfortunately, Customs held it for 5 days in Memphis, TN, said they needed to know the manufacturer. When it arrived, the box was soaking wet. Driver asked me if I wanted to refuse it, I told him no, ripped it open and filter was in plastic bag so all was good. First experience with a foreign purchase other than China on EBay.
Oxigo replies: 04/07/2019
Thank you very much for your review. We're sorry to hear the delivery wasn't as smooth as it is supposed to be! Luckily the product was packed safely. Of course if it was damaged after all, we would have replaced it for you. Kind regards, the Oxigo team
Date of publication
24/06/2019
Date of order
18/06/2019
24/06/2019
Although I was worried about service for my unit when I bought it from you in 2016, I have to admit that your service is spotless, and the delivery times between Spain & the Netherlands aren't too bad or too expensive. Maybe someday you'll offer service locally.... in any event, your team has always been extremely helpful, professional and really fast.
Date of publication
20/06/2019
Date of order
15/06/2019
20/06/2019
I have had good experience with OXIGO in the past so therefore I turned to this company when I needed a new oxygen concentrator. The transaction went well again. I received my order two days after placing it. Very good product.
Date of publication
17/06/2019
Date of order
12/06/2019
17/06/2019
Excellent service from ordering to delivery. Everything happened as promised. Really pleased with the service.
Date of publication
10/06/2019
Date of order
05/06/2019
10/06/2019
The product is very good thanks
Date of publication
06/06/2019
Date of order
28/05/2019
06/06/2019
Fast delivery and an excellent product
Date of publication
22/05/2019
Date of order
16/05/2019
22/05/2019
Very pleased with this service. Thank you.
Date of publication
19/05/2019
Date of order
14/05/2019
19/05/2019
Ordered the goods and it came in 3 days very good
Date of publication
04/05/2019
Date of order
25/04/2019
04/05/2019
All items delivered safely and extremely well protected. Happy that it came with UK plug although a European one would have been fine. Ordered extra cannula and tubing which was not available from UK dealer. Everything fits nicely into a 23 wheeled suitcase. Very pleased thanks.
Date of publication
25/04/2019
Date of order
21/04/2019
25/04/2019
Excellent service, battery arrived in 3 working days.
Date of publication
25/04/2019
Date of order
20/04/2019
25/04/2019
Prima product, prima service
Date of publication
21/04/2019
Date of order
17/04/2019
21/04/2019
This is an excellent company to deal with. They are very prompt at sending goods out. On this occasion I had reason to phone. The gentleman I spoke to was extremely polite and very helpful. If only all companies could be like this.
Oxigo replies: 23/04/2019
Thank you very much for your review and your kind words Experiences like these make our work worth our while. We are glad we could be of service to you and hope to welcome you again. Kind regards, the Oxigo team.
Date of publication
17/04/2019
Date of order
12/04/2019
17/04/2019
Fast and free shipping, with tracking available
Date of publication
13/04/2019
Date of order
09/04/2019
13/04/2019
1st class service, goods as described .
Date of publication
11/04/2019
Date of order
06/04/2019
11/04/2019
Yes excellent on all aspects
Date of publication
05/04/2019
Date of order
01/04/2019
05/04/2019
Easy to order. Order acted upon promptly. Delivery was on time and I was kept informed of the various stages of the delivery. Excellent service once again.
Date of publication
02/04/2019
Date of order
21/03/2019
02/04/2019
Thank you you so mush for your prompt delivery. Very pleased with
your service
your service
Oxigo replies: 04/04/2019
You're very welcome, great to hear! We hope to see you again. Regards, the Oxigo team
Date of publication
01/04/2019
Date of order
28/03/2019
01/04/2019
Excellent service from this retailer based in Utrect, Holland. It’s a pity Brexit may have a negative impact on the future speed and efficiency of delivery let alone the possibilty of WTO taxes if the UK leaves without a deal with the EU. No further comment needed.
Date of publication
15/03/2019
Date of order
11/03/2019
15/03/2019
excellent on all accounts
Date of publication
15/03/2019
Date of order
11/03/2019
15/03/2019
The shipment arrived to Croatia in less than three days.
Great service
Great service
Date of publication
12/03/2019
Date of order
04/03/2019
12/03/2019
Ordered Monday night, delivered Friday morning to pre-advised delivery slot.
Excellent service, will buy from Oxigo again
Excellent service, will buy from Oxigo again
Oxigo replies: 13/03/2019
Thank you for your review We are looking forward to welcoming you in our store again. Kind regards, the Oxigo team
Date of publication
26/02/2019
Date of order
22/02/2019
26/02/2019
ordered and delivered in 2 days. Excellent service
Date of publication
19/02/2019
Date of order
14/02/2019
19/02/2019
Very pleased with Service Thank you
Oxigo replies: 20/02/2019
You're very welcome! Thank you for your review. The Oxigo team.
Date of publication
16/02/2019
Date of order
10/02/2019
16/02/2019
Missing humidifier
Oxigo replies: 18/02/2019
Thank you for your review! Unfortunately this product does not include a humidifier. We have sent you an email. Kind regards, the Oxigo team
Date of publication
07/02/2019
Date of order
03/02/2019
07/02/2019
Quick and effective service
Date of publication
02/02/2019
Date of order
25/01/2019
02/02/2019
I giorni di consegna sono stati 7 dal momento della richiesta e del pagamento, 5 lavorativi.
Il pagamento delle spese di spedizione pari a 19,95 euro per la consegna di un acquisto pari a un importo di 120,00 euro.
Queste le due cose che si potrebbero migliorare.
Il servizio ottiene comunque una buona valutazione per la cura e l'attenzione riservata sia alla merce sia al cliente.
Il pagamento delle spese di spedizione pari a 19,95 euro per la consegna di un acquisto pari a un importo di 120,00 euro.
Queste le due cose che si potrebbero migliorare.
Il servizio ottiene comunque una buona valutazione per la cura e l'attenzione riservata sia alla merce sia al cliente.
Date of publication
31/01/2019
Date of order
25/01/2019
31/01/2019
Order packed well, shipped rapidly and arrived on schedule.
Couldn't ask for more.
Couldn't ask for more.
Date of publication
26/01/2019
Date of order
13/01/2019
26/01/2019
Excellent service as always from OXIGO.
Oxigo replies: 28/01/2019
Thank you for your review! The Oxigo team
Date of publication
25/01/2019
Date of order
21/01/2019
25/01/2019
Pleasure to do business and very prompt delivery.
Date of publication
21/01/2019
Date of order
15/01/2019
21/01/2019
My purchase arrived quickly and I had the help I needed from staff,
Oxigo replies: 22/01/2019
We're glad we could be of service to you! Thank you for your review, the Oxigo team
Date of publication
09/01/2019
Date of order
04/01/2019
09/01/2019
first class service, 3 day from the Nederlands unbelievable,thanks for getting it hear so fast
Oxigo replies: 10/01/2019
Thank you for your review! We are glad you are happy with the delivery time, and hope to welcome you again in our online store. The Oxigo team
Date of publication
02/01/2019
Date of order
27/12/2018
02/01/2019
I realise it’s still the Festive season, but we were promised a delivery of our item on 31st March and as at 15 46 hours on the 2nd January we are still awaiting the package. My wife is becoming increasingly concerned at this delay.
David Hunt
David Hunt
Oxigo replies: 04/01/2019
Dear Mr Hunt, thank you very much for your review. We're sorry to hear the delivery wasn't up to your expectations. We see the shipment was delayed indeed, but has meanwhile been delivered. We apologize for the delay, and despite of this we hope to welcome you again in our online store. Regards, the Oxigo team
Date of publication
25/12/2018
Date of order
20/12/2018
25/12/2018
Outstanding service
Date of publication
16/12/2018
Date of order
10/12/2018
16/12/2018
Very efficient service thank you
Oxigo replies: 18/12/2018
You're very welcome! Regards, the Oxigo team
Oxigo
The sleep and oxygen specialist!
Oxigo was certified by Trusted Shops on 26/03/2018.
Owner
Oxigo B.V.
Groeneweg 162
3981 CP Bunnik
Netherlands
Groeneweg 162
3981 CP Bunnik
Netherlands
Authorized representative
Erik Ploegh
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Oxigo in their own words.
Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor
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