Certificate for Oxigo
-
Certified shop
This shop fulfils the Trusted Shops quality criteria (Details). -
Money-back guarantee
(Details) Protected for 30 days by the Trusted Shops guarantee (Details). -
Customer Service
If you have any questions, contact the online shop or, if necessary, Trusted Shops.
Approved on
26/03/2018
Valid until
25/03/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Managing Director Trusted Shops GmbH
Reviews for Oxigo
-
- Delivery
-
-
- Goods
-
-
- Customer service
-
Experience with Oxigo
Date of publication
09/09/2019
Date of order
04/09/2019
09/09/2019
Easy to order and prompt delivery
Date of publication
07/09/2019
Date of order
02/09/2019
07/09/2019
Everything top notch
Date of publication
06/09/2019
Date of order
01/09/2019
06/09/2019
Excellent service. Fast shipping.
Date of publication
02/09/2019
Date of order
02/01/2019
02/09/2019
Excellent services and speedy delivery. Will definitely purchase from Oxigo again when needed in the future.
Date of publication
31/08/2019
Date of order
26/08/2019
31/08/2019
I am so pleased I shopped with Oxigo. I purchased 2 Inogen oneG3 columns.
Customer Service was excellent.
Product arrived promptly and was well packed. Instructions on how to fit them was really good and I am now back to being able to get about without having to carry Oxygen Cylinders. I can’t thank Oxigo enough.
Customer Service was excellent.
Product arrived promptly and was well packed. Instructions on how to fit them was really good and I am now back to being able to get about without having to carry Oxygen Cylinders. I can’t thank Oxigo enough.
Date of publication
28/08/2019
Date of order
23/08/2019
28/08/2019
Fantastic service, fast shipping. I have no doubts about ordering from you again.
Date of publication
26/08/2019
Date of order
20/08/2019
26/08/2019
I have used Oxigo twice - once for a portable machine purchase and the second for a stationary machine rental. In both cases, customer service has been excellent. The team go above and beyond to make things happen for customers. In my case, they arranged for international shipping within a very short dispatch time and in case of the rental, I had the machine within 3 days of placing the order.
Date of publication
26/08/2019
Date of order
19/08/2019
26/08/2019
I will always use this store every time they are excellent.
Date of publication
19/08/2019
Date of order
28/05/2019
19/08/2019
Very honest, reliable, and timely.
Date of publication
16/08/2019
Date of order
11/08/2019
16/08/2019
Helpful staff and quick service
Date of publication
16/08/2019
Date of order
10/07/2019
16/08/2019
Item is excellent. Thank you
Oxigo replies: 19/08/2019
Thank you very much for your review We are glad you are satisfied with the item and we hope to welcome you again in our online store. Kind regards, the Oxigo team
Date of publication
15/08/2019
Date of order
10/08/2019
15/08/2019
Very good service very quick delivery as well
Date of publication
09/08/2019
Date of order
04/08/2019
09/08/2019
Order not delivered....columns out of stock’
Poor stock management
Poor stock management
Oxigo replies: 11/08/2019
Thank you for your review. This manufacturer is usually very fast on deliveries, however at the moment they are having difficulties with this particular product. As we had already informed you by email, we expect to ship your order early next week. Our apologies for this delay Regards, the Oxigo team
Date of publication
03/08/2019
Date of order
28/07/2019
03/08/2019
All the services were excellent.
Date of publication
25/07/2019
Date of order
18/07/2019
25/07/2019
As usual, all went acording to plan when I ordered from this vendor
Date of publication
17/07/2019
Date of order
06/07/2019
17/07/2019
Easy to order, good information, as to where goods were, delivery on time, good quality. well done.
Oxigo replies: 19/07/2019
Thank you for your review, this is what makes our work worth while! We hope to welcome you again, kind regards, the Oxigo team
Date of publication
08/07/2019
Date of order
24/06/2019
08/07/2019
Once my order was placed everything went as expected. Delivery within 2 days, goods as described and the seller reacted quickly to my order.
Date of publication
06/07/2019
Date of order
27/06/2019
06/07/2019
The product was easy to order, and arrived on time and was a good product, as advertised.
Date of publication
29/06/2019
Date of order
19/06/2019
29/06/2019
Worked with me to ship to the United States. Unfortunately, Customs held it for 5 days in Memphis, TN, said they needed to know the manufacturer. When it arrived, the box was soaking wet. Driver asked me if I wanted to refuse it, I told him no, ripped it open and filter was in plastic bag so all was good. First experience with a foreign purchase other than China on EBay.
Oxigo replies: 04/07/2019
Thank you very much for your review. We're sorry to hear the delivery wasn't as smooth as it is supposed to be! Luckily the product was packed safely. Of course if it was damaged after all, we would have replaced it for you. Kind regards, the Oxigo team
Date of publication
24/06/2019
Date of order
18/06/2019
24/06/2019
Although I was worried about service for my unit when I bought it from you in 2016, I have to admit that your service is spotless, and the delivery times between Spain & the Netherlands aren't too bad or too expensive. Maybe someday you'll offer service locally.... in any event, your team has always been extremely helpful, professional and really fast.
Date of publication
20/06/2019
Date of order
15/06/2019
20/06/2019
I have had good experience with OXIGO in the past so therefore I turned to this company when I needed a new oxygen concentrator. The transaction went well again. I received my order two days after placing it. Very good product.
Date of publication
17/06/2019
Date of order
12/06/2019
17/06/2019
Excellent service from ordering to delivery. Everything happened as promised. Really pleased with the service.
Date of publication
10/06/2019
Date of order
05/06/2019
10/06/2019
The product is very good thanks
Date of publication
06/06/2019
Date of order
28/05/2019
06/06/2019
Fast delivery and an excellent product
Date of publication
22/05/2019
Date of order
16/05/2019
22/05/2019
Very pleased with this service. Thank you.
Date of publication
19/05/2019
Date of order
14/05/2019
19/05/2019
Ordered the goods and it came in 3 days very good
Date of publication
04/05/2019
Date of order
25/04/2019
04/05/2019
All items delivered safely and extremely well protected. Happy that it came with UK plug although a European one would have been fine. Ordered extra cannula and tubing which was not available from UK dealer. Everything fits nicely into a 23 wheeled suitcase. Very pleased thanks.
Date of publication
25/04/2019
Date of order
21/04/2019
25/04/2019
Excellent service, battery arrived in 3 working days.
Date of publication
25/04/2019
Date of order
20/04/2019
25/04/2019
Prima product, prima service
Date of publication
21/04/2019
Date of order
17/04/2019
21/04/2019
This is an excellent company to deal with. They are very prompt at sending goods out. On this occasion I had reason to phone. The gentleman I spoke to was extremely polite and very helpful. If only all companies could be like this.
Oxigo replies: 23/04/2019
Thank you very much for your review and your kind words Experiences like these make our work worth our while. We are glad we could be of service to you and hope to welcome you again. Kind regards, the Oxigo team.
Date of publication
17/04/2019
Date of order
12/04/2019
17/04/2019
Fast and free shipping, with tracking available
Date of publication
13/04/2019
Date of order
09/04/2019
13/04/2019
1st class service, goods as described .
Date of publication
11/04/2019
Date of order
06/04/2019
11/04/2019
Yes excellent on all aspects
Date of publication
05/04/2019
Date of order
01/04/2019
05/04/2019
Easy to order. Order acted upon promptly. Delivery was on time and I was kept informed of the various stages of the delivery. Excellent service once again.
Date of publication
02/04/2019
Date of order
21/03/2019
02/04/2019
Thank you you so mush for your prompt delivery. Very pleased with
your service
your service
Oxigo replies: 04/04/2019
You're very welcome, great to hear! We hope to see you again. Regards, the Oxigo team
Oxigo
The sleep and oxygen specialist!
Oxigo was certified by Trusted Shops on 26/03/2018.
Owner
Oxigo B.V.
Groeneweg 162
3981 CP Bunnik
Netherlands
Groeneweg 162
3981 CP Bunnik
Netherlands
Authorized representative
Erik Ploegh
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Oxigo in their own words.
Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor
Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.
Customer reviews