OxigoReviews:
99 reviews in the last 12 months533 total reviews
Excellent
TrustmarkValid
Top positive review
3 Mar 2023
Verified review
The shipping company tried (how hard?) to deliver to my home at 10:30 yesterday morning and failed. I believe they had my cellphone number and I was home all day but now I have to retrieve it from a store 700 m away, and my oxygen dependence makes that pretty hard for me. The package was shipped very quickly but this half-hearted delivery by BRT nullified that advantage.
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Top negative review
4 Sept 2023
Verified review
Ordered extension oxygen hose for oxygen machine for COPD wife. It was meant to be delivered last week by DPD. On "Parcel Tracking" it showed the parcel as in transit yet returned to sender even though this house is occupied constantly 24 hrs a day and no "tried to deliver" note. I contacted Oxigo's chat room and Maxim assured me that the parcel was to be resent as Oxigo had received it back. Since then I have not heard a word or informed of what is happening.
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Reviews for Oxigo
HH
Hugo H.
Gent
3 days ago
Verified review
The delivery was faster than expected, I ordered on a friday and already had everything delivered on saturday. Wasn't expecting it before monday but was so glad it arrived sooner as I was really struggling with my CPAP therapy.
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17 Nov 2023
Verified review
Delighted with my purchase.
Great support and fast delivery.
I wish the delivery cost could be less, but all in all delighted.
Well done Oxigo
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Answer by Oxigo
17 Nov 2023
Thank you for your review! Unfortunately shipping to Ireland is expensive for us, we are already making a small loss on the shipment. Despite of this we hope to welcome you again in our online store! Kind regards, the Oxigo team
4 days ago
Verified review
Great prices and fast delivery. Relatively high cost of shipping, but still considerably cheaper than the competition.
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14 Nov 2023
Verified review
Great support prior to delivery, process went perfect, been supported in English and German languages.
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26 Nov 2023
Verified review
I ordered sleep weaver facemask. A few days later, it arrived. No problems.
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AS
Andrzej S.
Aalsmeer
27 Nov 2023
Verified review
Good Shop - on line
Fast delivery with an electronic receipt. I recommend!
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10 days ago
Verified review
Soft cannulas
Quick, efficient and value for money.
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19 Nov 2023
Verified review
quick, efficient, no fuss
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24 Nov 2023
Verified review
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15 Nov 2023
Verified review
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26 Oct 2023
Verified review
I was traveling in Europe and was not sure how to get a battery ordered. I am from the United States and Amazon could not deliver a battery to Amsterdam. Eric at Oxigo was my first contact- very helpful. The ordering and delivery was prompt and efficient. Thank you.
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Answer by Oxigo
29 Oct 2023
We are glad we could be of service to you, thank you for your review! Enjoy the rest of your trip. Kind regards, the Oxigo team
20 Oct 2023
Verified review
Trouble free ordering, clear and concise instructions. Ordered and order confirmed on 11th Oct, shipped on the 13th received at 14.00hrs on 14th Oct. Perfection
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5 Nov 2023
Verified review
Quick service, even getting my order to another continent. Excellent communication. Would recommend them, or order from them again.
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23 Oct 2023
Verified review
They answered my questions and attended to my requests. Very pleasant to deal with. They could offer more value on the shipping.
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Answer by Oxigo
29 Oct 2023
Thank you very much for your review! We hope to welcome you again in our online store. Kind regards, the Oxigo team
12 Oct 2023
Verified review
Very helpful and responsive with individualised attention from customer support in advance of shipping.
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9 Nov 2023
Verified review
The ability to view and see first hand a variety of CPAP options and masks.
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8 Nov 2023
Verified review
Fast efficient dispatch, goods as ordered and described. AAA+++
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10 Oct 2023
Verified review
VAT Glitch - excellent products
Website good, products excellent, good prices, prompt delivery. Only problem was FedEx paying the VAT when NO VAT was payable. Now being bombarded with emails demanding payment of VAT when all of the paperwork showing exemption was attached to the parcel.
But this is not the fault of Oxigi, (other than using FedEx)
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1 Oct 2023
Verified review
Very good and professional pre and after sales service. Real people on the live chat, swift response over email. Good prices, good product selection, fast shipping. Very reliable and trustworthy shop.
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20 Sept 2023
Verified review
Perfect seller.
Shortly after the purchase, Martijn contacted me. After a few hours, the parcel was sent. Delivered to the UK after 2 days. Wholeheartedly recommendable.
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Answer by Oxigo
21 Sept 2023
Thank you very much for your positive review, that's good to hear. We remain at your disposal. Best regards, the Oxigo team