Certificate for Oxigo

No. X812A32335818D7AFDDB0DD6E8517BDAA
 

Approved on
26/03/2018
Valid until
25/03/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Oxigo



Excellent

4.92/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 67 Trusted Shops reviews collected in the last 12 months.
In total, Oxigo has already collected 138 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
22/05/2019
Date of order
16/05/2019
22/05/2019
Very pleased with this service. Thank you.
5.00
Excellent

Date of publication
19/05/2019
Date of order
14/05/2019
19/05/2019
Ordered the goods and it came in 3 days very good
5.00
Excellent

Date of publication
04/05/2019
Date of order
25/04/2019
04/05/2019
All items delivered safely and extremely well protected. Happy that it came with UK plug although a European one would have been fine. Ordered extra cannula and tubing which was not available from UK dealer. Everything fits nicely into a 23 wheeled suitcase. Very pleased thanks.
5.00
Excellent

Date of publication
25/04/2019
Date of order
21/04/2019
25/04/2019
Excellent service, battery arrived in 3 working days.
5.00
Excellent

Date of publication
25/04/2019
Date of order
20/04/2019
25/04/2019
Prima product, prima service
5.00
Excellent

Date of publication
21/04/2019
Date of order
17/04/2019
21/04/2019
This is an excellent company to deal with. They are very prompt at sending goods out. On this occasion I had reason to phone. The gentleman I spoke to was extremely polite and very helpful. If only all companies could be like this.
5.00
Excellent

Oxigo replies: 23/04/2019
Thank you very much for your review and your kind words Experiences like these make our work worth our while. We are glad we could be of service to you and hope to welcome you again. Kind regards, the Oxigo team.

Date of publication
17/04/2019
Date of order
12/04/2019
17/04/2019
Fast and free shipping, with tracking available
5.00
Excellent

Date of publication
13/04/2019
Date of order
09/04/2019
13/04/2019
1st class service, goods as described .
5.00
Excellent

Date of publication
11/04/2019
Date of order
06/04/2019
11/04/2019
Yes excellent on all aspects
5.00
Excellent

Date of publication
05/04/2019
Date of order
01/04/2019
05/04/2019
Easy to order. Order acted upon promptly. Delivery was on time and I was kept informed of the various stages of the delivery. Excellent service once again.
5.00
Excellent

Date of publication
02/04/2019
Date of order
21/03/2019
02/04/2019
Thank you you so mush for your prompt delivery. Very pleased with
your service
5.00
Excellent

Oxigo replies: 04/04/2019
You're very welcome, great to hear! We hope to see you again. Regards, the Oxigo team

Date of publication
01/04/2019
Date of order
28/03/2019
01/04/2019
Excellent service from this retailer based in Utrect, Holland. It’s a pity Brexit may have a negative impact on the future speed and efficiency of delivery let alone the possibilty of WTO taxes if the UK leaves without a deal with the EU. No further comment needed.
5.00
Excellent

Date of publication
15/03/2019
Date of order
11/03/2019
15/03/2019
excellent on all accounts
5.00
Excellent

Date of publication
15/03/2019
Date of order
11/03/2019
15/03/2019
The shipment arrived to Croatia in less than three days.
Great service
5.00
Excellent

Date of publication
12/03/2019
Date of order
04/03/2019
12/03/2019
Ordered Monday night, delivered Friday morning to pre-advised delivery slot.
Excellent service, will buy from Oxigo again
5.00
Excellent

Oxigo replies: 13/03/2019
Thank you for your review We are looking forward to welcoming you in our store again. Kind regards, the Oxigo team

Date of publication
08/03/2019
Date of order
04/03/2019
08/03/2019
Very good
5.00
Excellent

Date of publication
26/02/2019
Date of order
22/02/2019
26/02/2019
ordered and delivered in 2 days. Excellent service
5.00
Excellent

Date of publication
19/02/2019
Date of order
14/02/2019
19/02/2019
Very pleased with Service Thank you
5.00
Excellent

Oxigo replies: 20/02/2019
You're very welcome! Thank you for your review. The Oxigo team.

Date of publication
16/02/2019
Date of order
10/02/2019
16/02/2019
Missing humidifier
4.00
Good

Oxigo replies: 18/02/2019
Thank you for your review! Unfortunately this product does not include a humidifier. We have sent you an email. Kind regards, the Oxigo team

Date of publication
07/02/2019
Date of order
03/02/2019
07/02/2019
Quick and effective service
5.00
Excellent

Date of publication
02/02/2019
Date of order
25/01/2019
02/02/2019
I giorni di consegna sono stati 7 dal momento della richiesta e del pagamento, 5 lavorativi.
Il pagamento delle spese di spedizione pari a 19,95 euro per la consegna di un acquisto pari a un importo di 120,00 euro.
Queste le due cose che si potrebbero migliorare.
Il servizio ottiene comunque una buona valutazione per la cura e l'attenzione riservata sia alla merce sia al cliente.
4.00
Good

Date of publication
31/01/2019
Date of order
25/01/2019
31/01/2019
Order packed well, shipped rapidly and arrived on schedule.
Couldn't ask for more.
5.00
Excellent

Date of publication
26/01/2019
Date of order
13/01/2019
26/01/2019
Excellent service as always from OXIGO.
5.00
Excellent

Oxigo replies: 28/01/2019
Thank you for your review! The Oxigo team

Date of publication
25/01/2019
Date of order
21/01/2019
25/01/2019
Pleasure to do business and very prompt delivery.
5.00
Excellent

Date of publication
21/01/2019
Date of order
15/01/2019
21/01/2019
My purchase arrived quickly and I had the help I needed from staff,
5.00
Excellent

Oxigo replies: 22/01/2019
We're glad we could be of service to you! Thank you for your review, the Oxigo team

Date of publication
19/01/2019
Date of order
14/01/2019
19/01/2019
No problems
5.00
Excellent

Date of publication
09/01/2019
Date of order
04/01/2019
09/01/2019
first class service, 3 day from the Nederlands unbelievable,thanks for getting it hear so fast
5.00
Excellent

Oxigo replies: 10/01/2019
Thank you for your review! We are glad you are happy with the delivery time, and hope to welcome you again in our online store. The Oxigo team

Date of publication
02/01/2019
Date of order
27/12/2018
02/01/2019
I realise it’s still the Festive season, but we were promised a delivery of our item on 31st March and as at 15 46 hours on the 2nd January we are still awaiting the package. My wife is becoming increasingly concerned at this delay.
David Hunt
3.67
Good

Oxigo replies: 04/01/2019
Dear Mr Hunt, thank you very much for your review. We're sorry to hear the delivery wasn't up to your expectations. We see the shipment was delayed indeed, but has meanwhile been delivered. We apologize for the delay, and despite of this we hope to welcome you again in our online store. Regards, the Oxigo team

Date of publication
25/12/2018
Date of order
20/12/2018
25/12/2018
Outstanding service
5.00
Excellent

Date of publication
16/12/2018
Date of order
10/12/2018
16/12/2018
Very efficient service thank you
5.00
Excellent

Oxigo replies: 18/12/2018
You're very welcome! Regards, the Oxigo team

Date of publication
16/12/2018
Date of order
30/07/2018
16/12/2018
I purchased 2 8-cell batteries and 1 external charger for my dad’s Inogen G4 in August this year. These items work very well and my dad is very happy with the extended hours. Special thanks to our salesperson - Erik. He has been very helpful in answering my many questions. The delivery was also very smooth and quick.
5.00
Excellent

Oxigo replies: 18/12/2018
Thank you for the review! Good to hear your dad is happy with the products. Erik sends his regards. The Oxigo team

Date of publication
03/12/2018
Date of order
28/11/2018
03/12/2018
This is my second order and confirm an excellent, professional service with attentive customer care
5.00
Excellent

Oxigo replies: 05/12/2018
Thank you for your continued business We're glad to hear you are satisfied and look forward to welcoming you again. Kind regards, the Oxigo team

Date of publication
22/11/2018
Date of order
31/10/2018
22/11/2018
Once again, Oxigo has shown excellent service and smooth ordering/delivery process. Always helpful and thoughtful. Thanks.
5.00
Excellent

Oxigo replies: 23/11/2018
Thank you for your review! It was our pleasure being of service to you again. Kind regards, the Oxigo team

Date of publication
21/11/2018
Date of order
17/11/2018
21/11/2018
Every thing as it be all ok
5.00
Excellent

Oxigo replies: 23/11/2018
Thank you very much for your review, we hope to welcome you again the Oxigo team

Date of publication
14/11/2018
Date of order
09/11/2018
14/11/2018
Everything was sent quickly and in perfect condition.
5.00
Excellent

Date of publication
07/11/2018
Date of order
21/10/2018
07/11/2018
Erik Ploegh was extremely helpful & efficient. The products were delivered and received within time specified. Highly recommend Oxigo
4.67
Excellent

Date of publication
06/11/2018
Date of order
10/10/2018
06/11/2018
Super Service Absolut Empfehlenswert... Versand erfolgte schnell nach Teneriffa Inogen 4 Gerät Bestellt.

Auch bei Fragen und Hilfe wurde immer SOFORT und SCHNELL und Kompetent geholfen

100 Sterne Plus Top Service

Grüße aus Spanien Dirk
5.00
Excellent

Oxigo replies: 07/11/2018
Thank you for your review, it was a pleasure being of service to you. Liebe Grüße nach Spanien! The Oxigo team

Date of publication
06/11/2018
Date of order
30/09/2018
06/11/2018
Tevreden over product
5.00
Excellent

Date of publication
06/11/2018
Date of order
13/09/2018
06/11/2018
Perfect keep on
5.00
Excellent

Oxigo replies: 07/11/2018
Thank you for your review! We are glad to hear you are satisfied. We hope to welcome you again, the Oxigo team

Date of publication
24/10/2018
Date of order
20/10/2018
24/10/2018
Every aspect from order to delivery at my door and progress emails in between
was first rate
5.00
Excellent

Oxigo customer reviews

Oxigo

The sleep and oxygen specialist!

Oxigo was certified by Trusted Shops on 26/03/2018.

Contact
Emmalaan 23
3581HN Utrecht
Netherlands
Tel: 0850190291
info@oxigo.co
Oxigo
Owner
Oxigo B.V.
Emmalaan 23
3581HN Utrecht
Netherlands
Authorized representative
Erik Ploegh
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Oxigo in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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