light11.eu

interior and exterior lighting

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Description
The online shop light 11.eu creates the perfect atmosphere for modern-day living with intelligent home lighting solutions.
Contact
light11.de GmbH
Bozener Str. 13
44229Dortmund
Germany
Trade register
Amtsgericht Dortmund HRB 22504
Authorised representative
Thomas Unger

Reviews for light11.eu

4.87 / 5.00
Excellent
How is the rating calculated?

231 reviews in the last 12 months

90 %
7 %
1 %
1 %
< 1 %
2,550 total reviews

What other customers say about their experience with light11.eu

Sort order Latest first 
I have ordered the light on 25th of December and the website said delivery in 48 hours. Today 3rd of January I still waiting.. Looks like the light will come on the week of the 6th. Two week after. I ordered things in Amazon and regardless the holidays I have received what I have ordered. In the light11 website should be more clear about the delivery time
 
 Verified review|
 Answer by light11.eu
1 week ago
Thank you very much for your recommendation. Due to the high volume and value, the light can not get shipped with a parcel service. It's shipped with our transport company. We regret the delay due to the holidays and the fact, that the web shop didn't have shown any information about it. We will try to make the delivery information more transparent regarding holidays in the future.
11 months ago
Delivery took longer than estimated. The ordered product was painted poorly, but I still desided to keep it to avoid returning process and I was promised a refund. Customer service worked quite ok.
 
 Verified review|
 Answer by light11.eu
11 months ago
We are glad that we were able to find a solution for your problem. The refund as a gesture of goodwill is done already. Although the painting of the shade isn't perfect, you have a very nice pendent light at all.