First time using your services. Very impressed overall. Thank you
4 days ago
5 days ago
When ordered i have been told shipment due abt 45 days from order time. When time come i asked shipment details. Ooopsss! They forget shipping the items. It took another 2-3 weeks items to be shipped. Sorry to say but poor service!
They went out of their way to solve a problem for me that I had with a 20 year old lamp, that wasn't bought from them in the first place.
Their customer service is beyond excellent.
7 days ago
All items as described, and in good condition, although delivered loose in small padded envelope. A small poly bag might have helped!
Considering that my transactions with light11.eu, are now classified as 'trade with a third country', post Brexit, I have received magnificent service.
A mistake, on my part, in ordering an incorrect item was immediately rectified and resupplied by light.eu. with no additional cost.
Long may this continue.
12 days ago
Fast delivery and good prices.
13 days ago
Very good replacement parts..
14 days ago
light11.eu- Logo - reviews
Answer by light11.eu
13 days ago
Thank you very much for your review.
Unfortunately, we could not quite meet the stated delivery time. Deliveries to the UK are unfortunately very difficult to estimate at the moment, as the Brexit has resulted in many innovations (registration with customs by us, payment of customs duties by the customer). However, as you have cancelled, we have refunded your payment in full.