shop.resmed.com/GB/en/- Logo - reviews

shop.resmed.com/GB/en/
Reviews:

319 reviews in the last 12 months929 total reviews  

4.84
Excellent

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Top positive review

23 Jan 2024
 Verified review
Always quick & easy service. Customer services have always got back to me quickly. The VAT exemption box could do with being larger & more obvious, I’m partially sighted & find this part difficult. I do feel like it’s all a little expensive, £70 for 3 masks which are advised to be replaced monthly, but this seems to be the way with all medical products, be it Resmed or any other medical company. In all though, very good & easy service.

Top negative review

22 Jun 2023
 Verified review
I tried to start a Return of 1 of the items I ordered. 1) I went on the ResMed website, cannot complete the process due to error message. 2) I called ResMed to Resolve issue. They also say that they cannot start return due to System issue. 3) Audrey from ResMed promised to call me the next day (yesterday) with a Solution. No call or communication whatsoever!! I think they are playing for time
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Reviews for shop.resmed.com/GB/en/

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23 Jul 2023
 Verified review

A five star company

Every time I use the site it is easy to navigate. If I have to telephone the company for assistance they are extremely efficient, polite, kind and respectful and very caring. All items I order arrive safely and securely packaged and in the time frame they say. A five star company.
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19 Sept 2023
 Verified review
I struggled with the online order so rang the helpline who were able to confirm that I had nearly completed an online purchase (for the right accessories for my machine) so at least had the confidence to complete the transaction which arrived promptly.
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12 Jul 2023
 Verified review

ResMed is an excellent online shop

ResMed delivered exactly as described, well on time and very well packaged. The postage and delivery method are ideal for high -cost items. The customer service is very helpful indeed (via email). Standards and professsionalism are very high.
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16 Nov 2023
 Verified review
Delivery was much quicker than expected, packaging was very good. My only concern is the 14 day return policy as I am still waiting for my hospital appointment to set up my equipment and check mask is correct. This is all new to me
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27 Oct 2023
 Verified review
After much deliberation I decided to order a different ResMed mask from the one I get from the hospital. It’s a great fit and much more comfortable for me than the full face one which rubs . Worth every penny.
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4 Nov 2023
 Verified review
Always an excellent service. Very helpful advice, if asked for, is always offered. Their products are also excellent. ResMed are a vital lifeline for me in treating my sleep apnoea - thank you!
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5 Nov 2023
 Verified review

Great all round Company to deal with

Delivery, packaging and communications all excellent. Very competitive price wise. This is the first time I have ordered with this Company and will have no hesitation to do so in the futire
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8 Aug 2023
 Verified review

Helpful

Always a pleasure dealing with Resmed, they have a website with tons of information, there shop is easy to navigate and once you order your kept up to date with delivery information.
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16 May 2023
 Verified review

Excellent Service

My partners CPAP broke so he couldn't sleep. We ordered a replacement which arrived the next day. Thanks to Audrey, customer support for helping to speed up delivery. Thank you!
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7 Aug 2023
 Verified review

Great website!

Fast and good discount when you bulk buy. The website is uncomplicated to use and products are easy to find, gives you confidence for future purchases. Well done!
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15 Oct 2023
 Verified review
Make them a bit cheaper as I cannot use the silicon ones have to buy the foams ones and only on pension and find them a bit expensive but love the foam ones
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9 Aug 2023
 Verified review
When I spoke to them on the phone they were very helpful and although the timescale for needing the item was tight it arrived in the post in good time.
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13 May 2023
 Verified review
I’ve been using Cpap for several years. I find Resmed products available should I need anything I can get them and at a very competitive price
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28 May 2023
 Verified review
Whilst the service is great the humidifier tanks always strat leaking after about 18 months as the plastic used starts to crack.
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16 May 2023
 Verified review

Excellent service as usual

I placed an order for some more Humidx filters for my face mask. The ordering process was very easy and delivery was very quick.
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27 Feb 2024
 Verified review

Good all round company

I got my size wrong, but returns are easy. The products are really good quality. Customer services ver polite and helpful.
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27 Feb 2024
 Verified review
The heated tube worked exactly as described. Purchasing was easy and the goods arrived by post as promised. Thanks.
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22 May 2023
 Verified review
Easy to navigate the website and order what I needed. Goods were despatched quickly and arrived safely. Thank you.
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7 Jul 2023
 Verified review
Very quick delivery of my new mask as I required a spare one to take on holiday. Will definitely use them again.
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AA
Anupam A.
Watford
23 Jun 2023
 Verified review

True Value for Money…. For Life

My trusted stop for everything related to my sleep apnea. Quick, easy, value for money and super fast shipment.
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