shop.resmed.com/GB/en/Reviews:
363 reviews in the last 12 months995 total reviews
Excellent
TrustmarkValid
Top positive review
23 Jan 2024
Verified review
Always quick & easy service.
Customer services have always got back to me quickly.
The VAT exemption box could do with being larger & more obvious, I’m partially sighted & find this part difficult.
I do feel like it’s all a little expensive, £70 for 3 masks which are advised to be replaced monthly, but this seems to be the way with all medical products, be it Resmed or any other medical company.
In all though, very good & easy service.
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Top negative review
22 Jun 2023
Verified review
I tried to start a Return of 1 of the items I ordered.
1) I went on the ResMed website, cannot complete the process due to error message.
2) I called ResMed to Resolve issue. They also say that they cannot start return due to System issue.
3) Audrey from ResMed promised to call me the next day (yesterday) with a Solution. No call or communication whatsoever!!
I think they are playing for time
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Reviews for shop.resmed.com/GB/en/
KC
Katherine C.
London
13 Nov 2023
Verified review
Their response to the failed delivery of my order was immediate and very helpful.
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3 Nov 2023
Verified review
Expensive. They are the only supplier of equipment I need to maintain good health
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30 Sept 2023
Verified review
Great quality product
Love the fact that there is so much information about products and size charts
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CA
Colin A.
March
14 Jul 2023
Verified review
Excellent Service
Nothing. I ordered and it arrived very quickly, within days. Very good service.
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19 Jul 2023
Verified review
Easy to order mask is a great improvement with regards to my use of the devise
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18 Jun 2023
Verified review
Pillow was sent out quickly. However I didn't find it at all comfortable.
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RS
Ronnie S.
Glasgow
9 May 2023
Verified review
Delivery was slow, however the item was exactly what I was looking for.
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29 Aug 2023
Verified review
At this time I don’t think there is anything to improve the service
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27 Jul 2023
Verified review
Great delivery- not so easy to find required items on the website
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22 Jun 2023
Verified review
No problem's
You did what you said you would do, in time and with no problems.
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AM
Angus M.
Barrhead
11 Jul 2023
Verified review
Good stock levels. Very fast service. Very highly recommended.
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CW
16 May 2023
Verified review
Always prompt delivery even though they warn of possible delays.
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20 Nov 2023
Verified review
Prompt dispatch. Product as described. Will buy from them again
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23 Jul 2023
Verified review
Very fast delivery and reasonable price for a necessary item.
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24 May 2023
Verified review
easy to place the order and it all turned up within few days
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16 Nov 2023
Verified review
Well I needed the nose card prior to purchasing my last mask.
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RS
Ronnie S.
Glasgow
7 Aug 2023
Verified review
Got exactly what was required and it was delivered speedily.
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31 Jul 2023
Verified review
Easy to use site and deliveries arrive exactly as scheduled
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13 Jun 2023
Verified review
Fast and efficient delivery. Excellent product and service
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27 Oct 2023
Verified review
Quick delivery of quality products. Good customer service.
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