shop.resmed.com/GB/en/Reviews:
361 reviews in the last 12 months989 total reviews
Excellent
TrustmarkValid
Top positive review
23 Jan 2024
Verified review
Always quick & easy service.
Customer services have always got back to me quickly.
The VAT exemption box could do with being larger & more obvious, I’m partially sighted & find this part difficult.
I do feel like it’s all a little expensive, £70 for 3 masks which are advised to be replaced monthly, but this seems to be the way with all medical products, be it Resmed or any other medical company.
In all though, very good & easy service.
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Top negative review
22 Jun 2023
Verified review
I tried to start a Return of 1 of the items I ordered.
1) I went on the ResMed website, cannot complete the process due to error message.
2) I called ResMed to Resolve issue. They also say that they cannot start return due to System issue.
3) Audrey from ResMed promised to call me the next day (yesterday) with a Solution. No call or communication whatsoever!!
I think they are playing for time
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Reviews for shop.resmed.com/GB/en/
CM
Catherine M.
Glasgow
12 days ago
Verified review
Easy
From the comfort of my own home I could choose the part I wanted. I would have preferred someone to reassure me that I was buying the right part in person but we are where we are. 6 days later the part arrived in a discrete box and properly packaged.
I had ordered the compatible Climate Line. It is excellent and I wish I had done it ages ago, but I was anxious I would order the wrong part.
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2 Apr 2024
Verified review
Easy to deal with
I ordered incorrectly but the company made returning the item easy an I received a full refund. I was then able to order correctly and received my order in good order and in good time.
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12 days ago
Verified review
Fantastic quality items as well as great service. The website is so easy to use with everything to do with cpap equipment.
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7 days ago
Verified review
airfit-p10-pillow
The mask is very comfortable, the quality is at the highest level, if the price were lower it would be much better.
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8 days ago
Verified review
Reliable source for spares for my cpap treatment. Delivery could be a bit quicker but all in all very god service
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11 days ago
Verified review
Can be trusted !!
Item’s as described and well packaged - I dropped one star for the delivery period of one week
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JB
john b.
Hunstanton
22 Mar 2024
Verified review
Order three AirFit masks on Wednesday; they arrived on Friday. 5* Service. Thank you ResMed.
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28 Mar 2024
Verified review
Quick response and very helpful when making telephonic enquiries. A pleasure to deal with.
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2 Apr 2024
Verified review
Quality supplier.
Always delivers on time & always helpful on the phone. Can't fault them
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25 Mar 2024
Verified review
Well packaged got delivered quicker than expected, excellent service
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30 Mar 2024
Verified review
Great product delivered on time. What more could you ask for.
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29 Mar 2024
Verified review
I needed the device quickly, and within a few days it arrived.
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22 Mar 2024
Verified review
Have made several purchases over the years with no problem.
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1 Apr 2024
Verified review
Prompt Deliveries and good prices
Prompt Deliveries and they give discounts from time to time.
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29 Mar 2024
Verified review
Excellent pillow. Very confortable and helps enormously.
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8 days ago
Verified review
It's built quality is good and done the job properply
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10 days ago
Verified review
Very Slow delivery but product is very good quality.
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3 Apr 2024
Verified review
Smooth easy ordering. Good price. Happy with service
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2 Apr 2024
Verified review
Excellent products with excellent customer service.
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31 Mar 2024
Verified review
Service was good but there prices tend to be high.
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