shop.resmed.com/GB/en/Reviews:
363 reviews in the last 12 months995 total reviews
Excellent
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Top positive review
23 Jan 2024
Verified review
Always quick & easy service.
Customer services have always got back to me quickly.
The VAT exemption box could do with being larger & more obvious, I’m partially sighted & find this part difficult.
I do feel like it’s all a little expensive, £70 for 3 masks which are advised to be replaced monthly, but this seems to be the way with all medical products, be it Resmed or any other medical company.
In all though, very good & easy service.
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Top negative review
22 Jun 2023
Verified review
I tried to start a Return of 1 of the items I ordered.
1) I went on the ResMed website, cannot complete the process due to error message.
2) I called ResMed to Resolve issue. They also say that they cannot start return due to System issue.
3) Audrey from ResMed promised to call me the next day (yesterday) with a Solution. No call or communication whatsoever!!
I think they are playing for time
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Reviews for shop.resmed.com/GB/en/
3 Apr 2024
Verified review
I am still waiting for a Delivery how can i rate it
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Answer by shop.resmed.com/GB/en/
5 Apr 2024
Please accept our apologies for the delay in you receiving your order.
Our recent promotion was extremely popular and this has resulted in some orders taking a little longer than usual to process. We can see your order has now been delivered however if you need any further assistance please contact us at patient-uk@resmed.com
3 Apr 2024
Verified review
Smooth easy ordering. Good price. Happy with service
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3 Apr 2024
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2 Apr 2024
Verified review
Trusted products, well made and packaged
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2 Apr 2024
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The order was quick and easy to do, and on time.
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2 Apr 2024
Verified review
Easy to deal with
I ordered incorrectly but the company made returning the item easy an I received a full refund. I was then able to order correctly and received my order in good order and in good time.
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2 Apr 2024
Verified review
Excellent products with excellent customer service.
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2 Apr 2024
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2 Apr 2024
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Quality supplier.
Always delivers on time & always helpful on the phone. Can't fault them
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1 Apr 2024
Verified review
Prompt Deliveries and good prices
Prompt Deliveries and they give discounts from time to time.
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1 Apr 2024
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31 Mar 2024
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31 Mar 2024
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Service was good but there prices tend to be high.
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30 Mar 2024
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30 Mar 2024
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Hard to find spare masks on your site
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30 Mar 2024
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Great product delivered on time. What more could you ask for.
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29 Mar 2024
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29 Mar 2024
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Excellent pillow. Very confortable and helps enormously.
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29 Mar 2024
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I needed the device quickly, and within a few days it arrived.
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29 Mar 2024
Verified review
Goods extremely over priced.
Goods extremely over priced taking advantage of people having no choice because of illness.
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